My experience at VCA Redmond was incredibly disappointing. The manager, Abby, was rude, dismissive, and showed no empathy when I called about my CareClub membership. I explained that I was never contacted about the suspension and had multiple prior conversations with staff where no one mentioned any issues. She implied I was being dishonest, refused to let me speak with anyone else, and was equally rude when we came in with our pet.
Afterward, I spoke with the Bellevue VCA location, and they were the complete opposite — kind, professional, and genuinely willing to help. It’s unfortunate that the Redmond location doesn’t reflect the level of compassion and communication that VCA claims to value as part of their company’s standards.
JR
Julia R
Aug 18, 2025
5.0
We were able to schedule our dog an appointment for an injury via the online scheduling system for next day. 100% the easiest and quickest I’ve ever made a vet appointment at any of the VCAs that we’ve been to. We got a call the next morning to confirm the appointment and get more information regarding the injury. Our entire experience was outstanding, I wish we were staying in the area just to continue regular care. I highly recommend coming here.
SM
Shannon Malloy
Aug 11, 2025
5.0
Great vet. They give my pet caring and personal service and are easy to work with!
EH
Emily Dickerson Holman
Aug 5, 2025
5.0
Dr. Gomez has done an amazing job treating my cat, Bert, for diabetes! She found it very early on, and came up with a very effective treatment plan. 10/10 recommend.
Frequently Asked Questions About VCA Redmond Animal Hospital
What are the operating hours of VCA Redmond Animal Hospital?
VCA Redmond Animal Hospital is open every day of the week from 8:00 AM to 6:00 PM.
Where is VCA Redmond Animal Hospital located?
It is located at 17980 NE Union Hill Road, Redmond, WA 98052, USA.
What types of animals does VCA Redmond Animal Hospital care for?
They provide care for cats and dogs.
What services are offered at VCA Redmond Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, preventive care, spay & neuter, vaccines, pet wellness exams, weight loss programs, and more.
Is VCA Redmond Animal Hospital accredited?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Does VCA Redmond Animal Hospital follow any health and safety protocols?
Yes, each VCA hospital implements health and safety protocols based on healthcare best practices and local regulations.
What is the contact phone number for VCA Redmond Animal Hospital?
You can reach them at +1 425-885-1476 (local) or +1 425-658-4750 (main).
Are there any nearby medical facilities that customers visiting VCA Redmond Animal Hospital should know about?
Yes, nearby medical facilities include Swedish Redmond Emergency Department, Swedish Urgent Care, and Swedish Redmond Professional Clinic, should you need human medical services.
What nearby services are available for families visiting VCA Redmond Animal Hospital?
Families may find Stepping Stones Kids Academy nearby for childcare services and the UPS Customer Center for package shipping needs.
Can visitors to VCA Redmond Animal Hospital access physical therapy and orthopedic services nearby?
Yes, nearby facilities like ProOrtho, Proliance Orthopaedics and Sports Therapy, ATI Physical Therapy, and several orthopedists offer specialized care.