Business Details
16420 Meridian E, Puyallup, WA
98375, United States
Certified by Verizon • Feb 22, 2026
(253) 445-4180
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Puyallup, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
353 reviews
5 stars
303
4 stars
13
3 stars
6
2 stars1
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Topher, Jessica, and Noah.
Efficiency
Many reviews highlighted the quick and efficient service provided, making the process of upgrading or setting up phones smooth and painless.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding one employee's attitude and a specific incident with order fulfillment.
Store Atmosphere
Customers appreciated the welcoming and friendly atmosphere of the store, which contributed to a positive shopping experience.
- APAmy PikeFeb 7, 20265.0Upgraded my phone. Customer service was great!
- JPJohn PelusoJan 28, 20265.0I had and issue with my wife's S24, malwear. They had it cleared 2 minutes after walking in the door. Thanks so much.
- JLJordan LogueJan 17, 20261.0Wish I could give zero stars.
- GPGrace PlunkettDec 27, 20255.0Service is excellent!
- CMChandra MehlDec 26, 20255.0Incredible experience. The whole team was very professional, welcoming, knowledgeable and helpful. I had a few things that I needed help with and at no point did I feel that they were trying to rush me out or getting tired of helping me. The manager went above and beyond to make sure I was getting the best business and understanding of what was going on. 10/10. 5/5. All the stars. This is the store I will be going to anytime I need help with Verizon because this was a much better experience than the online customer service experiences I have had. And I say that as someone who prefers to contact customer service online, rather than going in store.
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Certified February 22, 2026Yext Knowledge Graph
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