Verizon

4.6
350 reviews
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Business Details

16420 Meridian E, Puyallup, WA
98375, United States
(253) 445-4180
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Puyallup, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
16420 Meridian E, Puyallup, WA
98375, United States

Hours

Reviews

4.6
350 reviews
5 stars
301
4 stars
13
3 stars
6
2 stars
1
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Topher, Jessica, and Noah.

Professionalism

Many reviews highlighted the professionalism and patience of the staff, particularly in handling complex issues and ensuring customers felt valued.

Mixed Experiences

While most feedback was positive, there were a few negative experiences reported, particularly regarding one employee's attitude and a specific incident with order fulfillment.

Store Atmosphere

Customers appreciated the welcoming atmosphere of the store, noting that it made their experience enjoyable despite some wait times.
  • GP
    Grace Plunkett
    Dec 27, 2025
    5.0
    Service is excellent!
  • CM
    Chandra Mehl
    Dec 26, 2025
    5.0
    Incredible experience. The whole team was very professional, welcoming, knowledgeable and helpful. I had a few things that I needed help with and at no point did I feel that they were trying to rush me out or getting tired of helping me. The manager went above and beyond to make sure I was getting the best business and understanding of what was going on. 10/10. 5/5. All the stars. This is the store I will be going to anytime I need help with Verizon because this was a much better experience than the online customer service experiences I have had. And I say that as someone who prefers to contact customer service online, rather than going in store.
  • HF
    Herman Fa'ataualofa
    Dec 2, 2025
    5.0
    Thank you Journey...U guys are Awesome
  • DG
    DESTINY CALVARY IPHC GITHURAI
    Nov 26, 2025
    4.0
    Good in giving instructions
  • KB
    Kevin Burr
    Nov 5, 2025
    5.0
    Very helpful and understanding!!!!
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Frequently Asked Questions About Verizon

What kind of products can I find at Victra - Verizon Authorized Retailer in Puyallup?

Victra offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for the Victra location in Puyallup, WA?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.