Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Puyallup, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
344 reviews
5 stars
296
4 stars
12
3 stars
6
2 stars1
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Topher, Jessica, and Noah.
Efficiency
While many customers appreciated the prompt service, some noted that there can be a wait time of around 20 minutes during busy periods.
Product Knowledge
Employees demonstrated strong product knowledge, helping customers understand their options and troubleshoot issues effectively.
Mixed Experiences
Some customers reported negative experiences, particularly with specific staff members, highlighting inconsistency in service quality.
Store Environment
The store atmosphere was generally described as welcoming and positive, contributing to a pleasant shopping experience.
- KBKevin BurrNov 5, 20255.0Very helpful and understanding!!!!
- ARAnna ReedOct 8, 20255.0These gentlemen made the whole process of upgrading and setting up a new phone quite painless. Many places have forgotten customer service skills...It was so nice to feel supported and guided through an often overwhelming experience. I will definitely recommend to friends and family!
- CBCynthia BarnedtSep 30, 20253.0Great walk in service, but you usually have to wait approx. 20 minutes.
- AOAngela OakesSep 1, 20253.0This store is independantly owned by Victra it is a Verizon store, just not a corperate store.
- LJLinda JensenAug 26, 20255.0Jessica C has always been patient and helpful. I've also interacted with Journey and I can say the same thing about him. This is my favorite Verizon store to visit. Never have I felt just a number to hurry up and "next" .
Frequently Asked Questions About Verizon
What kind of products can I find at Victra - Verizon Authorized Retailer in Puyallup?
Victra offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for the Victra location in Puyallup, WA?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does Victra in Puyallup offer in-store pickup for wireless devices?
Yes, Victra offers in-store pickup services for your convenience.
Which wireless brands are available at the Victra Verizon Authorized Retailer?
Victra carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Otterbox and Mophie.
What payment options are accepted at the Victra store in Puyallup?
Victra accepts various payment methods including American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Victra Verizon Authorized Retailer provide device protection and accessories?
Yes, the store offers device protection plans and a wide range of accessories like cases, audio accessories, and power accessories.
Is there free Wi-Fi available at the Victra retail location?
Yes, Victra offers free Wi-Fi for customers visiting their store.
Are there any restaurants near the Victra store in Puyallup where I can eat before or after shopping?
Nearby restaurants include Domino's Pizza, Popeyes Louisiana Kitchen, Panda Express, Denny's, and Hello Pho, offering a variety of meal options.
What nearby services can I access close to Victra in Puyallup?
Close to Victra, you can find FedEx Office Print & Ship Center for shipping needs, Comfort Dental for dental services, and Red Canoe Credit Union for banking services.
Is there any interesting recreational spot near Victra in Puyallup?
Yes, North West Trek Wildlife Park is nearby, offering wildlife sanctuary experiences and outdoor recreation opportunities.