Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Puyallup for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
424 reviews
5 stars
218
4 stars
42
3 stars
26
2 stars
22
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of specific employees, particularly Tayvon, Paul, and Celena, while others reported negative experiences with rude or unhelpful staff.
Store Experience
Several reviews highlighted long wait times and poor organization in the store, with some customers feeling ignored or receiving inadequate assistance.
Product Availability
Customers frequently mentioned issues with stock availability, including canceled orders and being told items were out of stock after waiting.
Billing Issues
Multiple reviews expressed frustration with billing practices, including unexpected charges and difficulties in resolving account issues.
- VZVictor ZacapuJan 4, 20261.0I went in to the store today and there were about six sets of customers waiting for help but one Verizon person helping. She did not acknowledge me at all, then one person came out from the back and I try to approach him but he ignore me and went to talk to a couple. after about 8 minutes waiting for some one to at least ask if I need help, I walked out. This is the second time pretty much the same thing happen to me, in this location because I have no have any problems at other locations. I have my own business in customer service so word of advice you need to get a better manager. Lesson learned: never come to this location again.
- TPTyler PenrodDec 16, 20255.0Went here to get a new phone and got a great deal!
- DVDon VOct 23, 20255.0Excellent customer service. Picked up a Samsung watch Ultra. Tayvon Was my associate.
- ATAmanda TolbertOct 11, 20255.0Went in today a little after 4:30 and the guy with the short slicked back hair was awesome! It seemed like he was helping everyone! Great attitude and multitasking. I wish I’d gotten his name. He deserves a raise!
- JGjames dell goodmanSep 13, 20255.0Excellent
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Puyallup?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other mobile devices from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon store's hours of operation in Puyallup?
The Verizon store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon Puyallup offer in-store pickup and delivery services?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an appointment at Verizon Puyallup?
Yes, you can schedule an in-store appointment through the Verizon website or the My Verizon app for added convenience.
What payment methods does Verizon Puyallup accept?
Verizon accepts debit cards, mobile NFC payments, and checks; they do not require cash only.
Is Verizon Puyallup wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking for your convenience.
What types of business products does Verizon Puyallup offer?
They offer business cell phones, mobile hotspots, tablets, and laptops tailored to business needs.
What nearby places can I visit before or after shopping at Verizon Puyallup?
Nearby you can visit South Hill Mall for shopping, Papa Johns Pizza for a meal, and FedEx Office Print & Ship Center for shipping and printing services.
How can nearby recruiting offices be helpful when visiting Verizon Puyallup?
If you're interested in military careers, recruiting offices like US Navy Enlisted Recruiting, US Army Recruiting, and U.S. Air Force Recruiting - Puyallup are close by for consultations before or after your Verizon visit.
Are there kid-friendly or entertainment options near Verizon Puyallup?
Yes, WiggleWorks kids - Puyallup offers a playground and party activities, and GameStop in the mall provides video games and entertainment options close to the Verizon store.