Best Buy

4.1
3971 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
4102 S Meridian, Puyallup, WA
98373, United States

Hours

Reviews

4.1
3,971 reviews
5 stars
2,027
4 stars
999
3 stars
453
2 stars
151
1 star
341

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; some customers praised friendly and helpful staff, while others faced poor service and long wait times.

Product Availability

Customers expressed frustration over inaccurate inventory information and stock issues, leading to wasted trips.

Geek Squad

Feedback on Geek Squad services varied; while some found them knowledgeable and helpful, others reported long wait times and unsatisfactory repairs.

Store Experience

Overall, customers appreciated the store layout and product selection, but some noted issues with cleanliness and staff availability.
  • NP
    Nitin Patil
    Dec 29, 2025
    1.0
    I had a very disappointing experience with Best Buy. I ordered a KEF center speaker that was listed as available for store pickup about 53 miles (1.5 hours) from my home. Before driving, I called BestBuy, placed the order over the phone, confirmed my credit card was charged, saw the order in my account, and confirmed multiple times that the item was ready for pickup. Despite all these confirmations, when I arrived at the store, the manager told me the product was not in stock. I then spent over an hour on the phone with customer service, was transferred three times, and the only resolution offered was a refund. In total, I wasted over four hours of my day due to inaccurate inventory information and poor coordination between customer service and the store. This experience was frustrating and unacceptable. If Best Buy values customer time and experience, this situation shows a serious gap. I will be reconsidering future purchases from BestBuy and sharing this experience with others.
  • LL
    Leah Legee
    Dec 26, 2025
    5.0
    Excellent customer service from the employees! I was greeted when I walked in and an employee directed me right to the item I was looking for. No waiting in line to check out! Great experience, especially right before Christmas 🎄
  • TQ
    Thomas Quall
    Dec 24, 2025
    5.0
    Was able to browse and look for what I needed without being constantly ambushed by employees trying to upsell me. But when I needed assistance it was easy to find. Great experience all around.
  • HS
    Henry Singleton
    Dec 24, 2025
    5.0
    The Best Buy store in Tacoma didn't have a product, so I had to drive to store in Puyallup to get it. Once I arrived it took the store only a few minutes to bring the product to my car. Fantastic service . I will recommend this business to family and friends.
  • SS
    Scott Sasamoto
    Dec 22, 2025
    4.0
    Associates are good, quick to help and we didnt wait long. We had a secondary item that we were interested in, asked for directions to the item and they didnt stray me wrong. Found both items we wanted and got them in a timely manner! And who doesnt love nerf Toys R Us!?

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy at 4102 S Meridian, Puyallup?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy in Puyallup offer in-store pickup?

Yes, Best Buy offers in-store pickup services for your convenience.