Business Details
2122 W Sims Way, Port Townsend, WA
98368, United States
Certified by Verizon • Feb 22, 2026
(360) 382-7714
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Port Townsend, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
213 reviews
5 stars
153
4 stars
21
3 stars
7
2 stars
9
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of individuals like Tyler, Cammy, and Jason for their exceptional service.
Staffing Issues
Several reviews highlighted concerns about understaffing, leading to long wait times and inadequate service during busy periods.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about poor service and management, indicating inconsistency in customer experiences.
Technical Assistance
Customers appreciated the technical support provided, especially in transferring data and resolving issues with devices, although some faced challenges with complicated problems.
- RSRita Spalding6 days ago4.0The tech forgot to transfer my SMS medsages. Rather than go back to the store, I managed it myself. The store employees seem irritated.
- VDVictoria DrogeJan 14, 20265.0This evening I had to replace my husband phone for a new one due to the old ones screen cracking. Tyler helped me with the process and was so extremely helpful & kind. Tyler even stayed past closing to make sure everything transfered from the old phone to the new one. I had a wonderful experience at this store and Tyler definitely deserves a raise for excellent customer service!
- MBMary BennettJan 12, 20265.0Wonderful service, helpful and kind with a complicated problem. Representative Kat was amazing!
- RMRick MyersDec 30, 20255.0I was treated with the door opened for me taught me a lot of things about my old phone. I did not know and a lot of things about my new phone I wanted to know great people smart like two heads treated me like I was one of theirs. I’ll definitely be back when I need more help thank you so much great people.
- SGSharon GDec 7, 20255.0Answered all my questions. Took time with me to make sure I understood my new phone and the advantage of moving from Verizon prepaid to Verizon postpaid.
Frequently Asked Questions About Verizon
What products does Verizon in Port Townsend offer?
Verizon offers a full range of wireless devices including phones, tablets, wearables, accessories, and device protection.
What services are available at the Verizon Port Townsend store?
Services include new phone lines, upgrades, new devices, and accessories.
What are the hours of operation for Verizon in Port Townsend?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Does Verizon in Port Townsend support in-store pickup?
Yes, in-store pickup is available at this location.
What payment options can I use at Verizon Port Townsend?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands does Verizon Port Townsend carry?
They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google and accessory brands like Otterbox and Mophie.
How can I contact Verizon Port Townsend?
You can call them at +1 360-382-7714 or email Info@victra.com.
Are there any nearby places to visit before or after shopping at Verizon Port Townsend?
Yes, you can visit local attractions like the Kelly Art Deco Light Museum or enjoy dining at Highway Twenty Roadhouse and On The Rocks Bar & Grill.
Is there nearby transit or services that can help me find Verizon Port Townsend?
Nearby points of interest like OlyCAP Services Office and local shops such as Hey Baby can help orient you in the area around Verizon.
What other useful local services are near Verizon in Port Townsend?
Nearby services include Cuts and Curls hair salon, Port Townsend Veterinary Center, and Jiffy Lube automotive services for your convenience.
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Certified February 22, 2026Yext Knowledge Graph
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