Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Port Townsend, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
203 reviews
5 stars
148
4 stars
20
3 stars
7
2 stars
9
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Tyler, Jason, and Cammy.
Technical Support
Several reviews noted the staff's ability to assist with technical issues, including phone transfers and troubleshooting, often going above and beyond to resolve problems.
Store Management
Feedback indicated issues with store management, including complaints about the manager's attitude and the need for more staff to handle customer volume.
Overall Experience
While many customers had positive experiences, there were also significant complaints about long wait times and inadequate service during busy periods.
Product Knowledge
Customers appreciated the staff's expertise regarding phones and accessories, which contributed to a smoother purchasing process.
- LSLarry SteinerNov 11, 20255.0Zech at the Verizon store in Port Townsend was fantastic to work with today. He helped us with everything we needed. Zech is professional, friendly, as well as knowledgeable. I highly recommend working with this outstanding young man.
- DWDeborah WachsNov 1, 20255.0Zech was wonderful to work with. He listen well and explained clearly when needed. I would definitely work with Zech again.
- MDMargot DesannoyOct 11, 20255.0The tech guy/ salesman was friendly fast and knowledgeable. Very good experience.
- SMS & T MacDonaldSep 27, 20255.0Zach was so patient and helpful. I believe by the time I left he had to process almost every technical skill possible to get the old to new phone transfer. I joked that I was a secret shopper sent to test him. I was there over two hours and he never once showed anything but courtesy and helpfulness.
- ACAlan CurtisSep 12, 20255.0Our experience in updating our devices was complicated but with Cammy’s diligence and experience she was able to overcome all the challenges with our obsolete devices. She was patient and calm throughout the experience and a pleasure to work with.
Frequently Asked Questions About Verizon
What products does Verizon in Port Townsend offer?
Verizon offers a full range of wireless devices including phones, tablets, wearables, accessories, and device protection.
What services are available at the Verizon Port Townsend store?
Services include new phone lines, upgrades, new devices, and accessories.
What are the hours of operation for Verizon in Port Townsend?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Does Verizon in Port Townsend support in-store pickup?
Yes, in-store pickup is available at this location.
What payment options can I use at Verizon Port Townsend?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands does Verizon Port Townsend carry?
They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google and accessory brands like Otterbox and Mophie.
How can I contact Verizon Port Townsend?
You can call them at +1 360-382-7714 or email Info@victra.com.
Are there any nearby places to visit before or after shopping at Verizon Port Townsend?
Yes, you can visit local attractions like the Kelly Art Deco Light Museum or enjoy dining at Highway Twenty Roadhouse and On The Rocks Bar & Grill.
Is there nearby transit or services that can help me find Verizon Port Townsend?
Nearby points of interest like OlyCAP Services Office and local shops such as Hey Baby can help orient you in the area around Verizon.
What other useful local services are near Verizon in Port Townsend?
Nearby services include Cuts and Curls hair salon, Port Townsend Veterinary Center, and Jiffy Lube automotive services for your convenience.