Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Port Townsend, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
206 reviews
5 stars
151
4 stars
20
3 stars
7
2 stars
9
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Tyler, Cammy, and Jason.
Staffing Issues
Several reviews mentioned long wait times and a lack of sufficient staff, leading to frustration among customers.
Mixed Experiences
While many customers had positive interactions, some reported poor service and dissatisfaction with management, indicating inconsistency in customer experiences.
Technical Support
Customers appreciated the staff's efforts in resolving technical issues, although some faced challenges with device transfers and troubleshooting.
- RMRick MyersDec 30, 20255.0I was treated with the door opened for me taught me a lot of things about my old phone. I did not know and a lot of things about my new phone I wanted to know great people smart like two heads treated me like I was one of theirs. I’ll definitely be back when I need more help thank you so much great people.
- SGSharon GDec 7, 20255.0Answered all my questions. Took time with me to make sure I understood my new phone and the advantage of moving from Verizon prepaid to Verizon postpaid.
- ESEldon SleightDec 1, 20255.0i stopped in to get a plan a few days ago and was greeted warmly when i entered the store....Cammy helped me and was very knowledgeable and friendly about every question i had...Zech assisted her a few times and was very professional and friendly as well....furthermore, i bought a protective screen and case and Cammy put it all together for me while we waited for the updates on the phone....even further, Cammie went beyond my expectations of getting a phone plan and made it an amazing experience second to none...with immense gratitude, thank you Cammie and Zech...i highly recommend this store if you want fast professional service.
- LSLarry SteinerNov 11, 20255.0Zech at the Verizon store in Port Townsend was fantastic to work with today. He helped us with everything we needed. Zech is professional, friendly, as well as knowledgeable. I highly recommend working with this outstanding young man.
- DWDeborah WachsNov 1, 20255.0Zech was wonderful to work with. He listen well and explained clearly when needed. I would definitely work with Zech again.
Frequently Asked Questions About Verizon
What products does Verizon in Port Townsend offer?
Verizon offers a full range of wireless devices including phones, tablets, wearables, accessories, and device protection.
What services are available at the Verizon Port Townsend store?
Services include new phone lines, upgrades, new devices, and accessories.
What are the hours of operation for Verizon in Port Townsend?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Does Verizon in Port Townsend support in-store pickup?
Yes, in-store pickup is available at this location.
What payment options can I use at Verizon Port Townsend?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands does Verizon Port Townsend carry?
They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google and accessory brands like Otterbox and Mophie.
How can I contact Verizon Port Townsend?
You can call them at +1 360-382-7714 or email Info@victra.com.
Are there any nearby places to visit before or after shopping at Verizon Port Townsend?
Yes, you can visit local attractions like the Kelly Art Deco Light Museum or enjoy dining at Highway Twenty Roadhouse and On The Rocks Bar & Grill.
Is there nearby transit or services that can help me find Verizon Port Townsend?
Nearby points of interest like OlyCAP Services Office and local shops such as Hey Baby can help orient you in the area around Verizon.
What other useful local services are near Verizon in Port Townsend?
Nearby services include Cuts and Curls hair salon, Port Townsend Veterinary Center, and Jiffy Lube automotive services for your convenience.