Geek Squad

3.7
39 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
625 Black Lake Blvd SW, Olympia, WA
98502, United States

Hours

Reviews

3.7
39 reviews
5 stars
23
4 stars
4
3 stars
0
2 stars
1
1 star
11
  • LM
    Louis McDermott
    6 days ago
    1.0
    Came out and installed it wrong the first time. Came out and installed it the second time and you be the judge. Wires and holes. What a dumpster fire.
  • CA
    Cindy Asch
    Jul 16, 2023
    1.0
    I don't even want to give them any stars. I brought my laptop in, in March, because it was hacked into. I spent several hundred dollars to have them clean and remove all malicious spyware and viruses that was put on my computer. They did nothing other than make more security issues. Even through remote access the other day, they didn't know how to find the 34 files harmful files that HP found. I am extremely bothered by their lack of knowledge regarding actually being able to fix any type of major problems. They might know how to put on applications or minor problems, but if you have a real threat on your computer don't waste your time and money.
  • AB
    Amber Butler
    Jun 17, 2022
    5.0
    Love them
  • KK
    Kirk G. Scherz (Captain Kirk)
    Apr 21, 2022
    5.0
    Travis H. (T.J.) from the Geek Squad team is both Professional and Personable. He delivered exceptional customer service for us. We visited the Olympia Best Buy to purchase a new Samsung Galaxy Tablet. T.J. directed us to the best quality and best value purchase. Following our purchase, he suggested that we consider the Total Tech Support after sales support program, which we purchased. Then he applied his professional technical knowledge, skills and experience to Transfer the data from our old tablet to the new tablet. During this experience, T.J. demonstrated his natural social skills and information technology skills to offer us an enjoyable, efficient, and satisfying Customer Experience.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Olympia offer?

Geek Squad provides tech repair, setup, and support services, including computer, cell phone, electronics, and appliance repair as well as data recovery.

How can I schedule a service appointment with Geek Squad at this location?

You can schedule a service appointment either in-store at 625 Black Lake Blvd SW or online through their website.