Geek Squad

3.7
41 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
625 Black Lake Blvd SW, Olympia, WA
98502, United States

Hours

Reviews

3.7
41 reviews
5 stars
24
4 stars
4
3 stars
0
2 stars
1
1 star
12
  • DP
    Dr. Practice
    2 days ago
    5.0
    This guy right here. I'm sick so I couldn't even get out of the house but my wife brought my laptop which I thought was completely dead and I was going to have to buy a new computer. Evidently it was just either jostled or put down too hard or something. The hard drive had somehow become dislocated. And now it's just fine! Thank you Cashawn.
  • FG
    Felina Guynn
    Dec 15, 2025
    1.0
    Went in today for a free iPhone battery repair through AppleCare+ long story short I’m not sure if it was a cash grab, I have confirmation from multiple different Apple support conversations stating it is 100% free of charge due to my battery life percentage being below 80%. Geek squad kept insisting due to the inability to bypass the $90 charge despite me having AppleCare & meeting qualifications they stated it was because I hadn’t purchased my phone in the last year. Please be aware of your warranty information. I have reported this to Apple, they are filing a formal complaint because it was supposed to be free. Do not rely on their information provided at geek squad. I will be giving an update if Apple provides me one regarding this issue but please be aware they may be trying to upsell you in any way/make out of pocket money despite me having FULL coverage for this issue. Geek squad member checked with management and stated my phone had to be below 80% life, have AppleCare+ AND my phone must be within a year old. AppleCare+ covers a free battery replacement as long as you have below 80% battery health bottom line, this was a fishy situation.
  • LM
    Louis McDermott
    Nov 17, 2025
    1.0
    Came out and installed it wrong the first time. Came out and installed it the second time and you be the judge. Wires and holes. What a dumpster fire.
  • AB
    Amber Butler
    Jun 17, 2022
    5.0
    Love them
  • DP
    dave pierce
    Nov 23, 2014
    1.0
    Not sure what good it does to have an online support service when you can't even keep your website up. I've been trying to get on for two days. Had an appointment for them to come to my house, they never showed. Not real happy with the qeek's right now.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Olympia offer?

Geek Squad provides tech repair, setup, and support services, including computer, cell phone, electronics, and appliance repair as well as data recovery.

How can I schedule a service appointment with Geek Squad at this location?

You can schedule a service appointment either in-store at 625 Black Lake Blvd SW or online through their website.