This guy right here. I'm sick so I couldn't even get out of the house but my wife brought my laptop which I thought was completely dead and I was going to have to buy a new computer. Evidently it was just either jostled or put down too hard or something. The hard drive had somehow become dislocated. And now it's just fine! Thank you Cashawn.
FG
Felina Guynn
Dec 15, 2025
1.0
Went in today for a free iPhone battery repair through AppleCare+ long story short I’m not sure if it was a cash grab, I have confirmation from multiple different Apple support conversations stating it is 100% free of charge due to my battery life percentage being below 80%. Geek squad kept insisting due to the inability to bypass the $90 charge despite me having AppleCare & meeting qualifications they stated it was because I hadn’t purchased my phone in the last year. Please be aware of your warranty information. I have reported this to Apple, they are filing a formal complaint because it was supposed to be free. Do not rely on their information provided at geek squad. I will be giving an update if Apple provides me one regarding this issue but please be aware they may be trying to upsell you in any way/make out of pocket money despite me having FULL coverage for this issue. Geek squad member checked with management and stated my phone had to be below 80% life, have AppleCare+ AND my phone must be within a year old. AppleCare+ covers a free battery replacement as long as you have below 80% battery health bottom line, this was a fishy situation.
LM
Louis McDermott
Nov 17, 2025
1.0
Came out and installed it wrong the first time. Came out and installed it the second time and you be the judge. Wires and holes. What a dumpster fire.
AB
Amber Butler
Jun 17, 2022
5.0
Love them
DP
dave pierce
Nov 23, 2014
1.0
Not sure what good it does to have an online support service when you can't even keep your website up. I've been trying to get on for two days. Had an appointment for them to come to my house, they never showed. Not real happy with the qeek's right now.
What services does Geek Squad at Best Buy in Olympia offer?
Geek Squad provides tech repair, setup, and support services, including computer, cell phone, electronics, and appliance repair as well as data recovery.
How can I schedule a service appointment with Geek Squad at this location?
You can schedule a service appointment either in-store at 625 Black Lake Blvd SW or online through their website.
What are the operating hours for Geek Squad at 625 Black Lake Blvd SW?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Where is Geek Squad located in Olympia, WA?
Geek Squad is located at 625 Black Lake Blvd SW, Suite 200, Olympia, WA 98502, USA.
What is the phone number to contact Geek Squad at this location?
You can reach Geek Squad at Olympia by calling +1 360-596-9702.
Does Geek Squad have a social media presence?
Yes, Geek Squad Olympia is on Facebook at https://www.facebook.com/319881912159127 under the name GeekSquadOlympiaCapitalMall.
Are there other stores or services near Geek Squad that customers might find useful?
Yes, Geek Squad is located near Best Buy, which sells electronics and appliances, and various restaurants like Charleys Cheesesteaks and Teriyaki Japan for dining options.
How can nearby transit or shopping centers help customers visiting Geek Squad?
Capital Mall is a nearby shopping center where customers can shop or dine before or after their visit to Geek Squad, making their trip convenient and enjoyable.
Are there dining options close to Geek Squad where customers can eat?
Yes, restaurants like Panda Express, SUBWAY, and Mystical Cupcakes are nearby, offering a variety of food choices near Geek Squad.
What other nearby retail stores might be of interest to customers visiting Geek Squad?
Shoppers can visit nearby stores such as Victoria's Secret, Hollister Co., and Kay Jewelers for clothing and jewelry while visiting Geek Squad.