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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
3,513 reviews
5 stars
1,682
4 stars
883
3 stars
486
2 stars
155
1 star
307
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were helpful and friendly, while others were reported as disinterested or unhelpful.
Product Availability
Customers experienced issues with product availability and stock discrepancies, leading to frustration and wasted trips.
Appointment Management
Long wait times for appointments and poor management of scheduled services were frequently mentioned as points of dissatisfaction.
Return Policy
The strict return policy and issues with honoring advertised prices led to negative experiences for several customers.
Store Environment
The store was described as clean and organized, but some customers noted it needed maintenance and felt scrutinized by security.
- MTMichael ToymilNov 16, 20255.0Davo and Nathan in the Geek Squad were terrific. They took extra time to help us choose a suitable dash cam that met our needs and budget. Installation was clean and thorough, and they made sure we were comfortable with the device before we left. This kind of friendly, easygoing professionalism is refreshing.
- JMJeff MasonNov 6, 20254.0Two customer service reps were helping me. They both had good information, at times, though, I felt like I was being double teamed.
- MBMichael BarrowNov 1, 20255.0Bought a 34-Inch AOC curve monitor 4k and 180 refresh rate, great with gaming or watch a flick. Love it. Best buy @Capitol Mall has a good Best Buy. Thanks B B
- JDjulie dunlapOct 29, 20251.0I called and asked if they had 3d printer filament. I was told yes. I asked if it was for sure in stock as I was going to drive there and buy some. I was told yes, it's in stock. I get there and nope...can only order it online. Wasted my time and miles!
- HCHailey CoxOct 22, 20255.0I had a fantastic experience at Best Buy in Olympia, thanks to Ryder and Sky. They helped me upgrade to the iPhone 17 Pro Max and guided me through becoming an authorized user with AT&T. Despite some delays caused by AT&T's fraud department, Sky remained attentive while assisting other customers and kept me updated throughout the process. Their patience and professionalism turned a potentially frustrating experience into a positive one. If you need assistance, definitely seek out Ryder and Sky—they're a great team!
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Olympia?
Best Buy offers a variety of products including TVs, computers, appliances, and more, with expert advice and Geek Squad support.
What are the operating hours of Best Buy Olympia?
Best Buy Olympia is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Olympia offer curbside pickup?
Currently, Best Buy Olympia does not offer curbside pickup, but in-store pickup is available.
Can I get my electronics repaired at Best Buy Olympia?
Yes, Best Buy Olympia offers service and repair for electronics through Geek Squad support.
What forms of payment does Best Buy Olympia accept?
Best Buy Olympia accepts debit cards and checks; it does not require cash-only payments.
Is Geek Squad available at Best Buy Olympia?
Yes, Geek Squad support is available at Best Buy Olympia for expert technical assistance.
What are some nearby dining options around Best Buy Olympia?
You can enjoy various nearby dining options such as Teriyaki Japan for Japanese cuisine, Charleys Cheesesteaks for sandwiches, and Cinnabon Olympia for bakery treats.
Where can I shop for jewelry near Best Buy Olympia?
Nearby jewelry stores include Pandora, Kay Jewelers, Olympia Ben Bridge, Diamond Creations, and Zales, all within close proximity to Best Buy Olympia.
Are there other retail stores near Best Buy Olympia for fashion and accessories?
Yes, nearby retail stores include Locker Room by Lids, Victoria's Secret, H&M, Hollister Co., Spencer's, ShopFuego, and Fuego / Attic Salt for a wide variety of clothing and fashion accessories.
What is the address and contact number for Best Buy Olympia?
Best Buy Olympia is located at 625 Black Lake Blvd SW, Ste 200, Olympia, WA 98502. You can reach them at +1 360-596-9702.