Verizon

4.4
169 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Oak Harbor, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
32650 State Route 20, Oak Harbor, WA
98277, United States

Hours

Reviews

4.4
168 reviews
5 stars
132
4 stars
10
3 stars
3
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees like Matthew, Carter, and Trashon Davis for their exceptional service.

Professionalism

Reviews highlighted the professionalism of the staff, noting their ability to handle multiple customers and complex issues with patience and skill.

Mixed Experiences

While many customers had positive experiences, some reported issues with rude staff, long wait times, and problems with billing or service, indicating inconsistency in customer experiences.

Product Knowledge

Customers appreciated the staff's product knowledge, with many noting that employees provided thorough explanations and assistance with their purchases.
  • DP
    Dave Pary
    2 days ago
    5.0
    I had the wonderful opportunity to work with this fantastic lady named Elizabeth, she’s so sweet and helps me with all my problems and took great care of me. I can’t imagine anyone better for the job, she’s the standard of excellence and nothing can sway that.
  • JM
    Jake_ Moto
    4 days ago
    5.0
    The customer service at this store is excellent, we were helped by the manager Emily and she was exceptionally helpful, very nice and straightforward. I usually hate going to switch phone plans or get a new phone, but she made it simple fast and easy.
  • KP
    Karrowyn Poggi-Blethen
    Dec 19, 2025
    5.0
    Emily was super friendly and helpful and stayed late to make sure I ended the night with a phone at the best deal!
  • DB
    Darney Butler
    Nov 12, 2025
    5.0
    Very knowledgeable and I felt like I was getting the best deal possible.
  • BJ
    Ben J
    Oct 20, 2025
    5.0
    went to the oak harbor store great customer serivce

Frequently Asked Questions About Verizon

What kind of products does Verizon Victra in Oak Harbor offer?

Verizon Victra in Oak Harbor offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.

What services can I get at the Verizon Victra store in Oak Harbor?

You can get services such as new lines, upgrades, new devices, and accessories at the Verizon Victra store in Oak Harbor.