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Verizon

4.3
(138 reviews)

Business Details

(360) 682-5275

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Oak Harbor’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Oak Harbor connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
31370 State Route 20, Oak Harbor, WA
98277, United States

Hours

Reviews

4.3
138 reviews
5 stars
104
4 stars
8
3 stars
4
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their outstanding, knowledgeable, and friendly service, with specific mentions of employees like Joshua, Zarina, and Robert.

Efficiency

Several reviews highlighted the prompt and efficient service provided, with staff members effectively addressing customer needs and resolving issues quickly.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences with specific employees, indicating inconsistency in service quality.

Product Knowledge

Customers appreciated the staff's expertise and ability to provide clear guidance on products and services, enhancing their overall experience.

Store Environment

The store was noted for its cleanliness and inviting atmosphere, contributing to a pleasant shopping experience.
  • BS
    bryan schulle
    Jan 24, 2026
    5.0
    Zarina provided outstanding customer service for a very complicated situation with my cell phone transfer. She was patient, kind, and very knowledgeable. Highly recommend her for any of your cell phone needs.
  • DD
    Daniel Diaz
    Jan 24, 2026
    5.0
    Girl in Mask has taken care of my business account at Verizon Cellular Sales Oak Harbor for 3 years now. As a business owner, I appreciate that she respects my time. Every visit has more so been prompt and directed to what my account or service needed. She has saved me time and money on promotions that have been available to me and my business. Service has been solid & my account fully taken care of. I highly recommend her.
  • MP
    Martha Peña
    Jan 19, 2026
    5.0
    I used to go to Burlington store but since the store opened in oak harbor I been here and the customer service is excellent. I got a promotion online and I had some issues and Joshua is helping tremendously to fix the problem. I am very happy with the customer service in this store, convenient and nice people.
  • SG
    Steve Gutzmer
    Jan 13, 2026
    5.0
    Great customer service and follow up by John and Josh. Two new phones plus instructions on how to turn them on!!! Love the google phone. Thank you.
  • ED
    Evi Dube
    Nov 14, 2025
    5.0
    By the time i got to this store , i had already spent 2 hours at another verizon store in MI, 2+ hours online and 1+ hour on the phone twice regarding my needs/issues/requests, and thus i was not in a good mood, had a page of issues to resolve, including canceling stalled orders, reordering 3 phones and 2 watches, along with removing charges/perks i did not want from my phone bill. Joshua worked with me step by step to fix/complete each issue, including several calls to Verizon to remove items. He asked that i come back to his store so he can verify my Verizon bill reflects all of the changes i wanted, and he saved me over $1000 with promotions attached to my account that was not seen by the MI store. Joshua was not afraid to ask for help with some of my issues, and Zarina, the manager was efficient and knowledgeable, considering the Verizon software they have to deal with is hair pulling frustrating. NOTE TO VERIZON - FIX YOUR SOFTWARE!! i will definitely use this store for all of my Verizon needs. Thank you Joshua and Zarina

Frequently Asked Questions About Verizon

What types of wireless devices can I find at Verizon Oak Harbor?

You can shop for wireless devices from brands such as Apple, Samsung, Google, Motorola, LG, HTC, and Asus at Verizon Oak Harbor.

What services does Verizon Oak Harbor offer?

Verizon Oak Harbor offers services including wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Verizon Wireless services.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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