Business Details
About
Cell Phone Store
TCC Moses Lake, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 221 S Pioneer Way.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
778 reviews
5 stars
664
4 stars
33
3 stars
15
2 stars11
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Isaax received numerous commendations for his exceptional customer service, being described as helpful, knowledgeable, and patient.
Sales Experience
Many customers reported positive experiences with sales representatives like Tevin and Kayla, highlighting their friendliness and efficiency.
Transparency Issues
Several reviews mentioned concerns about hidden fees and lack of transparency regarding costs, leading to dissatisfaction among some customers.
Store Environment
The store was noted for being clean and well-organized, contributing to a pleasant shopping experience.
Mixed Experiences
While many customers praised the service, there were also complaints about misleading information and pressure tactics during sales.
- JMJayci MadiganNov 15, 20255.010/10! My phone was broken and Tevin and Isaax helped me with my trade in super quickly, and gave me a great deal! Amazing service, especially compared to the store a couple years back. The improvement since then is amazing, it smelled great and was much cleaner.
- OOOliverNov 15, 20255.0Compared to two years ago, this store feels so much better, the whole environment is so much better and the whole store is very clean, Tevin and Isaax helped me and my girlfriend setup her new phone and helped us thru the trade in process, and explained everything. 100/10!!!
- JHJody HaddicanNov 14, 20255.0came in today with a rare phone issue and Isaax worked magic and got my phone working again it was so wild to see! This guy needs to be I.T. super impressed. He was actually the one who sold me my last phone. Will be back when I’m ready to upgrade thank you Isaax you saved me a trip to Spokane!!!!
- CRCrystal RoseNov 3, 20255.0Second time coming back to this store. We upgraded and opened additional lines with Isaax. He was very informative and helped us transfer all our data over to our new phones even figured out how to recover a password that others couldn’t. Don’t know how he did it! This was such a positive experience and saved us so much stress!
- SHSteven HodgesonNov 3, 20255.0We switched from Tmobile and glad we did! My wife and I had the pleasure of working with isaax and he got us two new phones and the service is way better! We are impressed. Im a review type of guy so i looked at the review prior and i seen a person below this message not too happy but i looked at his other reviews of other places and seen that hes not happy with anyone but a beer place lol I would definitely recommend everyone was friendly and we understood all the information and most importantly verizon has incredible service đź‘Ź thank you verizon and thank you Isaax for taking care of us. We appreciate you
Frequently Asked Questions About Verizon
What products and services does Verizon at 221 S Pioneer Way offer?
Verizon offers the latest smartphones, tablets, wireless devices, Verizon home internet, accessories, business accounts, bill payments, device activation, upgrades, and more, all with Verizon network coverage including 5G service.
What are the store hours for the Verizon location in Moses Lake?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does this Verizon store offer in-store and curbside pickup options?
Yes, the Verizon Moses Lake store offers both in-store pickup and curbside pickup services.
Where is the Verizon Moses Lake store located?
The Verizon store is located at 221 S Pioneer Way, Moses Lake, WA 98837, USA.
How can I contact the Verizon Moses Lake store by phone?
You can reach the store by phone at +1 509-765-0765.
Can I schedule an appointment or service at the Verizon Moses Lake store online?
Yes, you can schedule appointments online at https://www.tccrocks.com/appointments/.
What mobile phone brands are available at Verizon Moses Lake?
The store offers popular brands including Apple, Samsung, Motorola, LG, HTC, and Google devices.
How might nearby places help me plan my visit to Verizon Moses Lake?
Nearby places like El Rinconsito Mexican Restaurant or KFC offer dining options you might enjoy before or after your visit to Verizon. Also, nearby locations such as Day Wireless Systems and TCC, Verizon Authorized Retailer provide alternative mobile service options.
What are some nearby automotive service locations close to Verizon Moses Lake?
Nearby automotive service providers include Carquest Auto Parts, Les Schwab Tire Center, and Line-X Moses Lake, which might be convenient if you need auto supplies or service along with your visit to Verizon.
Are there nearby lodging options if I’m visiting Verizon Moses Lake from out of town?
Yes, Econo Lodge is nearby if you need accommodations during your visit to the Verizon store.