Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Mill Creek, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
292 reviews
5 stars
216
4 stars
19
3 stars
7
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Spencer, Jermani, and Dakota for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported negative experiences, particularly with management and billing issues, leading to frustration.
Store Issues
Several reviews highlighted problems with the store being a non-corporate location, leading to confusion about services and hidden fees.
Staff Knowledge
Customers frequently noted the staff's knowledge and ability to assist with technical issues, although some felt that certain employees were less helpful.
- STSteve TroxellDec 29, 20251.0Do not buy your phone here. But if you do, have them show you an itemized breakdown of everything you were being charged for down to the penny before you pay them anything. They will charge you for stuff you never asked for.
- BWBrenda WinkowskiDec 27, 20255.0Very helpful got a great deal very friendly
- JLJolanda LeDouxNov 29, 20255.0Wounderful and helpful service Very kind staff. Thank you
- AHAlton HammondNov 1, 20255.0Both Matthews were very helpful !!
- JJJeffery JohnsonOct 27, 20255.0My service was five stars all of My questions got answered and the service that was provided was excellent.
Frequently Asked Questions About Verizon
What types of products does Verizon in Mill Creek offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands of devices can I find at Verizon in Mill Creek?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more at this store.
What services are available at the Verizon Mill Creek store?
Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon in Mill Creek?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Mill Creek offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment methods does Verizon in Mill Creek accept?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at Verizon Mill Creek?
Yes, free Wi-Fi is available at this store.
What are some nearby places customers can visit when they come to Verizon Mill Creek?
Nearby places include Saw Mill Cafe for dining, Nothing Bundt Cakes for desserts, and Mill Creek Library for a quiet visit.
How can nearby places like Saw Mill Cafe enhance my visit to Verizon Mill Creek?
You can enjoy a meal or coffee at Saw Mill Cafe before or after shopping at Verizon, making your visit more convenient and enjoyable.
Are there any nearby financial services close to Verizon Mill Creek?
Yes, Peoples Bank ATM is nearby for easy access to banking services during your visit.