Verizon

4.2
294 reviews
Get DirectionsCallWebsite

Business Details

15409 Main St, Mill Creek, WA
98012, United States
(425) 316-8151
https://www.victra.com
GoogleFacebookInstagramTwitterLinkedIn

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Mill Creek, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
15409 Main St, Mill Creek, WA
98012, United States

Hours

Reviews

4.2
288 reviews
5 stars
213
4 stars
19
3 stars
7
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, particularly highlighting individuals like Spencer, Jermani, and Dakota for their exceptional service.

Mixed Experiences

While some customers had positive interactions, others reported rude or unhelpful service, particularly from management.

Store Issues

Several reviews mentioned problems with billing and account management, indicating a lack of effective resolution for complex issues.

Hidden Fees

Customers expressed frustration over unexpected charges and fees, feeling misled about pricing and services.

Efficiency

Some customers appreciated the quick service and efficiency in resolving their issues, especially during busy times.
  • AH
    Alton Hammond
    Nov 1, 2025
    5.0
    Both Matthews were very helpful !!
  • AI
    Allen Irgens
    Nov 1, 2025
    5.0
    Both Matthews were great
  • JJ
    Jeffery Johnson
    Oct 27, 2025
    5.0
    My service was five stars all of My questions got answered and the service that was provided was excellent.
  • GW
    Grandpa Wynne
    Oct 24, 2025
    5.0
    Reps were friendly, knowledgeable and very helpful.
  • LH
    Lana Hinkle
    Sep 29, 2025
    5.0
    ⸻ I recently had an excellent experience with Verizon’s customer service representative Spencer at Mill Creek location. I felt it was worth sharing. From the moment I walked in I was greeted with professionalism, patience, and a genuine willingness to help. The representative took the time to listen to my issue, clearly explained the steps they were taking, and resolved everything quickly without making me feel rushed or confused. What stood out the most was Spencer’s knowledge and he was a person who truly cared about helping. Whether it was billing questions or technical support, he made the process smooth and stress-free. It’s rare these days to get this level of service from a carrier, and Verizon definitely exceeded my expectations. Highly recommended Mill Creek’s location! Lana
Read more reviews on Google

Frequently Asked Questions About Verizon

What types of products does Verizon in Mill Creek offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What brands of devices can I find at Verizon in Mill Creek?

You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more at this store.