Visit our store at Marysville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and inefficiency.
Long Wait Times
Numerous reviews mentioned excessively long wait times, often exceeding an hour, leading to frustration among customers.
Billing Issues
Customers reported confusion and dissatisfaction with billing practices, including unexpected charges and difficulties in resolving billing errors.
Store Management
Store management received both commendations for handling busy situations and criticisms for poor customer interactions.
Product Availability
Customers expressed frustration over issues with product availability and the inability to assist with certain transactions.
RI
Rola Iskandar
2 days ago
1.0
Very bad experience .
I ordered an iPhone 17 and paid extra to expedite yet nothing arrived and when I went to the store to ask about the matter they made me wait 1 hour then they said that the employee didn’t process the transaction and they were very rude .
JC
Jeremy Cairus
Feb 13, 2026
1.0
Calls the cops on you if you wait outside before they open even if you move over 30 feet away to the public side walk. Glade I know my rights of being able to be on a public side walk. Also if you’re so worried about someone rushing in and robbing you maybe hire a security guard to be outside your business not call the cops on a customer
RR
Ross Rossi
Feb 10, 2026
5.0
Five star service for me tonight. My phone broke, Isaiah,dj,and Jafeth were the crew that put everything I needed together and I was back in business and on my way. Nice job!
CG
Cheryl Gibson
Feb 2, 2026
1.0
Let reviews of this branch speak for themselves. If I was corporate I would replace managment here. I asked a question to an employee who responded by laughing at me then asking what I meant. I had apoke to customer service and was advised to return an item to this specific branch. The employee asked the manager (who was so busy playing on her laptop) for assistance and all she could say was "you do your part and we can do ours". Absolutely awful customer service and people skills. Will never return to this branch. Why would customer service hotline send me to this store if they couldnt even help. This experience and the awful internet is worth looking into a different cell provider.
NN
Nat
Jan 27, 2026
1.0
Verizon now requires a 12 month contract on all phones purchased from them, even if you fully pay for the phone upfront. The phone will be locked to Verizon until you pay for 12 months of service. There are providers in the area that cost $30 for unlimited everything and no contract
The Verizon store in Marysville is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Marysville?
It is located at 16822 Twin Lakes Ave, Spc F107, Marysville, WA 98271, USA.
What brands of smartphones does the Marysville Verizon store offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment at the Verizon Marysville store?
Yes, you can schedule an in-store appointment online or visit the store directly.
What delivery and pickup options are available for online orders?
Online orders can be picked up in store, shipped with free 2-day shipping, delivered same-day in select areas, or accessed via express lockers.
Does the Verizon Marysville store support wheelchair accessibility?
Yes, the store has wheelchair accessible entrance and parking.
What products and services are available for businesses at this Verizon store?
They provide business cell phones, mobile hotspots, tablets, laptops along with mobile, wireless internet, and voice plans.
Are there places to eat near the Verizon store in Marysville?
Yes, nearby eateries include Cold Stone Creamery, Hot Iron Mongolian Grill, Belt Sushi & Roll, Boston's Restaurant & Sports Bar, and Buffalo Wild Wings.
What shopping centers are close to the Marysville Verizon store?
Lakewood Crossing Shopping Center and Lakewood Crossing are nearby shopping centers where you can shop before or after visiting Verizon.
Where can I grab a coffee near the Verizon store?
Starbucks is a nearby coffee shop where you can relax or grab a drink when visiting the area.
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