Verizon

3.5
558 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Marysville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Verizon
16822 Twin Lakes Ave, Marysville, WA
98271, United States

Hours

Reviews

3.5
386 reviews
5 stars
173
4 stars
56
3 stars
40
2 stars
25
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised individual staff members for their helpfulness and knowledge, many expressed frustration with rude service and poor management.

Wait Times

Numerous reviews highlighted long wait times, often exceeding an hour, leading to customer dissatisfaction.

Billing Issues

Several customers reported complications with billing, including unexpected charges and difficulties in resolving issues related to trade-ins and promotions.

Store Management

Feedback indicated inconsistent management quality, with some customers experiencing helpful interactions while others faced unprofessional behavior.

Overall Experience

The overall sentiment was mixed, with some customers having positive experiences while many others reported significant frustrations, leading to a potential loss of loyalty.
  • JR
    Joseph Rhone
    4 days ago
    5.0
    I was having trouble with my Verizon account, and the person who helped me was extremely nice and helped me solve the problem. I went to another location and the contrast was striking. If I ever have issues again, I'll be going here for sure.
  • AP
    Anthony P
    Oct 23, 2025
    5.0
    Malcolm went the extra mile and stayed until after the store closed to help with an issue a different location made. Very friendly and helpful team.
  • PA
    Prerty princees Annoying
    Oct 13, 2025
    5.0
    Adelina Rosales was very efficient, understanding and knowledgeable. It was a very good experience at Verizon due to her service.
  • JL
    Jared Labarr
    Sep 22, 2025
    1.0
    5 people working and 3 of them are helping the same person they need to figure out a better way to get people taken care of faster!! DO BETTER
  • JN
    Joey noffsinger
    Sep 20, 2025
    5.0
    Excellent service. Jason and Oscar went above and beyond helping us transfer our lines from another provider. Very friendly and helpful.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Marysville?

The Verizon store in Marysville is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Where is the Verizon store located in Marysville?

It is located at 16822 Twin Lakes Ave, Spc F107, Marysville, WA 98271, USA.