Visit our store at Marysville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
While some customers praised individual staff members for their helpfulness and knowledge, many expressed frustration with rude service and poor management.
Wait Times
Numerous reviews highlighted long wait times, often exceeding an hour, leading to customer dissatisfaction.
Billing Issues
Several customers reported complications with billing, including unexpected charges and difficulties in resolving issues related to trade-ins and promotions.
Store Management
Feedback indicated inconsistent management quality, with some customers experiencing helpful interactions while others faced unprofessional behavior.
Overall Experience
The overall sentiment was mixed, with some customers having positive experiences while many others reported significant frustrations, leading to a potential loss of loyalty.
JR
Joseph Rhone
4 days ago
5.0
I was having trouble with my Verizon account, and the person who helped me was extremely nice and helped me solve the problem. I went to another location and the contrast was striking. If I ever have issues again, I'll be going here for sure.
AP
Anthony P
Oct 23, 2025
5.0
Malcolm went the extra mile and stayed until after the store closed to help with an issue a different location made. Very friendly and helpful team.
PA
Prerty princees Annoying
Oct 13, 2025
5.0
Adelina Rosales was very efficient, understanding and knowledgeable. It was a very good experience at Verizon due to her service.
JL
Jared Labarr
Sep 22, 2025
1.0
5 people working and 3 of them are helping the same person they need to figure out a better way to get people taken care of faster!! DO BETTER
JN
Joey noffsinger
Sep 20, 2025
5.0
Excellent service. Jason and Oscar went above and beyond helping us transfer our lines from another provider. Very friendly and helpful.
The Verizon store in Marysville is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Marysville?
It is located at 16822 Twin Lakes Ave, Spc F107, Marysville, WA 98271, USA.
What brands of smartphones does the Marysville Verizon store offer?
The store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment at the Verizon Marysville store?
Yes, you can schedule an in-store appointment online or visit the store directly.
What delivery and pickup options are available for online orders?
Online orders can be picked up in store, shipped with free 2-day shipping, delivered same-day in select areas, or accessed via express lockers.
Does the Verizon Marysville store support wheelchair accessibility?
Yes, the store has wheelchair accessible entrance and parking.
What products and services are available for businesses at this Verizon store?
They provide business cell phones, mobile hotspots, tablets, laptops along with mobile, wireless internet, and voice plans.
Are there places to eat near the Verizon store in Marysville?
Yes, nearby eateries include Cold Stone Creamery, Hot Iron Mongolian Grill, Belt Sushi & Roll, Boston's Restaurant & Sports Bar, and Buffalo Wild Wings.
What shopping centers are close to the Marysville Verizon store?
Lakewood Crossing Shopping Center and Lakewood Crossing are nearby shopping centers where you can shop before or after visiting Verizon.
Where can I grab a coffee near the Verizon store?
Starbucks is a nearby coffee shop where you can relax or grab a drink when visiting the area.