Best Buy

4.1
4784 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
19225 Alderwood Mall Pkwy, Lynnwood, WA
98036, United States

Hours

Reviews

4.1
4,784 reviews
5 stars
2,397
4 stars
1,282
3 stars
561
2 stars
192
1 star
352

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for being unprofessional and dismissive.

Product Availability

Customers frequently noted issues with stock availability, particularly for popular items like Pokémon cards and certain electronics.

Return Policy

The return policy is a common point of frustration, with customers feeling misled about terms and conditions, especially regarding restocking fees.

Geek Squad Experience

Geek Squad services received positive feedback for their expertise and helpfulness, although some customers reported poor communication and service issues.

Store Organization

Several customers mentioned disorganization in the store, particularly during busy times or special events, leading to long wait times and confusion.
  • SC
    Steve Cervenak
    6 days ago
    2.0
    Finding someone to ask questions was way too difficult. The store wasn’t at all busy. Checking out took AGES because the only checker was in his 1st few days of working there and still learning. He was very pleasant. My criticism is not of him, it’s that after he requested additional help at the front, multiple times, nobody ever came.
  • EL
    Ethan L
    Nov 15, 2025
    5.0
    Everyone was very polyurethane and helpful. I came in to buy a video game, found it with no issues, went to buy it and had a great quick experience!
  • OO
    osibike4dias
    Nov 10, 2025
    5.0
    Ordered the last s23 glass protector in stock during the early afternoon and picked up curbside in the evening. Snoothest BB purchase experience.
  • AL
    Ashley Lee
    Oct 27, 2025
    1.0
    Terrible experience from start to finish. The false advertisement of "same day pickup" followed by multiple employees looking at me like I was an idiot for expecting same day to mean same day in addition to the Terrible customer service over the phone. Don't shop bestbuy if you want to be treated with respect and to get the product you purchased.
  • AG
    Aleksey G
    Oct 27, 2025
    5.0
    I really like this place. It is the closest electronics store to my house and it's my go. It's always well staffed with super helpful friendly people. I've bought dongles, various cables, and a couple storage devices here no complaints. The staff here is super nice and well informed. Last time I dropped by I was freaking out because my SIM card in my phone was not working and the t mobile store was super busy with a long wait time so I popped into best buy and first guy I ran into actually had some helpful tips that revived my sim card for the time being! Also the geek squad people are great.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Lynnwood?

You can shop TVs, computers, appliances, cameras, home electronics, video games, and more at Best Buy Lynnwood.

What are the operating hours for Best Buy Lynnwood?

Best Buy Lynnwood is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.