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Apple Alderwood

3.4
(1144 reviews)

Business Details

3000 184th Street S.W., Lynnwood, WA
98037, United States
(425) 921-1560
https://www.apple.com/retail/alderwood

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Alderwood
3000 184th Street S.W., Lynnwood, WA
98037, United States

Hours

Reviews

3.4
1,144 reviews
5 stars
559
4 stars
121
3 stars
66
2 stars
60
1 star
338
  • ZH
    Zach Huyber
    4 days ago
    5.0
    Shout out to Eric G, absolutely excellent customer service. I was very frustrated at my experience with AT&T and the phone repair store. Eric at Apple really came through and helped me fix my phone. A+++
  • LM
    Linda Martindell
    6 days ago
    1.0
    Made an appointment for Genius service specifying my phone model and need for a replacement battery. Arrived at the Apple store, checked in and waited for help only to be told they would see if the battery was in stock and my phone was eligible for a replacement battery. If they had a battery I was told it would be 1-2 hours to replace. If the battery was not available they would make another appointment for me to DROP OFF MY PHONE while they replaced the battery. All of this information could and should have been communicated online or by phone. It was a complete waste of time to make an appointment and drive to the Apple store. A very poor customer service process!
  • JB
    Jonathan Bowman
    Feb 17, 2026
    1.0
    Apple intentionally locks iMessage to Apple devices, which is why full texting on Windows simply does not exist. There are no public APIs that allow Microsoft or any third party to sync full conversations, message history, media, or advanced features like reactions and edits. Because of that restriction, Windows can only access basic SMS relays over Bluetooth, which explains the missing threads, broken group chats, and inconsistent syncing. Meanwhile, Android allows deep system integration with Windows, proving the limitation is not technical, it is Apple’s closed platform policy designed to keep users inside their ecosystem.
  • ES
    Evan Shaw
    Feb 16, 2026
    1.0
    Lots of employees standing around doing nothing, but we've been waiting for a long time for a technician, even though we made a service appointment. Stupid
  • AA
    A Ayala
    Feb 10, 2026
    1.0
    Went in for faulty AirPod pros and their fix was to just replace the buds. “Device diagnostics found an issue but it’s not telling me what it is.” I have Apple care+ so it didn’t cost me anything, but also didn’t fix the issue. Felt like I was just rushed out and given the “you’re not paying for the service” I went in with one bud not connecting and now I can’t even reconnect the whole device to either my phone or iPad. Great job

Frequently Asked Questions About Apple Alderwood

What products and services does Apple Alderwood offer?

Apple Alderwood offers a range of Apple products including iPhone, Mac, Apple Watch, and iPad. They also provide technical support at the Genius Bar and assistance from Specialists to help set up your devices.

What are the regular operating hours for Apple Alderwood?

Apple Alderwood is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Apple Alderwood

This information is certified by Apple Alderwood and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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