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VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet Specialty Services
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.5
241 reviews
5 stars
192
4 stars
19
3 stars3
2 stars
7
1 star
20
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassion and care towards pets during difficult times.
Staff Issues
Several reviews highlighted issues with front desk staff being unhelpful or rude, impacting customer experience.
Appointment Availability
Customers expressed frustration over long wait times for appointments and cancellations, affecting their ability to see a vet when needed.
Quality of Service
While many reviews praised the quality of veterinary care, some customers reported dissatisfaction with pricing and perceived upselling of services.
Positive Experiences
Numerous customers shared positive experiences with specific vets, particularly Dr. Bower, noting her thoroughness and follow-up care.
- ABAutumn BottOct 9, 20255.0Best Vet EVER
- LHLisa HiltsAug 29, 20251.0Beware of deceptive practices, demeaning behavior from staff, outrageous prices, unknowingly fees, and horrible services. Shame on you Dr Bower. No Exceptions I will never return. You need to contact me! My 2 dogs are my life.
- MWMark WilliamsAug 1, 20255.0They take great care of our pets treat them like family
- SSShellieJul 29, 20255.0Awesome place! Ella loves going and visiting everyone at the Lacey VCA. Everyone seems to go out of their way to help out and answer any questions I might have. I wouldn't want to take Ella anywhere else!
- AGAshlee GosserJul 29, 20252.0Kinda conflicted on the review…. There an amazing vet when you can get in but they always cancel on me same day and then are a month or more out even if I made that appointment months ago …
Frequently Asked Questions About VCA Lacey Animal Hospital
What are the operating hours of VCA Lacey Animal Hospital?
VCA Lacey Animal Hospital is open Monday through Friday from 7:30 AM to 6:00 PM and closed on Saturdays and Sundays.
What types of animals does VCA Lacey Animal Hospital treat?
They primarily treat cats and dogs.
What payment methods are accepted at VCA Lacey Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What veterinary services are offered at VCA Lacey Animal Hospital?
Services include allergy & itchy skin relief, anesthesia, complex surgical procedures, dental care, diabetes treatment, flea & tick control, microchipping, nutrition services, orthopedic surgery, vaccinations, spays and neuters, wellness exams, and many more.
Where is VCA Lacey Animal Hospital located?
It is located at 4242 Pacific Ave SE, Lacey, WA 98503.
Does VCA Lacey Animal Hospital offer any special promotions for new patients?
Yes, new patients can receive a Free First Exam coupon by visiting their website.
How can I contact VCA Lacey Animal Hospital by phone?
You can reach them at +1 360-491-3960 for local calls or +1 360-350-4337 for the main phone line.
Are there any veterinary clinics near VCA Lacey Animal Hospital?
Yes, nearby veterinary services include Doherty, Michael DVM and VCA Lacey Animal Hospital itself.
What nearby transportation options can assist me in reaching VCA Lacey Animal Hospital?
Taxi services such as YELLOW CAB NORTHWEST and Yellow Cab Olympia operate near the area, facilitating easy local transportation.
Are there any places nearby where I can grab coffee before or after my visit to VCA Lacey Animal Hospital?
Yes, nearby coffee shops include Olympic Crest Coffee Roasters and Olympic Crest Coffee Fundraising, perfect spots to relax before or after your visit.