Dyson Service Center Kirkland

4.8
375 reviews

About

Electronics Store
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dyson Service Center Kirkland
12815 NE 124th St, Kirkland, WA
98034, United States

Hours

Reviews

4.8
375 reviews
5 stars
339
4 stars
18
3 stars
3
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, often going above and beyond to assist.

Quick Repairs

Many reviews highlighted the fast turnaround time for repairs, with several customers reporting service completed in under 30 minutes.

Knowledgeable Staff

Technicians were frequently described as knowledgeable, providing clear explanations and helpful tips for product maintenance.

Positive Experiences

Overall, customers expressed high satisfaction with their experiences, often stating they would return for future needs.

Free Services

Several customers appreciated complimentary services, such as cleaning or minor repairs done at no charge.
  • MB
    Mike Bauer
    Nov 9, 2025
    5.0
    It's rather alarming to arrive at the repair store and discover a crowd of other disgruntled customers with their broken vacuums. (It certainly makes me question the reliability of Dyson vacuums in general, but I'm not going to fault this particular repair facility for that.) I spent an hour here getting my vacuum repaired (about half of that was waiting for a test battery to charge), but in that time I watched the employees service about 15 different vacuums, which if you think about it is a vacuum every 4 minutes. That's fast-food level of customer throughput and these machines are clearly more sophisticated than a burger and fries! It was impressive customer service all things considered. Would have been nicer if the store was empty because the vacuums were more reliable, but kudos to the employees doing a good job and being very efficient and technically knowledgeable.
  • BN
    Bao Ngo
    Nov 4, 2025
    5.0
    I didn't think I'd ever review a vacuum repair shop but here we are. Great staff here and super efficient! We were in and out within 5 mins.
  • RR
    Rachel
    Oct 22, 2025
    5.0
    the super sweet lady in front helped me today with my vacuum so fast!! yippee!!!
  • DG
    day garlic
    Oct 21, 2025
    5.0
    The folks that work at this Dyson Service Center are absolutely wonderful, came in was helped immediately, fixed my brand new vacuum and was out the door in less than 15 minutes or so. THIS PLACE ROCKS!
  • EI
    Evey Ivey
    Oct 17, 2025
    5.0
    It was totally worth the drive from Puyallup. Dustin was super helpful and knowledgeable. I almost gave up on my Dyson as the Dyson website is horrible. Anything to do with my Dyson, I will make the drive again!

Frequently Asked Questions About Dyson Service Center Kirkland

What services does Dyson Service Center Kirkland offer?

The center offers repair services for vacuum cleaners, air purifiers, humidifiers, hair dryers, and hair stylers, as well as sales and in-person expert assistance for Dyson products.

Where is Dyson Service Center Kirkland located?

It is located at 12815 NE 124th St, Ste N, Kirkland, WA 98034, USA.