Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Kennewick, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
231 reviews
5 stars
205
4 stars
8
3 stars1
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
The majority of reviews highlight exceptional customer service, with many employees being praised for their helpfulness, knowledge, and friendliness.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to resolve issues efficiently, particularly mentioning employees like Tristan, Damian, and Brandon.
Mixed Experiences
While many reviews are positive, there are some negative experiences reported, particularly regarding service delays and unprofessional behavior from certain staff members.
Store Environment
The store is described as clean and spacious, contributing to a pleasant shopping experience.
Recommendation
Many customers expressed a strong willingness to recommend the store to others, citing their positive experiences.
- WRWilhelmina RobertsDec 18, 20255.0The staff was beyond helpful. I always hate going to Verizon, but they made it enjoyable
- MFMr. FrenchroastDec 9, 20255.0Amazing service! Landyn & Braidon was a great help got everything sorted out in a timely manner highly recommend
- JMJuan MoncadaDec 4, 20255.0Dulce was very helpful,kind and courteous! She made sure we understood everything! She went above and beyond.
- DMDiane McConnellNov 17, 20255.0The girl that helped me out today was extremely helpful. You are very fortunate to have such a wonderful employee.
- RVRachel VermillionAug 31, 20255.0Diego is awesome!! I was there for awhile…he was easy to talk to. Good conversation, communicates well! Very nice young man. He is an asset to your company!
Frequently Asked Questions About Verizon
What products does Verizon offer at the Kennewick store?
The Verizon Kennewick store offers wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the operating hours of Verizon in Kennewick, WA?
Verizon Kennewick is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Can I pick up my order at the store?
Yes, Verizon Kennewick offers in-store pickup services for your convenience.
What brands are available at Verizon Kennewick?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more at Verizon Kennewick.
What payment methods does Verizon Kennewick accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa cards.
Does Verizon Kennewick provide free Wi-Fi to customers?
Yes, free Wi-Fi is available for customers at the Verizon Kennewick store.
Are there any nearby places to eat or relax near Verizon Kennewick?
Yes, nearby you can find Chills Froyo and Custard, Papa Johns Pizza, and Tip's Thai House, great spots to relax or grab a bite before or after visiting Verizon.
What fitness or wellness centers are near Verizon Kennewick?
Anytime Fitness and U.S. World Class Taekwondo Tri-Cities are nearby, perfect for customers interested in fitness activities around the Verizon store.
Are there entertainment options near the Verizon Kennewick location?
Yes, Fairchild Cinemas - Southgate and Southgate 10 cinemas are close by, ideal for enjoying a movie before or after your visit.
How can nearby businesses help during my visit to Verizon Kennewick?
Nearby services like Walmart Pharmacy, Minute Key locksmith, and Salon 509 can assist with errands or grooming while you shop at Verizon.