Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Kennewick, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
228 reviews
5 stars
202
4 stars
8
3 stars1
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Tristan, Brandon, and Damian.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported negative experiences, including being ignored or receiving poor assistance.
Efficiency
Several reviews noted quick service and efficient problem-solving, particularly with phone setups and transfers.
Store Environment
Customers appreciated the clean and spacious store environment, contributing to a positive shopping experience.
Employee Recognition
Multiple reviews recommended specific employees for their outstanding service, suggesting a strong team presence.
- DMDiane McConnell6 days ago5.0The girl that helped me out today was extremely helpful. You are very fortunate to have such a wonderful employee.
- RVRachel VermillionAug 31, 20255.0Diego is awesome!! I was there for awhile…he was easy to talk to. Good conversation, communicates well! Very nice young man. He is an asset to your company!
- SMStewart McmahandAug 23, 20255.0Good experience. The staff were very helpful and knowledgeable.
- BHBeverly HolstAug 13, 20255.0Fast service, knowledgeable not crowded
- MSMandeep SinghJul 30, 20255.0I had the best experience at your store today . Dulcee is very nice , she solve our problem, thanks to All
Frequently Asked Questions About Verizon
What products does Verizon offer at the Kennewick store?
The Verizon Kennewick store offers wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the operating hours of Verizon in Kennewick, WA?
Verizon Kennewick is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Can I pick up my order at the store?
Yes, Verizon Kennewick offers in-store pickup services for your convenience.
What brands are available at Verizon Kennewick?
You can find brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more at Verizon Kennewick.
What payment methods does Verizon Kennewick accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa cards.
Does Verizon Kennewick provide free Wi-Fi to customers?
Yes, free Wi-Fi is available for customers at the Verizon Kennewick store.
Are there any nearby places to eat or relax near Verizon Kennewick?
Yes, nearby you can find Chills Froyo and Custard, Papa Johns Pizza, and Tip's Thai House, great spots to relax or grab a bite before or after visiting Verizon.
What fitness or wellness centers are near Verizon Kennewick?
Anytime Fitness and U.S. World Class Taekwondo Tri-Cities are nearby, perfect for customers interested in fitness activities around the Verizon store.
Are there entertainment options near the Verizon Kennewick location?
Yes, Fairchild Cinemas - Southgate and Southgate 10 cinemas are close by, ideal for enjoying a movie before or after your visit.
How can nearby businesses help during my visit to Verizon Kennewick?
Nearby services like Walmart Pharmacy, Minute Key locksmith, and Salon 509 can assist with errands or grooming while you shop at Verizon.