Cricket Wireless Authorized Retailer

3.7
139 reviews

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Kennewick store today.

Location

Cricket Wireless Authorized Retailer
4711 W Clearwater Ave, Kennewick, WA
99336, United States

Hours

Reviews

3.7
139 reviews
5 stars
77
4 stars
21
3 stars
4
2 stars
1
1 star
36
  • LV
    Limones Vega
    Sep 19, 2025
    1.0
    Mal experiencia, decía abierto y no salió nadie a atender había más clientes esperando
  • ER
    Efrain Rico
    Sep 18, 2025
    1.0
    Le eh estado llamando para resolver una duda que tenía sobre mi paquete y no responden
  • AA
    Armando
    Aug 9, 2025
    1.0
    I saw something really unprofessional at this cricket store. There was a homeless man in the store when I arrived and he was asking about buying a new phone. The person at the counter, a smaller boy with glasses, very obviously didn't want to help him and was making it very obvious only offering to sell him the cheapest phone. The man asked him if he had any nicer phones for sale and the employee kept saying no, that was the only phone they had for sale. Even though there were more phones for sale it was obvious he just wanted him out of the store. The man kept insisting he had the money to buy a nicer phone and then the employee said if he wanted a nicer phone the only one they had was a 1200 dollar iPhone. The man asked if if they had a phone in the 300-400 dollar range and the employee insisted they only had the cheapest one or the most expensive one. While at the same time being very short and rude and giving him dirty looks. It got to the point where another customer in the store noticed how bad he was being treated because he was homeless and decided to take him to the other displays and show him different phones that were in his price range. The man found a phone he liked in his price range, asked the employee if they had it and the employee said yes and went and got it for him while acting very annoyed to be asked to do so. So after all of him saying that they only had a cheap phone or a 1200 dollar phone as soon as the man asked if they had one he liked he went and got it. He then purchased it. Its very sad to know that Cricket employees are so judgemental of their customers that they treat them so terribly to the point where another customer notices it and takes it upon themselves to assist the customer. Made me very sad to see as I have been homeless myself in the past. I will not ever be going back to that specific cricket store and I am very much considering changing my plan to a different carrier if this is how cricket allows its employees to treat it's less fortunate customers.
  • RS
    Ryan Sellers
    Jul 29, 2025
    4.0
    Seemed to open a little after open time instead of 10am. Showed up at 10am and doors were locked. Mom’s phone problem got fixed though once we came back to the location 30 minutes later.
  • SM
    Sofi Mejia
    Jun 26, 2025
    1.0
    Uno necesita hacer sus pagos luego y resulta que abren hasta las 10 deberian de abrir mas temprano asi uno pasa pagando desde temprano de una vez 🧐

Frequently Asked Questions About Cricket Wireless Authorized Retailer

What types of cell phone plans does Cricket Wireless Authorized Retailer in Kennewick offer?

They offer customizable cell phone plans including unlimited talk, text, and data with no annual contract.

Where is the Cricket Wireless Authorized Retailer located in Kennewick?

It is located at 4711 W Clearwater Ave, Kennewick, WA 99336.