Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
3,313 reviews
5 stars
1,637
4 stars
859
3 stars
396
2 stars
130
1 star
291
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including difficulty reaching staff and unhelpful interactions.
Product Availability
Customers expressed frustration over limited product availability and issues with order fulfillment, including canceled deliveries and incorrect items.
Staff Knowledge
While some reviews praised knowledgeable staff, many others noted a lack of product knowledge and assistance when needed.
Store Environment
The store was described as clean and organized, but some customers felt it was understaffed and difficult to find help.
Pricing Issues
Several customers mentioned high prices and misleading promotions, leading to dissatisfaction with perceived value.
- RMR. MatusDec 31, 20255.0Wide variety of electronics, appliances and TV's. The Best place to shop for electronics.
- MAMaria Fernanda ArayaDec 31, 20255.0It's huge!!! They have almost everything in technology, and very friendly!!!
- HBHomerlee BozarthDec 26, 20251.0Do not buy anything from best buy in Kennewick Washington and here's why A u s veteran purchase a washer and dryer before Christmas. On the receipt it says delivery date is December 26, 2025 between 7 am and 7 pm. The veteran needed to go to VA in walla walla Washington to get meds. He did not get the chance to take his meds because he was waiting for the delivery. When he called to find out when it was to be delivered, the company did not have a delivery date or time. It took him over 1 hour to get to talk to a person, a REAL LIVE PERSON ON THE PHONE. Best buy uses a financial company that don't speak or understand English. The delivery date was rescheduled with out notifications to the veteran that the new delivery was scheduled for January 9, 2026. In the mean time, the veteran can not do laundry because he don't have a washer or dryer, and he can nor afford a laundry mat to wash his clothes. Best buy needs to go out of business if the keep treating u s veterans and any other customers like they treated the US veteran.
- KKKevin KouchDec 18, 20255.0Love this place great People an Asian guy I think his name is qudrik not sure but he helped me out I thought him and his manger are professionals I bought an air fryer and PS portable and pretty satisfied thank you guys
- SRSierra RodenDec 11, 20251.0Literally the worst experience I've ever had with Best Buy! My delivery has been canceled 3 times now due to 'special requirements' and is now stuck because the delivery team hasn't changed the status from "out for delivery" and there is nothing they can do about it for another 3-5 business days even though the order is almost a month old already. I have had zero contact from anyone while trying to fix the issue and I can only ever reach a call center and ever call gives me different information and tells me the last rep gave me false information.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in Kennewick?
Best Buy in Kennewick is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Kennewick offer curbside pickup services?
Yes, Best Buy in Kennewick offers curbside pickup so you can conveniently pick up your orders without leaving your car.
What types of products can I find at Best Buy in Kennewick?
You can shop for TVs, computers, appliances, and more at Best Buy in Kennewick, with expert advice and Geek Squad support available.
Does Best Buy in Kennewick provide Geek Squad support and repair services?
Yes, the store offers Geek Squad support and has service repair available for electronics.
What payment methods are accepted at Best Buy in Kennewick?
Best Buy accepts debit cards and other payment methods and does not require cash-only transactions.
Where is Best Buy located in Kennewick?
Best Buy is located at 6809 W Canal Dr, Kennewick, WA 99336, USA.
Are there any nearby places where I can get office supplies near Best Buy Kennewick?
Yes, Office Depot is nearby and offers office equipment, arts and crafts supplies, printing services, and IT support which complements your electronics shopping experience.
Is there a place near Best Buy Kennewick to take care of pet needs?
Yes, PetSmart and Banfield Pet Hospital are close to Best Buy, providing pet supplies and veterinary services respectively for your pet care needs.
What nearby dining options are available around Best Buy Kennewick?
You can visit nearby restaurants such as Outback Steakhouse, Old Country AYCE Marketplace, Dream Dinners, and Nanis Bakery for a variety of dining experiences before or after shopping.
Are there any recreational spots near Best Buy in Kennewick?
Bateman Island Beach is nearby, a great place for outdoor recreation if you want to enjoy some nature near your shopping trip.