Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,915 reviews
5 stars
910
4 stars
513
3 stars
207
2 stars
83
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and inattentive service, with employees often being rude or unhelpful.
Staff Knowledge
While some customers praised knowledgeable staff, many others found employees to be uninformed and unable to assist effectively.
Store Management
Numerous reviews indicated issues with store management, including poor organization and long wait times for assistance.
Geek Squad Experience
Mixed feedback on Geek Squad services, with some customers praising their help while others reported frustrating experiences.
Product Availability
Customers noted issues with product availability and discrepancies between online stock and in-store inventory.
- PApiece of the action3 days ago5.0Over the range microwave bought. Super easy and awesome customer service. Loaded into car and fast smart customer service.
- CPCasey PaulJan 4, 20265.0Immediately greeted and directed to where I needed to go. An employee named Sonya understood what I wanted and found it fast. Overall great experience.
- DMDeborah MicheauDec 25, 20251.0The check in at the front desk with your cell phone is a system that needs to be updated or cancelled. Finally saw the tiny sign after waiting and waiting and not being acknowledged. Didn’t see the code because a customer was standing in front of it. Finally scanned it and waited for someone to find me in the cue with my BLUE jacket. Got my SMS and was feeling confident. Wandered around, waited… looked at phone. I had my text from Best Buy and I knew they would find me. Went back to front desk because it had been 10 minutes and I’d seen everything. Guy walks in, straight to front desk, employee happens to be there and instantly helps him. Your system is BROKEN 😱
- MOMary OkerlundDec 16, 20255.0I am NOT a tech savvy person. At 61 it’s not my mindset. I needed a senior friendly, inexpensive, prepaid cell phone for my 91 year old Aunt. I visited on Monday, Dec. 15 and was please to meet Ezra who took patient time with me showing me options and checking on availability. A well informed decision made and check out began. He assisted with activation and called in Daniel for assistance. What a pair! They tackled the process and even helped with programming numbers and a quick tutorial on how to do somethings myself. You have a customer for life and I hope the two outstanding representatives of your store are rewarded for their efforts. Thank you so much!
- SFSky FayDec 15, 20251.0Me and my friend (both alt looking women) were completely ignored today at this location. I was looking to buy a new gaming monitor and the other guest in the computer area brought an associate over as we arrived to shop. we waited for their interaction to be over as to not interrupt and be rude but the associate (short man sporting a 2013 Zayn haircut) immediately left the area after their transaction. My friend had to hunt him down as when he saw her approaching he seemed to not want to interact with her. She then explained politely we were waiting for his help to which said he forgot to check on us and then he proceeded to blame her for not interrupting him earlier. We left without purchasing anything honestly solely because of him and his attitude.
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy in Issaquah?
You can shop for TVs, computers, appliances, and more at the Issaquah Best Buy store.
What are the store hours for Best Buy in Issaquah?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does the Best Buy location in Issaquah offer Geek Squad support?
Yes, Geek Squad support is available to assist with repairs and technical services.
Can I pick up my online order at the Best Buy Issaquah store?
Yes, in-store pickup is available for online orders for your convenience.
Does Best Buy in Issaquah accept debit cards and checks as payment?
Yes, the store accepts debit cards and also allows payment by check.
Is electronic recycling available at the Best Buy Issaquah location?
Yes, the store offers electronics recycling services for customers.
What nearby places can I visit before or after shopping at Best Buy in Issaquah?
You can visit Lake Sammamish Center for shopping and cinema, or grab a meal at Coho Cafe and RaajGharana restaurants nearby.
Are there nearby services related to music and arts close to Best Buy Issaquah?
Yes, Music & Arts is nearby offering musical instrument sales and music education services.
What dining options are close to Best Buy in Issaquah?
Nearby dining options include Qdoba Mexican Eats, Subway sandwich shop, and Coho Cafe.
Where can I find urgent care or medical services near Best Buy Issaquah?
Overlake Clinics Issaquah Urgent Care and Overlake Medical Clinic are nearby for your health needs.