Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Gig Harbor, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Customers consistently praised the staff for being helpful, knowledgeable, and professional, with specific mentions of employees like Tyler and Tanner.
Efficiency
Many reviews highlighted quick service and efficient problem-solving, with customers noting they were in and out quickly.
Knowledge
Staff demonstrated strong product knowledge and were able to provide valuable assistance in selecting plans and devices.
Mixed Experiences
While many customers had positive interactions, there were some complaints about poor service and issues with account management.
LK
Laura Kniss
Feb 7, 2026
5.0
Evan was amazing! Very helpful and courteous and didn’t let me leave until everything was working. He deserves a raise!!!
BL
Barbara Leimback
Jan 31, 2026
5.0
So helpful and nice to deal with
GK
Gloria Kugler
Jan 27, 2026
5.0
Best service I have ever had with Verizon, Tanner was very patient and explained things to me you have a wonderful young man working for you.
EB
El Brandon
Jan 25, 2026
5.0
Very helpful service, we were in and out quickly.
DM
Daniel McBride
Jan 17, 2026
5.0
Always happy to fix an issue ,able to handle multiple customers each and not seem to 8gnore a single guest walking through the doors. Phenomenal team you have in your staff , hang onto them ,great employees are hard to find nowadays.