Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Gig Harbor, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
314 reviews
5 stars
248
4 stars
19
3 stars
7
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Tyler, Tanner, and Liam.
Problem Resolution
Many reviews highlighted the staff's ability to effectively resolve issues and provide solutions, often going above and beyond to assist customers.
Efficiency
While most experiences were positive regarding service speed, some customers noted long wait times, particularly during busy periods.
Mixed Experiences
A few reviews indicated dissatisfaction with service quality, including issues with account management and communication.
- DBDean Brown2 days ago5.0Tyler was very helpful and professional.
- PCPatricia .CassidayDec 15, 20255.0Everytime I visit this version I know Tyler will take time to solve my problem! He's the BEST!
- MMmichael melampyDec 3, 20255.0Very patient, kind,and professional.
- KMKim MartinNov 28, 20255.0Was amazing service thank you 😊
- LSLinda SmithNov 10, 20255.0Great customer service, Tyler took his time, was very helpful.
Frequently Asked Questions About Verizon
What types of products does Victra in Gig Harbor offer?
Victra offers a wide range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What are the store hours for Victra in Gig Harbor?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Victra in Gig Harbor support in-store pickup service?
Yes, Victra offers in-store pickup service for your convenience.
Which payment methods are accepted at Victra in Gig Harbor?
Victra accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra in Gig Harbor have mobile NFC payment options?
Yes, mobile NFC payments like Apple Pay, Samsung Pay, and Android Pay are accepted.
What brands of wireless devices can I find at Victra in Gig Harbor?
You can find devices from Verizon Wireless, Samsung, Apple, Motorola, Google, and more at Victra.
How can the nearby Starbucks help enhance my visit to Victra in Gig Harbor?
You can enjoy a coffee or a quick snack at Starbucks nearby either before or after visiting Victra for your wireless needs.
If I need a quick meal near Victra in Gig Harbor, which nearby restaurants do you recommend?
You might visit nearby dining options such as Wok Teriyaki II, ZENSHI Handcrafted Sushi, Subway, or Papa Murphy's for a convenient meal.
Are there any nearby services that complement a visit to Victra in Gig Harbor?
Yes, nearby services include Great Clips for hair care, Harbor Nails and Spa for beauty treatments, and Gig Harbor Chiropractic and Massage for wellness needs.
What languages are supported at the Victra store in Gig Harbor?
The store provides services in English and Spanish to accommodate more customers.