Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Gig Harbor, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
308 reviews
5 stars
242
4 stars
19
3 stars
7
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Tyler, Tanner, and Dennis.
Knowledge and Expertise
Staff demonstrated strong product knowledge and were able to provide effective solutions, often saving customers money on their plans.
Efficiency
Several reviews highlighted the quick and efficient service provided during phone upgrades and account changes.
Mixed Experiences
While many had positive interactions, some customers reported issues with service quality, including long wait times and unresolved problems.
Problem Resolution
Some customers experienced difficulties with account changes and product availability, leading to frustration and dissatisfaction.
- LSLinda SmithNov 10, 20255.0Great customer service, Tyler took his time, was very helpful.
- EPEmily PeerNov 3, 20255.0Tyler and his manager took great care of me today phone is working great!
- RARuss AllenOct 28, 20255.0Excellent help and knowledge of my needs.
- MPMike POct 14, 20255.0Evan and Tyler were extremely pleasant, knowledgable, and helpful. Very personable, yet professional. An exponentially better experience than I expected!
- SDStacy Doney-DuttonOct 4, 20255.0Tanner is my go to guy! My husband and I have always relied on Tanner. My business phone died with all my contacts! Between Tanner and Tyler and the customer before me (gave me his old phone💖) they figured out a way to save my contacts! I will be forever grateful! SDD👍
Frequently Asked Questions About Verizon
What types of products does Victra in Gig Harbor offer?
Victra offers a wide range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Motorola.
What are the store hours for Victra in Gig Harbor?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Victra in Gig Harbor support in-store pickup service?
Yes, Victra offers in-store pickup service for your convenience.
Which payment methods are accepted at Victra in Gig Harbor?
Victra accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra in Gig Harbor have mobile NFC payment options?
Yes, mobile NFC payments like Apple Pay, Samsung Pay, and Android Pay are accepted.
What brands of wireless devices can I find at Victra in Gig Harbor?
You can find devices from Verizon Wireless, Samsung, Apple, Motorola, Google, and more at Victra.
How can the nearby Starbucks help enhance my visit to Victra in Gig Harbor?
You can enjoy a coffee or a quick snack at Starbucks nearby either before or after visiting Victra for your wireless needs.
If I need a quick meal near Victra in Gig Harbor, which nearby restaurants do you recommend?
You might visit nearby dining options such as Wok Teriyaki II, ZENSHI Handcrafted Sushi, Subway, or Papa Murphy's for a convenient meal.
Are there any nearby services that complement a visit to Victra in Gig Harbor?
Yes, nearby services include Great Clips for hair care, Harbor Nails and Spa for beauty treatments, and Gig Harbor Chiropractic and Massage for wellness needs.
What languages are supported at the Victra store in Gig Harbor?
The store provides services in English and Spanish to accommodate more customers.