Cricket Wireless Authorized Retailer

Reviews

• JG

  jesse gulling

  Feb 17, 2026
  1.0
  I believe it was the manager at this location(black guy) was yelling at people who were trying to park for H&R block who share the same parking lot. He went into H&R block to argue with the customer to move to a different spot. Completely rude and unprofessional.
• UT

  Uriel TM

  Jan 13, 2026
  5.0
  Stan provided the Best cricket costumer service I’ve ever received at any branch, he was extremely kind knowledgable when answering all my questions and concerns.
• PP

  Paul Pirone

  Nov 14, 2025
  5.0
  Jonathan was upbeat and friendly from the moment we walked in the door. He was knowledgeable about my phone and fixed the issue quickly. Best customer service we've had in a long time.
• DD

  D D

  Sep 27, 2025
  1.0
  Employee, or whoever he is, decided to harass me as soon as I stepped out of my car with my kids, over a parking spot. I parked and was in my vehicle for maybe 5 minutes prepping my items for the UPS store. As soon as I step out, someone is standing in front of my car asking me if I'm going to H&R block. The first time I can't hear him as I was helping my kids out of the car. He repeats himself and I say, "no I'm not." He says, "this parking is for cricket wireless customers only." So I look around and don't see any goddamn signs or writing saying so. I say "come on man, I'm just dropping off items at UPS." He just stares at me, so I tell my kids to get back in the car because this guy is being a weirdo. Not going to get into an argument over a parking spot with my kids present. While I'm backing out, I hear him talking to a customer that just walked up. She's saying there's no parking because of a new store opening. He's like "yeah that's why I'm out here." 1. First off, why? 2. This guy is just assuming everyone is going to the new store 3. Of course parking would be crazy nearby for a new store opening. Also the reason I parked way over here. 4. I looked at the photos just now, CW doesn't designate specific parking lot spaces as their own. 5. He wanted to be top flight security today, on top of working at CW? Doin waaaaay too much bro. 6. Ain't no one give a damn that much, they won't come into cricket wireless because there's no parking directly in front of their store. 7. What if I was going to HR block? Would it matter? I thought this spot was for cricket wireless customers? Make it make sense.. Anyway, not sure what decisions got him out here yesterday, harassing people in a parking lot, but I suggest you stay away from this business.
• HR

  Heather Reynolds

  Jun 8, 2018
  3.0
  Yep its just ok. The service areas are not good at all. Especially in a big city where you would expect to have internet and poor connection! I switched from Metro PCS and I wanna switch back!!

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