Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
3,246 reviews
5 stars
1,642
4 stars
732
3 stars
368
2 stars
157
1 star
347
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unhelpful interactions.
Inventory Issues
Frequent complaints about items being out of stock or not matching online availability.
Checkout Experience
Customers experienced delays and complications during the checkout process, leading to frustration.
Product Knowledge
Staff knowledge varied; some customers found employees helpful and knowledgeable, while others felt staff lacked necessary information.
Return Policy
Negative feedback regarding inflexible return policies, with customers expressing dissatisfaction over warranty and return issues.
- MCMark Coates3 days ago5.0I went to Best buy in Federal Way with confusion about what television I purchase. Gentleman named Kyle helped me showed me all the features of lots of different TVs and help him find the right one for my needs. I found customer service to be top-notch.
- ACArt Copeland6 days ago4.0Generally, it's ok, but a lot of times you have to hunt a staff member to get help.
- STSimple TDec 31, 20252.0very unexperienced lady staff! I was looking for a Panasonic Lumix camera and asked one of the staff to help me and she said we are out of it without checking the shelves. I searched myself and found it later. I wanted to do a monthly payment on it and it took them 20 minutes at the checkout to set it up! Just a waste of time.
- RBRand BDec 26, 20251.0Asked to buy a laptop. Out of stock. Says in stock on the website. Asked to buy a lenovo console. Out of stock. Joke store.
- DFDiverse FloaterDec 19, 20251.0Did a Roadie gig and waited over 20 minutes and nobody was there to help with pickup even after ringing the bell over 5 times -5/5
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Federal Way?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Federal Way.
Does the Federal Way Best Buy offer in-store pickup?
Yes, this Best Buy location offers same day in-store pickup services.
What are the store hours for Best Buy Federal Way?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Is Geek Squad support available at this Best Buy location?
Yes, Geek Squad services including tech support and repair are available at this Best Buy.
Can I recycle my old electronics at Best Buy Federal Way?
Yes, this Best Buy location offers electronic recycling services.
Does Best Buy Federal Way require appointments for service?
No, appointments are not required for services at this Best Buy location.
What nearby places can I visit after shopping at Best Buy Federal Way?
You can visit nearby places like Pavilions Centre shopping center, Papa Murphy's for pizza, or Sub Zero Nitrogen Ice Cream for desserts after your visit.
Are there food options near Best Buy Federal Way if I want to grab a bite?
Yes, there are several nearby restaurants including Taco Bell, Wingstop, and Pho Tai for Vietnamese and Thai cuisine.
What nearby stores offer additional shopping options by Best Buy Federal Way?
Nearby shopping options include Sole Perfection Shoes, JOANN Fabric and Craft Stores, and Mattress Depot USA.
How can the nearby Geek Squad and Best Buy locations assist me?
Geek Squad provides IT and electronics repair services, while Best Buy offers a wide range of electronics and appliances, making it convenient to shop and get support in one area.