Verizon

3.5
763 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Everett for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1405 Se Everett Mall Way, Everett, WA
98208, United States

Hours

Reviews

3.5
577 reviews
5 stars
279
4 stars
72
3 stars
51
2 stars
21
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting employees like Dena and Jorge.

Wait Times

Several reviews mentioned long wait times for service, especially during peak hours, leading to frustration among customers.

Mixed Experiences

While some customers had positive experiences, others reported issues with service quality and unresolved problems, indicating inconsistency in customer care.

Product Issues

Customers expressed dissatisfaction with product quality, particularly regarding screen protectors and issues with phone setups.
  • DS
    Dawn Schmoyer
    Dec 6, 2025
    5.0
    The place was packed and we still only waited a few minutes. The Verizon rep from Boston made our experience enjoyable
  • DG
    Dawn Gordon
    Dec 6, 2025
    1.0
    We came in to update our phones and change plans. The guy who helped us was great, until he wasn't. He left to go into back room to speak with a manager and never came back. We dealt with2 other people to get us finished with our purchases and setup. Then, it took almost a week to get customer service at Verizon to fix our phones! All of our phone calls were coming through as private caller. Then 2 or the 4 phones we had kept wanting to make SOS phone calls. What a nightmare!!!!!
  • JL
    Jolanda LeDoux
    Nov 29, 2025
    5.0
    Absolutely wonderful service. Very helpful in seting up a new phone. Thank you
  • NP
    Nick Plantilla
    Nov 11, 2025
    5.0
    Help me on my device resolve the problem James really did a good job
  • TA
    Tim Avramenko
    Oct 21, 2025
    4.0
    Friendly staff and very helpful, whoever they can get PACKED and the wait can but up to an hour during peak hours so plan in advance

Frequently Asked Questions About Verizon

What products and brands are available at the Verizon store in Everett?

The Verizon store in Everett offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What services does Verizon provide at the Everett location?

Verizon provides mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.