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Brand Certified

Verizon

3.5
(767 reviews)

Business Details

(425) 438-2055

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Everett for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1405 Se Everett Mall Way, Everett, WA
98208, United States

Hours

Reviews

3.5
767 reviews
5 stars
377
4 stars
83
3 stars
58
2 stars
31
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Dena, Jorge, and Ordena.

Wait Times

Several reviews mentioned long wait times, especially during peak hours, leading to frustration among customers.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about poor service from specific employees and unresolved issues.

Store Environment

The store was described as busy, with some customers noting a lack of staff during peak times, impacting service efficiency.
  • FF
    Franklinyerik1979
    Feb 5, 2026
    1.0
    The worst service I've ever received. I'll have to switch to another company. They don't care if I leave Verizon. I wasn't treated politely and was mistreated. The service was terrible, and there's no resolution to my case. They wanted to leave me without service; it's a disaster. NO RECOMIEMDO ES UN DESASTRE CUANDO COMIENZAS BIEN LUEGO PIDES ALGUNA GARABTIA Y ES MALISIMA LA ATENCION
  • AG
    Alejandro Guzman
    Jan 17, 2026
    5.0
    Zachary was great help top notch employee
  • DS
    Dawn Schmoyer
    Dec 6, 2025
    5.0
    The place was packed and we still only waited a few minutes. The Verizon rep from Boston made our experience enjoyable
  • DG
    Dawn Gordon
    Dec 6, 2025
    1.0
    We came in to update our phones and change plans. The guy who helped us was great, until he wasn't. He left to go into back room to speak with a manager and never came back. We dealt with2 other people to get us finished with our purchases and setup. Then, it took almost a week to get customer service at Verizon to fix our phones! All of our phone calls were coming through as private caller. Then 2 or the 4 phones we had kept wanting to make SOS phone calls. What a nightmare!!!!!
  • JL
    Jolanda LeDoux
    Nov 29, 2025
    5.0
    Absolutely wonderful service. Very helpful in seting up a new phone. Thank you

Frequently Asked Questions About Verizon

What products and brands are available at the Verizon store in Everett?

The Verizon store in Everett offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What services does Verizon provide at the Everett location?

Verizon provides mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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