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VCA Silver Lake Animal Hospital

3.6
(262 reviews)

Business Details

10726 19th Avenue SE, Everett, WA
98208, United States
(425) 341-1961
https://vcahospitals.com/silver-lake

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVeterinarian Emergency ServicesVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Silver Lake Animal Hospital
10726 19th Avenue SE, Everett, WA
98208, United States

Hours

Reviews

3.6
262 reviews
5 stars
137
4 stars
37
3 stars
9
2 stars
15
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising the staff's kindness and compassion, while others report rudeness and poor communication.

Pricing Concerns

Many customers expressed dissatisfaction with high prices and unexpected fees, feeling that the costs were not justified by the quality of care.

Quality of Care

While some reviews highlight excellent care and thorough examinations, others report misdiagnoses and inadequate treatment, leading to frustration and distrust.

Communication Issues

Several customers noted a lack of follow-up communication regarding test results and treatment plans, contributing to feelings of neglect.

Compassionate Care

Positive reviews frequently mention the staff's compassion during difficult times, especially in end-of-life situations, indicating a strong emotional connection with clients.
  • KB
    Kenny B
    3 days ago
    1.0
    This vet place is horrible the care plan is a big rip off my cat died and they still charging me for him and they ripped my puppy off on the vaccinations thinking I was to dumb to know don’t trust your pet to these people ever
  • EE
    Emily B (Emi)
    Feb 3, 2026
    5.0
    Was looking for the most affordable option for flea prevention/care for my cat. In my case I came in during a promotion and had a free exam and first dose of flea meds free. The future doses will also be an affordable cost. Other places in the area were quoting me a total of $300 without insurance. Not only that but the team was very kind and knowledgeable and took care of my cat well. Will consider coming back again for any future issues. Thank you!
  • AR
    Ashley Reker
    Jan 12, 2026
    1.0
    I’ve been taking my dog to VCA Silverlake for about six years, since I adopted him from the pound. He’s my first dog, a chihuahua with trauma, and he has always required a muzzle during visits. I’ve consistently brought him in for annual exams and nail trims and trusted that his health was being appropriately monitored. At 7 years old, I recently noticed he is missing multiple teeth and has others that are loose. After researching on my own, I learned that his breed is highly prone to periodontal disease, something that was never emphasized or clearly flagged during routine visits. When I raised concerns at my visit today where he was diagnosed with Advanced Periodontal Disease and a possibly related heart murmur, the vet told me they “didn’t catch it because he wouldn’t let them see his teeth ,” and followed that by saying, “we would have had to knock him out.” This was said without empathy and a bit accusatory, the conversation was being recorded. If a dog’s anxiety or muzzle use prevents an adequate oral exam, that should be clearly communicated to the owner at the time, along with options such as earlier sedated exams or preventative dental cleanings- NOT explained years later after significant damage has occurred. My last visit to the VCA was three months ago. Because of this, we are facing extensive pre-anesthetic testing because the brand new heart murmur could kill him under anesthesia meanwhile the disease is possibly spreading to his little organs. Of all the services and addons that were discussed over the years, dental care was never emphasized despite his breed being high risk and despite the clinic knowing his exams were limited. This feels like a failure of preventative care, communication, and professionalism.
  • SC
    Sharron Cook
    Jan 5, 2026
    1.0
    We took our very sick female chihuahua mix, into this vet clinic, they sounded compasionate on the phone, but when we got there! It was all about the money, fees, xrays, ect!!! Barely looked our dog over, didnt even take her tempature, it was totally about whether you could pay there outragious fees!!! They werent concerned about our precious little baby, all there concern was about your ability to pay for there services! RUN AS FAST AS YOU CAN FROM THIS HORRIBLE MONEY HUNGRY PLACE!!!! They want your money, not to treat your sick or dieing animal!!!!
  • JC
    Jiso Chong
    Dec 16, 2025
    1.0
    VCA Silverlake is one of the worst veterinary experiences I’ve ever had. Do not be fooled by their so-called “care plans.” I had a scheduled appointment and was forced to wait over an hour, only for the vet to never even show up. No apology. No explanation. Just disrespect for your time. They aggressively push a nearly $2,000 annual plan, advertising it as “unlimited care.” That is completely misleading. Every single visit still comes with additional charges, surprise fees, and constant upselling. Nothing feels transparent, and you don’t realize how much you’re being charged until it’s too late. To make matters worse, the staff is consistently rude and dismissive. Questions are met with attitude, not answers. Instead of feeling supported as a pet owner, you feel pressured, rushed, and taken advantage of. This place operates like a corporate cash grab, not a clinic that actually cares about animals or their owners. Long waits, no accountability, hidden costs, and poor customer service — all wrapped up in false promises. Save yourself the stress, money, and frustration. Go anywhere else.

Frequently Asked Questions About VCA Silver Lake Animal Hospital

What are the regular business hours of VCA Silver Lake Animal Hospital?

The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.

Where is VCA Silver Lake Animal Hospital located?

It is located at 10726 19th Avenue SE, Everett, WA 98208, United States.

Brand Certified Facts from VCA Silver Lake Animal Hospital

VCA Silver Lake Animal Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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