VCA Silver Lake Animal Hospital

3.7
257 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVeterinarian Emergency Services
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Silver Lake Animal Hospital
10726 19th Avenue SE, Everett, WA
98208, United States

Hours

Reviews

3.7
257 reviews
5 stars
136
4 stars
37
3 stars
9
2 stars
15
1 star
60

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness, compassion, and attentiveness towards pets and their owners, especially during difficult times.

High Prices

Several reviews mentioned that the services are expensive, with some customers feeling that the costs were not justified by the quality of care received.

Mixed Experiences

While some customers had positive experiences with the care and professionalism of the staff, others reported poor communication and dissatisfaction with the treatment provided.

Customer Service Issues

There were multiple complaints regarding customer service, including rude interactions, lack of follow-up, and billing misunderstandings.

Quality of Care

Overall, while many customers appreciated the quality of veterinary care, there were significant concerns about misdiagnoses and upselling of unnecessary services.
  • JB
    jen bui
    Nov 4, 2025
    1.0
    First of all, when my boyfriend and I's cat got a small laceration on her paw, we went to a VCA in Redwood, Redmond. Since it was her first pet visit, we did not know how it was going to go, however she was extremely calm and stayed still the whole time they were giving her the medicine and bandage. When it was time for her second bandaging, we went to the Silver Lake VCA as it is the closest location to us. (we went to redwood the first time because it was the only appointment available). When we got there, we only asked for a reapplication of her bandaging. We also gave her a relaxer medicine so she would be more relaxed. (MIND YOU, we did not give her the relaxer at the Redwood VCA.) For whatever reason, the vets told us she needed to be out of the room?? When at the VCA Redwood they did it right there in front of us. After they took our cat out the room, they came back 15-20 minutes later saying they could not change her bandage as she is too "aggressive" and kept growling. This was extremely surprising to us as Rain, our cat, was very calm during her first visit at the other location. The vets basically forced us to pay for the anesthetic, we say "forced" because they said they could not do it without the drugs because she was too aggressive and would be sent home WITHOUT ANY bandaging (her wound EXPOSED). We of course had no choice to agree, and I even asked the vet how much it would cost for the anesthetic. If it was too expensive, we could've just went home and bandaged her with some pet safe wound care ourselves. The vets said only $30. We of course agreed as $30 was well within the expected budget. AFTER they gave the anesthetic to our cat and billed us, they said that the anesthetic was $200.. I just need to let that sink in. I have never left a review before but I have never been so infuriated that I just had to. Rain left the vet in tears and basically traumatized. We don't have anything against VCA, the VCA Redwood was absolutely amazing and the staff were extremely patient, gentle, and caring. However, this location only cares about maximizing their profits with each visit. If I could give this location 0 stars, I would.
  • DK
    Drew Kosko
    Nov 2, 2025
    1.0
    Nice people but 400$ for four vaccines!?!?!?
  • RV
    Rj Mitchell (Vesuvian_Voice)
    Oct 10, 2025
    5.0
    Great place and they take great care of my pup, he always feels safe and everyone we deal with is super nice and knowledgeable
  • KH
    KYLE HUFFORD
    Oct 9, 2025
    5.0
    I brought my senior dog, Dexter, in for an evaluation and was blown away by the level of care. The staff and techs were incredibly kind and professional, and the doctor actually listened to every concern I had. She had already reviewed Dexter’s past labs and even consulted with an internal medicine specialist before I arrived. That really impressed me. She explained everything clearly, recommended next steps without pushing unnecessary tests, and even waived the exam fee. It’s rare to find a vet who takes the time to think things through and treat you with respect. I left feeling relieved and confident about Dexter’s care. Highly recommend this clinic to anyone who wants a vet that truly cares.
  • ML
    Mukilteo Linda
    Sep 2, 2025
    5.0
    My first appointment today. The office staff were great. The office listened to my concerns. The office got my cat’s records from FL, so they had numbers to compare with when test results come back tomorrow. I was totally impressed with everything, and that my fur baby will get well. Going to a new place is scary but they made both of us feel welcome. Thank you 🐈🐈😻😻

Frequently Asked Questions About VCA Silver Lake Animal Hospital

What are the regular business hours of VCA Silver Lake Animal Hospital?

The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.

Where is VCA Silver Lake Animal Hospital located?

It is located at 10726 19th Avenue SE, Everett, WA 98208, United States.