Best Buy

Reviews

• CJ

  Christopher Jackson

  Feb 14, 2026
  1.0
  Ordered furniture assembly weeks in advance only to have them cancel 3 days before when I had to take the day off for it. I let them know that and they offered no solution. Edit: Just spoke with "Ravi" on Instagram. No help at all. Full story: I ordered furniture assembly for an entertainment center I bought. They can only come out Tuesday through Saturday. With me having Sunday and Mondays off I used pto to take Tuesday off. They called 3 days before to say they were canceling. I told them I took the day off because they don't come out on my weekend. They then offered to reschedule my appointment for next week Tuesday, Wednesday, or Thursday. You can see how this doesn't work, so I had to cancel and request a refund. Just spent close to $3000 in January to never shop here again and go out of my way to not recommend them.
• DM

  Don Martin

  Feb 12, 2026
  2.0
  No help, and walking with cane lung and brain cancer. One question why did you close auto stereo shop and Mercedes
• CP

  Corey Phelps

  Feb 10, 2026
  3.0
  Although I was greeted at the door. No one was there to help me while I stood at the counter. (cell phone area) There was a employee helping another guest, but not once to he look up to tell me he'd be right with me or use his headset to notify another employee that I was waiting. I then walked around to find an employee but of course everyone else was just too busy walking around to acknowledge my presence. I then walked back to the original counter I was at before and a new customer is now standing there. This customer was acknowledged by the original employee, that wouldn't even look at me and told her. She could walk to another counter and would be helped by another employee whose name was given to her. I then stood there looking stupid and waited again with no help. To sum this up, lots of employees walking around, but no one had their eyes open to recognize a customer that was ready to buy. I eventually got eye contact with somebody and they rang me out, and I spent three hundred and fifty dollars. Ironically, my wife was with me and she told me the same thing happened to her when she came in and that if we didn't grab the first person that greeted us, good luck trying to find somebody to help.
• EH

  Elias Heydari

  Jan 24, 2026
  1.0
  Best Buy does not give receipts. They email it to you without telling you what the return policy is just tried returning some Christmas gifts and they tell me it is two weeks very deceptive practice going to file a complaint with Washington state AG. Every other retailer has a 30 day return policy and very clear about it. Save your time and money and purchase from Amazon this place is absolutely a rip off.
• VV

  Viktor Viktorovich

  Jan 11, 2026
  1.0
  On Sunday night, I turned to two tall, overweight male salesmen in turn, one playing on his phone and only pointing my finger at the end of the hall where I could look for the product I needed. The second, when turned away and ran away. Even the young salesgirl ran away and said, "I don't know." I wouldn't recommend this terrible store to anyone.

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