About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Deer Park, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
211 reviews
5 stars
167
4 stars
13
3 stars
6
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received high praise while others, particularly Christopher and Angela, were criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers highlighted the staff's knowledge and professionalism, particularly praising employees like Mary, Dawson, and Jeremiah for their helpfulness.
Store Environment
The store environment received positive remarks for being friendly and welcoming, although some customers noted issues with wait times and staffing.
Problem Resolution
Many customers reported successful problem resolution and assistance with phone upgrades, although there were instances of unresolved issues and dissatisfaction.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing extreme dissatisfaction while others had exceptional service.
- PSPreston SchanbeckNov 3, 20254.0Help was quick and knowledgable. Great experience!
- PPPatrickNov 1, 20255.0Christopher helped me out yesterday and quickly fixed the situation. I think his personality can seem a little rough initially but he was very patient with me and we sorted out what needed sorting. Thanks Christopher!
- MHMary HorstmannOct 30, 20255.0I came into the deer park store the other day with some issues on an old bill. He's the only person I will go to in that store. I've never had a problem he couldn't solve. He stayed on the phone with customer service for over an hour until everything was fixed. Thank you Chris ☺️
- JJJohnOct 30, 20255.0Christopher helped me get my email fixed. Although he did charge me a fee, I'm still happy he fixed my device. Was very patient and kind with me.
- LHLynn HerringtonOct 26, 20251.0Went to this store and Christopher was not willing to help. He wouldn't make eye contact and was very rude. Horrible customer service! He just kept saying he wouldn't even talk to us unless we paid him over $40. I will no longer go to this store. I may even change carriers.
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Deer Park carry?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and protection from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services can I get at the Verizon Authorized Retailer in Deer Park?
Services include new lines, upgrades, new devices, accessories, and in-store pickup. The store also offers knowledgeable consultants to assist you.
What are the store hours for the Verizon Deer Park location?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon Deer Park store offer in-store pickup?
Yes, the store offers in-store pickup services for your convenience.
What payment options are accepted at this Verizon store?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the Verizon Authorized Retailer in Deer Park welcoming to LGBTQ customers?
Yes, the store welcomes LGBTQ customers and strives to provide a trustworthy and fun experience for all guests.
What nearby dining options are available around the Verizon store in Deer Park?
Nearby dining options include Subway, McDonald's, Zip's Drive In, and Masters BrewHouse, where you can enjoy a variety of meals before or after your visit.
Which nearby fitness and wellness centers can I visit near the Verizon store?
You can visit nearby fitness centers like Soul Studios, The Gym, and The Gym (Fueled by Deer Park Physical Therapy), as well as wellness services like Porter Chiropractic & Massage and Rosewood77 beauty salon.
Are there any nearby automotive services close to the Verizon store location?
Nearby automotive services include Lady Bug Car Wash, Deer Park Chevron gas station, and Chevron Station Deer Park for fuel and car care needs.
How can nearby banks and financial institutions benefit customers visiting the Verizon store?
Nearby banks like Washington Trust Bank and Horizon Credit Union are convenient for customers who may need financial services or assistance when purchasing devices or plans.