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Brand Certified

Verizon

4.4
(216 reviews)

Business Details

20 E J St, Deer Park, WA
99006, United States
(509) 276-6686
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Deer Park, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
20 E J St, Deer Park, WA
99006, United States

Hours

Reviews

4.4
216 reviews
5 stars
171
4 stars
13
3 stars
7
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

The quality of customer service is inconsistent, with some employees receiving high praise for their helpfulness and professionalism, while others, particularly Christopher and Angela, have been criticized for rudeness and unprofessional behavior.

Staff Knowledge

Many customers noted that staff members, especially Mary, Dawson, and Jeremiah, are knowledgeable and provide effective solutions to issues.

Store Experience

Overall, customers appreciate the store's atmosphere and the quick service provided by several employees, although there are complaints about long wait times and staffing issues.

Mixed Reviews

While many customers had positive experiences, there are significant complaints regarding specific employees and the overall customer service experience, leading to a mixed perception of the store.
  • JB
    Jannis Bacani
    Feb 14, 2026
    5.0
    The assistants are knowledgeable and friendly.
  • CP
    Cathey Priddy
    Jan 20, 2026
    5.0
    Excellent service from Angela and chandler
  • SJ
    shelley jones
    Dec 20, 2025
    5.0
    Professional service
  • SS
    Stacia Simpson
    Nov 30, 2025
    5.0
    The Deer Park, WA Verizon branch was excellent service and all the employees so helpful and nice! We would definitely recommend people go to this store.
  • PP
    Patrick
    Nov 1, 2025
    5.0
    Christopher helped me out yesterday and quickly fixed the situation. I think his personality can seem a little rough initially but he was very patient with me and we sorted out what needed sorting. Thanks Christopher!

Frequently Asked Questions About Verizon

What products and brands does the Verizon store in Deer Park carry?

The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and protection from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What services can I get at the Verizon Authorized Retailer in Deer Park?

Services include new lines, upgrades, new devices, accessories, and in-store pickup. The store also offers knowledgeable consultants to assist you.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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