About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Deer Park, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
213 reviews
5 stars
169
4 stars
13
3 stars
6
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Mary and Jeremiah received high praise for their helpfulness and professionalism, Christopher received multiple complaints for rudeness and unhelpfulness.
Staff Knowledge
Many customers noted that staff members were knowledgeable and able to resolve issues effectively, particularly praising employees like Dawson and Mary.
Wait Times
Several reviews mentioned long wait times and understaffing, leading to frustration among customers.
Mixed Experiences
Customers reported a range of experiences, with some having excellent service while others faced significant issues, particularly with specific employees.
- SJshelley jonesDec 20, 20255.0Professional service
- SSStacia SimpsonNov 30, 20255.0The Deer Park, WA Verizon branch was excellent service and all the employees so helpful and nice! We would definitely recommend people go to this store.
- PPPatrickNov 1, 20255.0Christopher helped me out yesterday and quickly fixed the situation. I think his personality can seem a little rough initially but he was very patient with me and we sorted out what needed sorting. Thanks Christopher!
- MHMary HorstmannOct 30, 20255.0I came into the deer park store the other day with some issues on an old bill. He's the only person I will go to in that store. I've never had a problem he couldn't solve. He stayed on the phone with customer service for over an hour until everything was fixed. Thank you Chris ☺️
- JJJohnOct 30, 20255.0Christopher helped me get my email fixed. Although he did charge me a fee, I'm still happy he fixed my device. Was very patient and kind with me.
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Deer Park carry?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and protection from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services can I get at the Verizon Authorized Retailer in Deer Park?
Services include new lines, upgrades, new devices, accessories, and in-store pickup. The store also offers knowledgeable consultants to assist you.
What are the store hours for the Verizon Deer Park location?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon Deer Park store offer in-store pickup?
Yes, the store offers in-store pickup services for your convenience.
What payment options are accepted at this Verizon store?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the Verizon Authorized Retailer in Deer Park welcoming to LGBTQ customers?
Yes, the store welcomes LGBTQ customers and strives to provide a trustworthy and fun experience for all guests.
What nearby dining options are available around the Verizon store in Deer Park?
Nearby dining options include Subway, McDonald's, Zip's Drive In, and Masters BrewHouse, where you can enjoy a variety of meals before or after your visit.
Which nearby fitness and wellness centers can I visit near the Verizon store?
You can visit nearby fitness centers like Soul Studios, The Gym, and The Gym (Fueled by Deer Park Physical Therapy), as well as wellness services like Porter Chiropractic & Massage and Rosewood77 beauty salon.
Are there any nearby automotive services close to the Verizon store location?
Nearby automotive services include Lady Bug Car Wash, Deer Park Chevron gas station, and Chevron Station Deer Park for fuel and car care needs.
How can nearby banks and financial institutions benefit customers visiting the Verizon store?
Nearby banks like Washington Trust Bank and Horizon Credit Union are convenient for customers who may need financial services or assistance when purchasing devices or plans.