Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Deer Park, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
The quality of customer service is inconsistent, with some employees receiving high praise for their helpfulness and professionalism, while others, particularly Christopher and Angela, have been criticized for rudeness and unprofessional behavior.
Staff Knowledge
Many customers noted that staff members, especially Mary, Dawson, and Jeremiah, are knowledgeable and provide effective solutions to issues.
Store Experience
Overall, customers appreciate the store's atmosphere and the quick service provided by several employees, although there are complaints about long wait times and staffing issues.
Mixed Reviews
While many customers had positive experiences, there are significant complaints regarding specific employees and the overall customer service experience, leading to a mixed perception of the store.
JB
Jannis Bacani
Feb 14, 2026
5.0
The assistants are knowledgeable and friendly.
CP
Cathey Priddy
Jan 20, 2026
5.0
Excellent service from Angela and chandler
SJ
shelley jones
Dec 20, 2025
5.0
Professional service
SS
Stacia Simpson
Nov 30, 2025
5.0
The Deer Park, WA Verizon branch was excellent service and all the employees so helpful and nice! We would definitely recommend people go to this store.
PP
Patrick
Nov 1, 2025
5.0
Christopher helped me out yesterday and quickly fixed the situation. I think his personality can seem a little rough initially but he was very patient with me and we sorted out what needed sorting. Thanks Christopher!
What products and brands does the Verizon store in Deer Park carry?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and protection from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services can I get at the Verizon Authorized Retailer in Deer Park?
Services include new lines, upgrades, new devices, accessories, and in-store pickup. The store also offers knowledgeable consultants to assist you.
What are the store hours for the Verizon Deer Park location?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon Deer Park store offer in-store pickup?
Yes, the store offers in-store pickup services for your convenience.
What payment options are accepted at this Verizon store?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the Verizon Authorized Retailer in Deer Park welcoming to LGBTQ customers?
Yes, the store welcomes LGBTQ customers and strives to provide a trustworthy and fun experience for all guests.
What nearby dining options are available around the Verizon store in Deer Park?
Nearby dining options include Subway, McDonald's, Zip's Drive In, and Masters BrewHouse, where you can enjoy a variety of meals before or after your visit.
Which nearby fitness and wellness centers can I visit near the Verizon store?
You can visit nearby fitness centers like Soul Studios, The Gym, and The Gym (Fueled by Deer Park Physical Therapy), as well as wellness services like Porter Chiropractic & Massage and Rosewood77 beauty salon.
Are there any nearby automotive services close to the Verizon store location?
Nearby automotive services include Lady Bug Car Wash, Deer Park Chevron gas station, and Chevron Station Deer Park for fuel and car care needs.
How can nearby banks and financial institutions benefit customers visiting the Verizon store?
Nearby banks like Washington Trust Bank and Horizon Credit Union are convenient for customers who may need financial services or assistance when purchasing devices or plans.
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