Verizon

4.4
214 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Deer Park, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
20 E J St, Deer Park, WA
99006, United States

Hours

Reviews

4.4
213 reviews
5 stars
169
4 stars
13
3 stars
6
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Mary and Jeremiah received high praise for their helpfulness and professionalism, Christopher received multiple complaints for rudeness and unhelpfulness.

Staff Knowledge

Many customers noted that staff members were knowledgeable and able to resolve issues effectively, particularly praising employees like Dawson and Mary.

Wait Times

Several reviews mentioned long wait times and understaffing, leading to frustration among customers.

Mixed Experiences

Customers reported a range of experiences, with some having excellent service while others faced significant issues, particularly with specific employees.
  • SJ
    shelley jones
    Dec 20, 2025
    5.0
    Professional service
  • SS
    Stacia Simpson
    Nov 30, 2025
    5.0
    The Deer Park, WA Verizon branch was excellent service and all the employees so helpful and nice! We would definitely recommend people go to this store.
  • PP
    Patrick
    Nov 1, 2025
    5.0
    Christopher helped me out yesterday and quickly fixed the situation. I think his personality can seem a little rough initially but he was very patient with me and we sorted out what needed sorting. Thanks Christopher!
  • MH
    Mary Horstmann
    Oct 30, 2025
    5.0
    I came into the deer park store the other day with some issues on an old bill. He's the only person I will go to in that store. I've never had a problem he couldn't solve. He stayed on the phone with customer service for over an hour until everything was fixed. Thank you Chris ☺️
  • JJ
    John
    Oct 30, 2025
    5.0
    Christopher helped me get my email fixed. Although he did charge me a fee, I'm still happy he fixed my device. Was very patient and kind with me.

Frequently Asked Questions About Verizon

What products and brands does the Verizon store in Deer Park carry?

The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and protection from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and more.

What services can I get at the Verizon Authorized Retailer in Deer Park?

Services include new lines, upgrades, new devices, accessories, and in-store pickup. The store also offers knowledgeable consultants to assist you.