Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Burlington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
343 reviews
5 stars
181
4 stars
43
3 stars
38
2 stars
15
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised individual staff members for their helpfulness, while others reported rude and unhelpful interactions.
Staff Knowledge
Several customers highlighted the knowledge and professionalism of specific employees, particularly Myles, Stella, and Justin, who provided effective solutions.
Long Wait Times
Many customers expressed frustration with long wait times and inefficient service, often citing poor management of customer flow.
Billing Issues
Numerous complaints about billing practices, including unexpected charges and difficulties resolving billing disputes.
Store Environment
The store environment received mixed feedback, with some appreciating the modern setup while others noted issues with staffing and service efficiency.
- VMVictor MoralesDec 23, 20255.0I’d like to thank Amilcar and the Verizon team at this Burlington Verizon Location for there excellent service. Amilcar made our transition from another carrier to Verizon very easy. My family and Business are extremely pleased with the support and professionalism of the entire Verizon Team.
- PFPinky FilippiniDec 5, 20251.0Do not sign contracts with verizon connects!!! They will not let us out of their contract. 10 units that have not worked for years. They were supposed to send replacements, never did. Don't get stuck like we did!!! Lots of emails, calls, all 0 help and fixing.... I cant recall the last bad review I left but hoping to warn others....
- CGCecily GubitosiNov 6, 20255.0I went into the Verizon store in Burlington today to get a simple activation from a insurance replacement. I was queued up by Stella, right away. Lo ended up being the tech I got to work with. Long story short Lo worked for 2.5 hours trying to get my insurance replacement phone to work. They literally tried everything and with patience. It turned out the insurance company had sent me a faulty phone, and Lo & Stella called for me and got a new one sent out to me ASAP. While Lo was helping me, staying on hold, etc. Stella was managing many customers while also helping me with mine. Could not recommend these two more, so helpful and patient with all the issues I was having. Thank you Lo + Stella!!
- SASiena AtkinsOct 27, 20255.0Chelsea made the impossible happen! We had previously gone to 3 other Verizon stores who weren’t able to help us- but Chelsea did it!!!
- BSBill SauneufOct 3, 20255.0I had a problem with my texting app. They uninstalled the app upgrade from the day before and that solved the problem. Quick and efficient. Thank you so much!!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Burlington, WA?
The Verizon store in Burlington is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Which brands of smartphones can I find at the Verizon store in Burlington?
You can find the latest smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL at the Verizon Burlington store.
What services does Verizon offer at this location?
Verizon Burlington offers mobile plans, wireless internet plans, voice plans, and various business devices like laptops, tablets, and mobile hotspots.
Can I schedule an appointment or place an order online for pickup at the Verizon Burlington store?
Yes, you can schedule an in-store appointment or place an online orders for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does the Verizon store accept mobile NFC payments or debit cards?
Yes, Verizon Burlington accepts payments via mobile NFC and debit cards; it is not cash-only.
What is the address and contact number for the Verizon store in Burlington?
The Verizon store is located at 1831 S Burlington Blvd, Ste 102, Burlington, WA 98233. You can contact them at +1 800-880-1077.
Are there any nearby dining options where I can eat before or after visiting the Verizon store?
Yes, nearby dining options include Sakura Japanese Steakhouse and Sushi Bar, Jimmy John's sandwich shop, and Starbucks coffee shop.
What nearby services can assist with printing or shipping if I need them while visiting Verizon Burlington?
FedEx Office Print & Ship Center is nearby for your printing and shipping needs while visiting the Verizon store.
Are there other mobile phone stores near the Verizon Burlington location?
Yes, there is an AT&T store nearby, providing alternative options for mobile phones and plans.
Does the Verizon store in Burlington offer in-store pickup for online orders?
Yes, online orders can be picked up in store, with additional options like free 2-day shipping, express lockers, or same-day delivery where available.