Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
1,834 reviews
5 stars
842
4 stars
433
3 stars
269
2 stars
83
1 star
207
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were helpful and friendly, while others were reported as rude and dismissive.
Product Knowledge
Inconsistent product knowledge among staff; some employees provided excellent assistance, while others were unhelpful or uninformed.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding order statuses.
Return Policy
Customers expressed frustration with the return policy, particularly regarding opened items and lack of flexibility.
Store Environment
Store cleanliness and organization received positive remarks, but some customers felt uncomfortable due to perceived security issues.
- SDSteve Davies2 days ago1.0Bought and paid for a Sony 65 inch tv and delivery and setup! The delivery was 2 weeks late, and when they did get here they put the tv up, plugged it in and left! Then we discovered that the optical port for the sound bar doesn't work! Called the store and got all kinds of crap from some woman that should not be working with the public! Hope they make this right or I will be leaving another review!
- DHDavid HendersonNov 10, 20251.0While walking out, I told security I didn't find what I wanted, only to have one of them help me find what I needed in less than 5min. Many other staff were around and passed me, but nobody asked me if I needed help while I repeatedly circled the cell phone cases for 20min. I had time to waste that day, not every time. They cant stay in business long when I can find what I want on Amazon in 10min.
- MVMs. V.Nov 9, 20255.0I stopped in on a Sunday evening for an aux-related emergency and Tanner was very kind. Although I had to make an exchange, he ended up finding the right product for me. Now I'm back happily listening to my music. Thanks, Tanner! ☺️
- JMJanis MarchNov 4, 20255.0Lucas with the geek squad was amazing. He answered all of my questions and it literally only took a couple minutes. Hands down I'd highly recommend asking for him!! Thank you Lucas
- JGJames “JP” GordonOct 24, 20255.0I love best buy. I do wish employees would ask if I need help when I'm looking for something. I even made eye contact with one associate who immediately broke eye contact and rushed out of sight. I still give it five stars for the merchandise and overall atmosphere. Employee assistance could use some work though.
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Burlington offer?
Best Buy in Burlington offers TVs, computers, appliances, and more with expert advice, Geek Squad support, and same day pickup.
What are the operating hours of Best Buy Burlington?
Best Buy Burlington is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Burlington provide in-store shopping and pickup options?
Yes, Best Buy Burlington offers in-store shopping and same day pickup services.
Can I get repairs done at Best Buy Burlington?
Yes, Best Buy Burlington offers service and repair through Geek Squad support.
Does Best Buy Burlington accept debit cards and checks for payment?
Yes, Best Buy Burlington accepts debit cards and pay by check; cash is not required exclusively.
Are there any electronics repair services near Best Buy Burlington?
Yes, Geek Squad located nearby offers IT service and computer repair along with mobile phone store services.
Where can I find nearby dining options around Best Buy Burlington?
Nearby dining options include Olive Garden Italian Restaurant for Italian food, Crumbl Cookies for desserts, and Five Guys for fast food and burgers.
If visiting Best Buy Burlington, where can I find nearby clothing stores?
Nearby clothing stores include Old Navy, Lane Bryant, and Ross Dress for Less for a range of womens and childrens clothing.
Is there a nearby location to shop for mobile phones near Best Buy Burlington?
Yes, T-Mobile is located nearby offering mobile phone and telecommunications services.
Where is Best Buy Burlington located and how can I contact them?
Best Buy Burlington is located at 1851 Marketplace Dr, Burlington, WA 98233. You can reach them by phone at +1 360-757-3414.