Verizon

4.5
326 reviews
Get DirectionsCallWebsite

Business Details

4195 Kitsap Way, Bremerton, WA
98312, United States
(360) 362-7661
https://www.victra.com
GoogleFacebookInstagramTwitterLinkedIn

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Bremerton, WA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4195 Kitsap Way, Bremerton, WA
98312, United States

Hours

Reviews

4.5
321 reviews
5 stars
256
4 stars
24
3 stars
14
2 stars
5
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Marc, Dani, and Jess.

Sales Practices

Some reviews highlighted concerns about deceptive sales tactics and upselling without transparency, leading to customer dissatisfaction.

Store Experience

Customers appreciated the quick service and the store's cleanliness, although there were mentions of long wait times during busy periods.

Product Knowledge

Staff were frequently noted for their expertise and ability to assist customers with various phone and service-related inquiries.
  • BC
    Biel Calimag
    Oct 26, 2025
    5.0
    Lost my phone a few days ago. Went here to buy a new phone. I was ready to start over again because i thought i lost all my data but Marc did all he can to retrieve my data so I won’t start from scratch. Seriously, come here if you need a new phone. They won’t just hand you the box and let you go on your merry way. They will go beyond and make sure you are happy with your purchase.
  • ME
    Mary Eagen
    Oct 20, 2025
    1.0
    Only go to this store if there is seriously nobody else there. And even then you will have to wait for them to get done doing whatever it is they're doing on their personal phone to help you.
  • FB
    Fran Bricker
    Oct 9, 2025
    5.0
    Vonnie..very patient and helpful.
  • JJ
    JGMW Jette
    Jul 19, 2025
    1.0
    We thought this was going to help us save money for phone and internet. We signed up, constant loss of phone coverage in town, home internet doesn't work as well as the 1st phone we recieved had manufactured defects... all while we have tried working with them to resolve issues about internet and phone service, they tell us " we have to buy a network booster for around $280.00?!?!?!" To me that like buying a brand new car then then being told I have to buy another device just to be allowed to have it run.... so, I don't suggest this company, you will only be treated as the number and dollar sign you look like as you come in. As well, I don't like negative talk or gossip, but for the X-AMOUNT we have been having to pay for services and equipment we have never recieved, is beyond asinine to be put in the most polite context.
Read more reviews on Google

Frequently Asked Questions About Verizon

What products can I find at Verizon Victra in Bremerton?

You can find a full range of wireless devices including smartphones, tablets, wearable devices, accessories, and mobile broadband products from top brands like Verizon Wireless, Apple, Samsung, Motorola, and more.

What services does Verizon Victra in Bremerton offer?

The store offers services such as new lines activation, device upgrades, new device purchases, and accessory sales.