Geek Squad

Reviews

• JO

  Jordyn Olver

  Feb 26, 2026
  1.0
  If i could rate this lower, i would wholeheartedly. Ive had my computer "repaired" once at this location and got back a glorified paperwieght in the general shape of my pc. They sent the pc out to get the screen fixed, which was the problem. Before then, it ran fine. Now, it runs awful. Why? Because not only did they download malware on my computer, they stripped the RAM from it and put in cheaper, worse running RAM, they corrupted half my files, and permanently messed up my settings which took a MONTH to fix myself. If you were wise, you wouldnt come here to get your pc or any device fixed from these unqualified hacks. Thanks geek squad for screwing up EVERYTHING. You guys suck.
• JJ

  Jeanie Johnson

  Jun 16, 2023
  5.0
  Took the time with me to adjust something on my phone and show me how. Only took a couple of minutes. I had no appointment, but there was no one waiting. Thank you!!!
• LW

  Lavish WIngapo

  Nov 24, 2017
  1.0
  Scammers impossible to cancel your subscription
• DC

  Dan cresswell

  Sep 4, 2017
  1.0
  Worst customer service over the phone ..the customer service rep transfer me 5 time and then advised me after giving all the I do I was not in the account and that the credit card was under my name but couldn't cancelled it and was playing games and after talking to mgr in Surrey geek squad they confirm it they still didn't want to help ... Never again but esp for cell phone ...
• ST

  Sarah T

  Dec 20, 2016
  5.0
  Brandon was excellent help today! He was able to fit us in perfectly. He was super fast and incredibly helpful in replacing my broken phone.

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