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Brand Certified

Verizon

4.6
(615 reviews)

Business Details

60 Merchants Row, Williston, VT
05495, United States
(802) 872-1106

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Williston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Williston connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
60 Merchants Row, Williston, VT
05495, United States

Hours

Reviews

4.6
615 reviews
5 stars
529
4 stars
24
3 stars
11
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of Craig and Helen providing exceptional service.

Sales Practices

There were mixed reviews regarding sales practices, with some customers expressing concerns about upselling and hidden fees, while others reported positive experiences with transparent pricing.

Efficiency

Customers appreciated the quick resolution of issues and the efficient handling of transactions, often highlighting the staff's ability to manage multiple clients effectively.

Product Knowledge

Staff members were frequently noted for their extensive knowledge about products and services, helping customers make informed decisions.
  • HD
    Hon Dro
    4 days ago
    5.0
    I regret not asking her name, but the gal who helped me when I stopped in today was a delight. Quite easy to work with. While she had no ability to help me with the particular matter that I came in for because it seems to simply be a matter of company policy changing, that wasn't a huge disappointment. And she was, however, able to make me a pretty good offer on an upgrade. I'd say more than a fair trade-off in the end.
  • RH
    Robert Hill
    6 days ago
    5.0
    Needed to scrap my flip phone, Craig got us a great deal on an android and iPhone for my wife! Awesome service
  • EF
    Elizabeth Forbes
    Jan 31, 2026
    5.0
    Our service provider (Helen) was knowledgeable, efficient and friendly. She took extra time helping us with a complicated issue, without feeling rushed. We needed a follow-up visit and had her direct line in the interim, with no AI or switchboard menu to navigate. Our thanks to Helen and her team. We will be back!
  • TG
    Tyler Gingras
    Jan 25, 2026
    5.0
    Visited the Williston store to handle several issues that came up when changing plans and phones via Verizon phone customer service. Long story short- really wish I had come here first and never called customer service, would have saved me several hours of frustration. Craig and staff were super knowledgeable, resolved my issues, and got me setup with the new phones and plan that I wanted. Highly recommend.
  • BC
    Brenda Couture
    Jan 13, 2026
    5.0
    Yesterday I upgraded my iPhone 13 Pro to iPhone 17 Pro at this store. It was by far the best experience I have ever had, both buying and setting up, a new phone. My consultant, Helen Cerutti, was delightful to work with. She made sure I received the lowest possible monthly payment. She also made sure my new phone was completely functional before I left the store. I felt like she was “looking out for my interests” as the saying goes! This store is the place to go for excellent customer service!

Frequently Asked Questions About Verizon

What services does the Verizon store at 60 Merchants Row offer?

The Verizon store offers wireless devices including Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola phones, Verizon wireless plans, accessories, and exclusive Verizon services.

What are the store hours for the Verizon location in Williston?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Verizon

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