Mixed reviews on customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being unresponsive or rude.
Delivery Issues
Numerous complaints about delivery cancellations and poor communication regarding delivery schedules.
Product Availability
Customers reported issues with inventory accuracy, often finding items out of stock despite online listings.
Geek Squad Performance
Inconsistent experiences with Geek Squad; some customers received excellent support, while others faced significant delays and issues.
Pricing Concerns
Customers noted that while some products were of good quality, many felt prices were too high.
WB
Warren Baker
Feb 16, 2026
5.0
Kudos to the computer salesperson, Leo. He is bright, well-versed in his products, knowledgeable, thorough and friendly. He guided me through my search for a backup laptop and educated me about my potential choices. I will look for him again when I return to the department.
MR
Michelle Russell
Feb 8, 2026
5.0
Very helpful associate, even when we went in 20 minutes to closing.
AG
Amanda Gavin
Jan 29, 2026
5.0
There good on quality on there stuff but way to pricey on it
JA
Jean- Christian Adrien
Jan 28, 2026
5.0
I had an outstanding experience at Best Buy thanks to Devin Fournier. Devin was incredibly patient, knowledgeable, and persistent in helping me solve an issue that no one else could clearly explain.
I was trying to understand how an unlocked phone would work with AT&T and Verizon, and even their own representatives couldn’t give me a clear or confident answer. Devin took the time to really listen, explained everything step by step, and made sure I actually understood my options instead of rushing me.
On top of that, he helped us find a quick and practical solution so my mom could finally watch TV at her place — something she really wanted and had been stressing about.
Devin was patient, understanding, and genuinely committed to helping. It’s rare to find someone who combines technical knowledge with real care for the customer. Best Buy is lucky to have him, and I’ll absolutely be coming back because of this experience.
KB
Kayte Bush
Jan 8, 2026
1.0
I'm with Casey. After spending over 1$k on a PC and related products for my home office, "Best Buy Geek Squad" wouldn't come out for weeks to set it up and transfer the data for my old computer- which cost another, $400. I waited for 7 hours. My first time estimate weeks out:7:30am -7:30pm. Then the day before 7:30am-11:30am. Then the day of the appointment, "estimated time of arrival :8:22am". It's NOW 5pm. I'm a professional, I need my computer. I've been on the phone with 14 different Best Buy reps since 1pm. All of them reported the same thing: "Agent Allen" (who was supposed to come out for the service), his supervisor Sammy, their other 2 supervisors,Nick and Jake are ALL LIARS. No one has come, I've lost a days worth of work. They could not get in touch with "Allen" or any of their managers and after losing more money than I care to admit,I canceled the order. But that also means I'll be in Best Buy Williston at opening tomorrow and I'm not leaving without an entire, full refund. You messed with the wrong lady fellas. Please save yourself the time and money. Overpriced,undereducated about their own products and worst of all LIARS.
What types of products can I find at Best Buy in Williston?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Williston.
What are the operating hours of Best Buy at 26 Cypress St?
Best Buy is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Williston offer same day pickup?
Yes, Best Buy offers same day pickup services for your convenience.
Is Geek Squad support available at the Best Buy location?
Yes, Geek Squad support is available for expert advice and repair services at Best Buy in Williston.
Does this Best Buy location accept payments other than cash?
Yes, Best Buy accepts debit cards and checks; it does not require cash-only payments.
Can I recycle electronics at Best Buy in Williston?
Yes, this Best Buy location offers electronics recycling services.
Is curbside pickup available at Best Buy in Williston?
No, curbside pickup is not available at this Best Buy location, but in-store shopping and pickup are offered.
What nearby stores can I visit along with Best Buy at 26 Cypress St?
Nearby stores include Lovesac in Best Buy Williston, Verizon Wireless, Yankee Candle, New Balance, and Bob's Discount Furniture and Mattress Store.
Are there dining options close to Best Buy in Williston?
Yes, nearby dining options include Mexicali Grill & Cantina, McGillicuddy's Irish Ale House, Grazers burger restaurant, Three Tomatoes Trattoria, and Beer Palate brewery and bar.
What entertainment venues are near Best Buy in Williston?
You can visit Majestic 10 cinema and theatre nearby for movies and performances after your shopping trip.
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