Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Newport, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 62 Commons Dr.
Many customers praised the staff, particularly Kristin and Dustin, for their helpfulness, patience, and knowledge in resolving issues and providing assistance.
Store Experience
Overall, customers reported a friendly and welcoming atmosphere, with many expressing satisfaction with the service received during their visits.
Technical Issues
Some customers experienced frustrations with technical problems and service issues, particularly with phone activations and customer support from Verizon.
Staff Knowledge
While many reviews highlighted the staff's expertise, there were also mentions of inconsistent knowledge among employees, leading to mixed experiences.
KM
Kathleen Menard
4 days ago
5.0
Kristin was super helpful and kind while getting me all set up. Will be back for my next phone.
LB
Lois Bailey
Feb 6, 2026
5.0
Kristin helped me clean my phone up. She was very helpful and very sweet.
AB
Arnold Benoit
Feb 5, 2026
5.0
Ian was very helpful in getting me all fixed up and working again today. He was kind and patient.
TG
Theresa Gray
Feb 5, 2026
5.0
All of the people in the Newport store are always polite and courteous and willing to help.
GM
Grace Mason
Jan 4, 2026
5.0
Ian, Kristin and the team here in Newport are super helpful. They have excellent customer service. They walked me through all my questions. It was a pleasure getting set up here.