Verizon

4.4
206 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Middlebury, VT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
22 Court St, Middlebury, VT
05753, United States

Hours

Reviews

4.4
204 reviews
5 stars
159
4 stars
13
3 stars
6
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Ryan, Jessica, and Shane.

Technical Issues

Several reviews highlighted ongoing technical problems with the store's systems, leading to delays and frustrations during the purchasing process.

Pricing Concerns

Customers expressed dissatisfaction with high accessory prices and unexpected fees, suggesting that pricing transparency could be improved.

Long Wait Times

Multiple reviews noted long wait times for service, particularly when the store was understaffed, leading to a frustrating experience for some customers.
  • AM
    Ashley Moore
    Dec 22, 2025
    5.0
    Service was amazing! The manager Ryan was great and helped us understand all aspects of phone storage and helped decide which phone was the best fit to upgrade to. However to no fault of the Verizon employees, it seems the property owner is not very attentive as there is severe leaking into the building at the entrance causing a moldy, wet smell that was hard to ignore while inside, and creating an electric safety issue for customers as it is directly near a light.
  • MV
    Marilyn Varricchio
    Jul 19, 2025
    5.0
    Very knowledgeable and helpful.
  • MD
    Michael Danne
    Oct 20, 2021
    1.0
    Horrible customer service. I call them during their support hours of operation and the computer says they are closed and then locks me out of my account

Frequently Asked Questions About Verizon

What products does Verizon in Middlebury, VT offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What are the store hours for Verizon in Middlebury, VT?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.