Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Middlebury, VT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
204 reviews
5 stars
159
4 stars
13
3 stars
6
2 stars
4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Ryan, Jessica, and Shane.
Technical Issues
Several reviews highlighted ongoing technical problems with the store's systems, leading to delays and frustrations during the purchasing process.
Pricing Concerns
Customers expressed dissatisfaction with high accessory prices and unexpected fees, suggesting that pricing transparency could be improved.
Long Wait Times
Multiple reviews noted long wait times for service, particularly when the store was understaffed, leading to a frustrating experience for some customers.
- AMAshley MooreDec 22, 20255.0Service was amazing! The manager Ryan was great and helped us understand all aspects of phone storage and helped decide which phone was the best fit to upgrade to. However to no fault of the Verizon employees, it seems the property owner is not very attentive as there is severe leaking into the building at the entrance causing a moldy, wet smell that was hard to ignore while inside, and creating an electric safety issue for customers as it is directly near a light.
- MVMarilyn VarricchioJul 19, 20255.0Very knowledgeable and helpful.
- MDMichael DanneOct 20, 20211.0Horrible customer service. I call them during their support hours of operation and the computer says they are closed and then locks me out of my account
Frequently Asked Questions About Verizon
What products does Verizon in Middlebury, VT offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Middlebury, VT?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which brands can I find at Verizon Middlebury?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and many more.
Does Verizon Middlebury support in-store pickup?
Yes, Verizon Middlebury offers in-store pickup for your convenience.
What payment options are accepted at Verizon Middlebury?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I recycle old electronics at Verizon Middlebury?
Yes, Verizon Middlebury provides electronics recycling services.
Does Verizon Middlebury offer services in Spanish?
Yes, Verizon Middlebury offers services in both English and Spanish.
What nearby gas stations are close to Verizon Middlebury?
Nearby gas stations include Shell, Champlain Farms, Gulf, Middlebury Gulf, and Exxon, making it easy to refuel before or after your visit.
Are there coffee shops near Verizon Middlebury for a quick break?
Yes, Dunkin' and Dunkin' Donuts coffee shops are nearby, perfect for grabbing a coffee or snack before or after shopping.
What other mobile phone stores are located near Verizon Middlebury?
Nearby mobile phone stores include Victra — Verizon Authorized Retailer, GoWireless Verizon Premium Retailer, and Tech Medic Middlebury, providing additional options for your wireless needs.