Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Colchester’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Colchester connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Mixed experiences reported; some customers praised staff for being helpful and knowledgeable, while others experienced poor service and aggressive sales tactics.
Staff Knowledge
Several reviews highlighted the staff's expertise and ability to explain complex issues clearly, contributing to positive experiences.
Sales Practices
Concerns raised about deceptive sales tactics and unexpected charges, leading to dissatisfaction among some customers.
Store Environment
The store was noted for being clean and well-stocked, with a convenient location, although some customers reported long wait times.
AB
Andrea Brown
Jan 23, 2026
1.0
Horrible customer service, bald white needs to quiet like he said he would. Can’t handle when he messed up and the customer tells him. Spent way too much time in the store for my bill to still be overcharged, and charged twice for things by the different “individual sales agents”. 0/10 would NOT recommend
KB
Khalil Batah
Nov 25, 2025
5.0
Yesterday, I was helped by two ladies named Lexi and Meline. Both of them did a fantastic job permanently solving an issue in one day that remained unsolved for weeks prior to coming into this location.
These ladies listened to my concerns and instead of making excuses, they took responsibility and came up with a solution despite the complexity of the issue. I had an awful experience at a different store in the area recently but these two made up for it yesterday. One of the systems Verizon uses malfunctioned during the middle of the process but the two of them carried on with grace, poise, patience, and care in order to keep everything moving in the right direction. I'm grateful to both of them for their hard work and excellent customer service.
I will choose this store from now on for any future business I have associated with my phone.
Thank you!
JP
Jennifer Paone-Vogt
Nov 18, 2025
5.0
Meline L helped us every step of the way with activating our new phones. She is smart, courteous, polite and just so nice!
Highly recommend her!
MF
Michael French
Dec 30, 2020
5.0
Never will be happy with prices, but the service is top notch