Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Colchester’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Tyler, Megan, and Craig.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who provided thorough explanations and tailored solutions without being pushy.
Negative Experiences
Some customers reported issues with misleading information regarding pricing and plans, as well as poor service at certain times, leading to frustration.
Store Environment
The store was generally described as clean and well-stocked, although some customers noted long wait times and a lack of immediate assistance.
TC
TV Crosby
1 day ago
1.0
just now
New
This review is for Verizon in Vermont in general not specifically the staff of this store actually, the staff here were very kind. But nevertheless. Beware of switching to Verizon from AT&T in Vermont. They have no corporate representation here and only franchisees exist. This great lead limits their ability to address any issues that come up. This has cost me dearly in terms of time and money. I never had a problem with AT&T and only switched to Verizon for a phone deal. , I had a glitch with payments and they put me on cash only payments for six months. When you want to actually talk to a Verizon representative, you will only get a call center and there is no recourse that they have at the stores either so just beware that if you ever have problems with the Verizon, nobody will be able to You.
KB
Khalil Batah
Nov 25, 2025
5.0
Yesterday, I was helped by two ladies named Lexi and Meline. Both of them did a fantastic job permanently solving an issue in one day that remained unsolved for weeks prior to coming into this location.
These ladies listened to my concerns and instead of making excuses, they took responsibility and came up with a solution despite the complexity of the issue. I had an awful experience at a different store in the area recently but these two made up for it yesterday. One of the systems Verizon uses malfunctioned during the middle of the process but the two of them carried on with grace, poise, patience, and care in order to keep everything moving in the right direction. I'm grateful to both of them for their hard work and excellent customer service.
I will choose this store from now on for any future business I have associated with my phone.
Thank you!
JP
Jennifer Paone-Vogt
Nov 18, 2025
5.0
Meline L helped us every step of the way with activating our new phones. She is smart, courteous, polite and just so nice!
Highly recommend her!
JT
John Tatlock
Nov 6, 2023
5.0
Peter is the best! Any time I have business with Verizon, he's gonna be my guy!!
MC
Mary-Alyssa Chambers
Jul 28, 2022
5.0
We worked with Tyler to upgrade our phones. He was thorough in helping us get the best deal and even called into Verizon to double check that he was handling a newly implemented process properly. He was patient and had a great sense of humor when facing our technology confusion and shenanigans. All in all it was a quick and easy trip to get new phones!