Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Yorktown, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 8135 George Washington Mem Hwy.
Location
Hours
Reviews
4.8
400 reviews
5 stars
378
4 stars3
3 stars2
2 stars0
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Tanner, Hector, and Kirsten.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, particularly from Darius, who received multiple negative reviews for his dismissive attitude.
Product Knowledge
Staff members were frequently noted for their product knowledge and ability to explain options clearly, helping customers make informed decisions.
Long Wait Times
Some reviews mentioned long wait times and inadequate staffing during busy periods, leading to frustration among customers.
Store Environment
The store was generally described as welcoming, with a friendly atmosphere, although some customers felt rushed or neglected.
- PHPandora Howell2 days ago5.0Ash was wonderful, answered all my questions and was very thorough in updating my account.
- NANicholas AdamsNov 14, 20255.0Very professional people working here! Ash helped me after my old phone broke. My man got me the latest and greatest without making me file for bankruptcy. Come shop here!
- EDElena m davisNov 12, 20255.0Ash was very helpful as well as patient with us very good service
- BEBurna EllisOct 31, 20255.0J B was absolutely wonderful. He fixed my phone in just a few minutes. I would definitely give him 5 or more stars. Great demeanor and very professional!!!
- BHBelinda HughesOct 7, 20255.0Thank you JB for such a pleasant experience with my new phone purchase and setting up my other devices. So helpful and friendly!Thank you
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in Yorktown offer?
Verizon Wireless Zone in Yorktown offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide device activations, upgrades, new lines, bill payments, and more.
Where is the Verizon Wireless Zone store located in Yorktown?
The Verizon Wireless Zone store is located at 8135 George Washington Mem Hwy, Ste E, Yorktown, VA 23692, USA.
What are the operating hours for Verizon Wireless Zone in Yorktown?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I pick up my order in-store at the Verizon Wireless Zone in Yorktown?
Yes, the Verizon Wireless Zone in Yorktown offers in-store pickup services.
Does Verizon Wireless Zone in Yorktown support 5G service?
Yes, the store offers the latest devices with Verizon 5G network coverage for both consumers and businesses.
What brands and products are available at Verizon Wireless Zone in Yorktown?
The store carries brands like Verizon, Apple, Samsung, Google, Motorola, LG, and many accessories such as Otterbox and Mophie, offering smartphones, tablets, smartwatches, mobile hotspots, and more.
How can I schedule an appointment or manage my account for Verizon Wireless Zone in Yorktown?
You can schedule appointments or manage your account using the My Verizon app or by visiting https://wirelesszone.com/appointments/.
What nearby places can I visit before or after shopping at Verizon Wireless Zone in Yorktown?
Nearby places include Starbucks for coffee, Tropical Smoothie Cafe for smoothies and food, and Marco's Pizza for Italian dining, all of which make convenient stops before or after your visit.
Are there any nearby health and medical centers close to Verizon Wireless Zone in Yorktown?
Yes, there are several health centers nearby such as Catherine P. Post, DPT, Janelle M. Wells, M.D., and Sentara Family and Internal Medicine Physicians for medical and physical therapy needs.
Which food options are available near Verizon Wireless Zone in Yorktown for a quick meal?
Nearby food options include McDonald's for fast food, Pho Diner Vietnamese Cuisine, and 3 Amigos Mexican Restaurant for a variety of meals.