Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Yorktown, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 8135 George Washington Mem Hwy.
Location
Hours
Reviews
4.8
417 reviews
5 stars
394
4 stars4
3 stars2
2 stars0
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Ash, Tanner, and Hector.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service from certain employees, particularly regarding communication and professionalism.
Product Knowledge
Customers appreciated the staff's ability to provide clear information and assistance with phone upgrades and plans.
Store Environment
The store was generally described as welcoming, with staff who engaged positively with customers, although some experiences were marred by individual employee behavior.
- PRP R4 days ago5.0Great service!
- DKDelma KellumDec 22, 20254.0Everything was handled well. Except I was told that the gadget package was cheaper than if I bought each item separately. That’s not true. I checked prices on Amazon and I could have saved $75 instead of spending $150 for the kit.
- WHWendy Hamlin-SmithNov 28, 20255.0Kirsten was great !
- PHPandora HowellNov 22, 20255.0Ash was wonderful, answered all my questions and was very thorough in updating my account.
- NANicholas AdamsNov 14, 20255.0Very professional people working here! Ash helped me after my old phone broke. My man got me the latest and greatest without making me file for bankruptcy. Come shop here!
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in Yorktown offer?
Verizon Wireless Zone in Yorktown offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide device activations, upgrades, new lines, bill payments, and more.
Where is the Verizon Wireless Zone store located in Yorktown?
The Verizon Wireless Zone store is located at 8135 George Washington Mem Hwy, Ste E, Yorktown, VA 23692, USA.
What are the operating hours for Verizon Wireless Zone in Yorktown?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I pick up my order in-store at the Verizon Wireless Zone in Yorktown?
Yes, the Verizon Wireless Zone in Yorktown offers in-store pickup services.
Does Verizon Wireless Zone in Yorktown support 5G service?
Yes, the store offers the latest devices with Verizon 5G network coverage for both consumers and businesses.
What brands and products are available at Verizon Wireless Zone in Yorktown?
The store carries brands like Verizon, Apple, Samsung, Google, Motorola, LG, and many accessories such as Otterbox and Mophie, offering smartphones, tablets, smartwatches, mobile hotspots, and more.
How can I schedule an appointment or manage my account for Verizon Wireless Zone in Yorktown?
You can schedule appointments or manage your account using the My Verizon app or by visiting https://wirelesszone.com/appointments/.
What nearby places can I visit before or after shopping at Verizon Wireless Zone in Yorktown?
Nearby places include Starbucks for coffee, Tropical Smoothie Cafe for smoothies and food, and Marco's Pizza for Italian dining, all of which make convenient stops before or after your visit.
Are there any nearby health and medical centers close to Verizon Wireless Zone in Yorktown?
Yes, there are several health centers nearby such as Catherine P. Post, DPT, Janelle M. Wells, M.D., and Sentara Family and Internal Medicine Physicians for medical and physical therapy needs.
Which food options are available near Verizon Wireless Zone in Yorktown for a quick meal?
Nearby food options include McDonald's for fast food, Pho Diner Vietnamese Cuisine, and 3 Amigos Mexican Restaurant for a variety of meals.