Brand Certified
Verizon
4.8(729 reviews)
Certified by Verizon • Mar 01, 2026
Business Details
2703 George Washington Memorial Hwy, Yorktown, VA
23693, United States
Certified by Verizon • Mar 01, 2026
(757) 867-6025
Certified by Verizon • Mar 01, 2026
http://www.wirelessnation.com
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Yorktown, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2703 George Washington Memorial Hwy.
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.8
729 reviews
5 stars
684
4 stars
13
3 stars3
2 stars4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Kirsten received numerous accolades for her exceptional customer service, being described as helpful, knowledgeable, and friendly.
Mixed Experiences
While many customers praised the service, there were significant complaints about dishonesty and poor service from other staff members.
Professionalism
Several reviews highlighted the professionalism and patience of staff members, particularly Kirsten and Heather, in handling customer inquiries and issues.
Store Environment
The store was noted for having a friendly atmosphere, although some customers experienced long wait times or felt neglected during their visits.
- CCCheri2 days ago5.0Kirsten really was helpful, she guided through the questions I had with confidence..I was very nervous to come into a store because honestly it’s like buying a car. She calmed me because we spoke like old friends instead of a transaction. She treated me with respect and not just a ‘sale.’ I would advise anyone coming in this location to ask for her. She really is a diamond amount the rest! The store was very well kept as well and it’s in a smaller shopping center.
- KMKimberly McIntosh6 days ago5.0She was able to restart my phone and force a shutdown and the restarted and all my apps were working. Prior to that only some apps were working.
- DADavid Bannat author of Complete AccessFeb 19, 20265.0Kirsten was very helpful setting up my new phone today. Very knowledgeable. I had a lot of data to transfer. Thanks for your help!
- JBJacqueline BannatFeb 19, 20265.0Kirsten was wonderful! She was so helpful and knowledgeable! By far the best service we have had with verizon. She also has a great personality, very fun.
- MAMorgan AnalouFeb 19, 20265.0Kirsten was great! She got me new phone and watch ! She needs a promotion asap. I've never met anyone so helpful- I'm going to call Monday to make sure because she's the best. Thank you !!!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Yorktown offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide Verizon network coverage including 5G service for consumers and businesses.
Where is the Verizon Wireless Zone located in Yorktown?
It is located at 2703 George Washington Memorial Hwy, Ste A, Yorktown, VA 23693.
What are the store hours for Verizon Wireless Zone in Yorktown?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Wireless Zone in Yorktown offer in-store pickup for online orders?
Yes, they provide in-store pickup services.
Can I schedule an appointment before visiting Verizon Wireless Zone in Yorktown?
Yes, appointments can be scheduled at https://wirelesszone.com/appointments/.
What brands of devices are available at Verizon Wireless Zone in Yorktown?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, and many more including accessories brands like Otterbox and Belkin.
How can nearby businesses like Wireless Zone or Boxes Plus help me when visiting Verizon Wireless Zone?
Nearby businesses such as Wireless Zone and Boxes Plus provide additional electronics and packaging supplies, so you can conveniently shop for related needs or shipping materials before or after your Verizon visit.
Are there dining options near Verizon Wireless Zone in Yorktown where I can eat before or after shopping?
Yes, nearby dining options include Pizza Hut, McDonald's, Dunkin', Tropical Smoothie Cafe, and Italian Delights for a variety of fast food, coffee, and casual meals.
What entertainment or fitness venues are close to Verizon Wireless Zone in Yorktown?
Nearby you can find Your Time Fitness & Personal Training gym and Eleve Dance Center for recreation and physical activity, plus York Music Cafe for music and cafe experience.
What customer service options and specialties does Verizon Wireless Zone in Yorktown provide?
They offer excellent customer service, wireless experts, wet phone recovery, bill payments, new device activations, device financing, and Verizon wireless plans including unlimited data options.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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