Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Yorktown, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2703 George Washington Memorial Hwy.
Location
Hours
Reviews
4.8
671 reviews
5 stars
630
4 stars
13
3 stars3
2 stars4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Kirsten received numerous accolades for her exceptional customer service, being described as knowledgeable, patient, and friendly.
Staff Performance
Multiple employees, including Nick and Heather, were praised for their helpfulness and professionalism, contributing to a positive customer experience.
Store Environment
The store was noted for its friendly atmosphere, with customers feeling welcomed and valued during their visits.
Problem Resolution
Customers appreciated the staff's ability to resolve issues efficiently, with many highlighting successful upgrades and problem-solving.
Overall Experience
Many reviews reflected a high level of satisfaction with the service provided, with customers expressing intent to return and recommend the store to others.
- JHJudy Himes4 days ago5.0Kirsten was great getting me a new google pixel!!
- RDRobin Davis5 days ago5.0My mom and I went in on a Saturday to see about adding an iPad to our account. Not only did the associate Kirsten explain what was available, she checked our plan and saw that it was better for us to upgrade a phone and get the iPad. Kirsten helped set up all of the new equipment and was very patient explaining everything to us. She made sure everything worked before we left the store. There’s a Verizon store on every corner, but it’s the staff that make it stand out as a great store. Kirsten’s service makes this store excellent!
- LRLaShondra RiceNov 15, 20255.0Kirsten completed my services today and was very kind and knowledgeable.
- KCKain CNov 13, 20255.0Had to get a new phone after years and Kirsten was the best sales rep you could ask for! Extremely helpful and made the entire process quick painless and a piece of cake 🙏
- MDMallory DodsonOct 28, 20255.0We can’t say enough about the experience with Kirsten. She took extra time to ensure everything was transferred and the whole families phones were ready to go. So very personable, insightful and kind. Thanks again.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Yorktown offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They provide Verizon network coverage including 5G service for consumers and businesses.
Where is the Verizon Wireless Zone located in Yorktown?
It is located at 2703 George Washington Memorial Hwy, Ste A, Yorktown, VA 23693.
What are the store hours for Verizon Wireless Zone in Yorktown?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Wireless Zone in Yorktown offer in-store pickup for online orders?
Yes, they provide in-store pickup services.
Can I schedule an appointment before visiting Verizon Wireless Zone in Yorktown?
Yes, appointments can be scheduled at https://wirelesszone.com/appointments/.
What brands of devices are available at Verizon Wireless Zone in Yorktown?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, and many more including accessories brands like Otterbox and Belkin.
How can nearby businesses like Wireless Zone or Boxes Plus help me when visiting Verizon Wireless Zone?
Nearby businesses such as Wireless Zone and Boxes Plus provide additional electronics and packaging supplies, so you can conveniently shop for related needs or shipping materials before or after your Verizon visit.
Are there dining options near Verizon Wireless Zone in Yorktown where I can eat before or after shopping?
Yes, nearby dining options include Pizza Hut, McDonald's, Dunkin', Tropical Smoothie Cafe, and Italian Delights for a variety of fast food, coffee, and casual meals.
What entertainment or fitness venues are close to Verizon Wireless Zone in Yorktown?
Nearby you can find Your Time Fitness & Personal Training gym and Eleve Dance Center for recreation and physical activity, plus York Music Cafe for music and cafe experience.
What customer service options and specialties does Verizon Wireless Zone in Yorktown provide?
They offer excellent customer service, wireless experts, wet phone recovery, bill payments, new device activations, device financing, and Verizon wireless plans including unlimited data options.