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Brand Certified

Verizon

4.5
(227 reviews)

Business Details

(276) 484-9297
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Wytheville, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
242 Commonwealth Dr., Wytheville, VA
24382, United States

Hours

Reviews

4.5
227 reviews
5 stars
182
4 stars
17
3 stars
5
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being professional, knowledgeable, and courteous, with several specific mentions of employees going above and beyond to assist.

Sales Experience

Customers reported positive experiences with sales representatives who provided clear explanations of products and pricing, although some noted unexpected fees.

Mixed Reviews

While many reviews highlighted excellent service, there were also complaints about misleading information and poor customer service experiences.

Store Environment

The store atmosphere was generally described as friendly and welcoming, contributing to a positive shopping experience.
  • DS
    Dean Sprinkle
    Jan 6, 2026
    5.0
    Professional, knowledgeable, courteous
  • TC
    Thomas Coffey
    Nov 17, 2025
    5.0
    Marquess did an excellent job of explaining the costs and options that were available to us and answering our questions with regard to a service plan for our new iPhones. And he was very efficient at getting out new phones ready. He also did an excellent job of letting other customers who came into the shop while he was helping us know that he could help them soon.
  • BM
    brenda martin
    Sep 29, 2025
    5.0
    Service was excellent I was surprised that my new phone was not that expensive!
  • JC
    John Crockford
    Jul 15, 2019
    5.0
    While on a cross country trip my phone’s SIM card started to fail. I stopped by and was happy to have had my phone fixed in just a few minutes by the owner. Service was professional and a pleasant experience. And the phone was checked to make sure the new SIM card worked properly and all the settings were restored. A great experience.

Frequently Asked Questions About Verizon

What products does Verizon Wytheville offer?

Verizon Wytheville offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Verizon Wytheville?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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