Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Wytheville, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
224 reviews
5 stars
179
4 stars
17
3 stars
5
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being professional, knowledgeable, and courteous, with several specific mentions of employees going above and beyond to assist.
Sales Experience
Customers reported positive experiences with sales representatives who provided clear explanations of products and pricing, although some noted unexpected fees.
Mixed Reviews
While many reviews highlighted excellent service, there were also complaints about misleading information and poor customer service experiences.
Store Environment
The store atmosphere was generally described as friendly and welcoming, contributing to a positive shopping experience.
- DSDean Sprinkle6 days ago5.0Professional, knowledgeable, courteous
- TCThomas CoffeyNov 17, 20255.0Marquess did an excellent job of explaining the costs and options that were available to us and answering our questions with regard to a service plan for our new iPhones. And he was very efficient at getting out new phones ready. He also did an excellent job of letting other customers who came into the shop while he was helping us know that he could help them soon.
- BMbrenda martinSep 29, 20255.0Service was excellent I was surprised that my new phone was not that expensive!
- JKJimmy KittsAug 25, 20255.0Salesman was very professional and courteous . He helped me with my set up and explained everything to me concerning my Verizon 5G internet service and the NFL Sunday Ticket that is being offered for Free. Also the set up of my new 16 Pro phone.
- MWMisty WallerAug 18, 20255.0Our salesperson was super friendly and very helpful . Mr Thornton I do believe was his name
Frequently Asked Questions About Verizon
What products does Verizon Wytheville offer?
Verizon Wytheville offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon Wytheville?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
What brands can I find at Verizon Wytheville?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and JLab.
Does Verizon Wytheville offer in-store pickup?
Yes, Verizon Wytheville offers in-store pickup for orders.
What payment methods are accepted at Verizon Wytheville?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at Verizon Wytheville?
Yes, Verizon Wytheville provides free Wi-Fi for customers.
What languages are spoken at Verizon Wytheville?
The staff at Verizon Wytheville speaks English and Spanish.
How can I find Verizon Wytheville if I am using local transit or visiting nearby landmarks?
Verizon Wytheville is located at 242 Commonwealth Dr., near landmarks like Starbucks and Jersey Mike's Subs, which can help you locate the store easily.
What nearby dining options can I visit before or after shopping at Verizon Wytheville?
Nearby dining options include Starbucks for coffee, Jersey Mike's Subs for sandwiches, Taco Bell / KFC for fast food, Wendy’s and Ruby Tuesday for meals.
Are there other mobile phone stores near Verizon Wytheville?
Yes, nearby mobile phone stores include AT&T Store and T-Mobile, providing you additional options for wireless needs.