Verizon

4.5
222 reviews
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Business Details

242 Commonwealth Dr., Wytheville, VA
24382, United States
(276) 484-9297
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Wytheville, VA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
242 Commonwealth Dr., Wytheville, VA
24382, United States

Hours

Reviews

4.5
222 reviews
5 stars
177
4 stars
17
3 stars
5
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Jonathan, Trista, and Hannah.

Sales Experience

Customers appreciated the professionalism of the sales team and the good deals offered, although some reported unexpected fees.

Technical Support

Several reviews highlighted the staff's ability to assist with technical issues and phone setups, making the process smooth for customers.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences, including billing issues and poor customer service.

Store Environment

The store was described as having a good atmosphere, with many customers feeling welcomed and satisfied with their visits.
  • TC
    Thomas Coffey
    Nov 17, 2025
    5.0
    Marquess did an excellent job of explaining the costs and options that were available to us and answering our questions with regard to a service plan for our new iPhones. And he was very efficient at getting out new phones ready. He also did an excellent job of letting other customers who came into the shop while he was helping us know that he could help them soon.
  • BM
    brenda martin
    Sep 29, 2025
    5.0
    Service was excellent I was surprised that my new phone was not that expensive!
  • JK
    Jimmy Kitts
    Aug 25, 2025
    5.0
    Salesman was very professional and courteous . He helped me with my set up and explained everything to me concerning my Verizon 5G internet service and the NFL Sunday Ticket that is being offered for Free. Also the set up of my new 16 Pro phone.
  • MW
    Misty Waller
    Aug 18, 2025
    5.0
    Our salesperson was super friendly and very helpful . Mr Thornton I do believe was his name
  • DS
    Dixie Smith
    Aug 11, 2025
    5.0
    Verizon gave me the best deal. On my phone and a 70.00 less phone bill
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Frequently Asked Questions About Verizon

What products does Verizon Wytheville offer?

Verizon Wytheville offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the store hours for Verizon Wytheville?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.