Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Woodbridge for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
564 reviews
5 stars
264
4 stars
85
3 stars
43
2 stars
32
1 star
140
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and incompetence.
Staff Competence
Several customers reported issues with staff knowledge and professionalism, leading to frustration and unresolved problems.
Wait Times
Customers frequently mentioned long wait times, with some experiencing delays of over an hour before receiving assistance.
Sales Practices
Concerns were raised about deceptive sales tactics and upselling, with some customers feeling misled about plans and pricing.
Positive Experiences
Despite negative feedback, there were notable positive experiences highlighted, particularly with specific employees who provided excellent service.
- JYJason YuanNov 16, 20255.0Hau was so efficient, effective, and courteous with helping me resolve an issue with my cellular line today. Thank you sir!
- ABAster Jacquelyn BaroiNov 4, 20255.0Upgraded my phones today. Juan R. was very helpful. Highly informative plus professional. Beautiful customer and we are truly satisfied. Thank you 🙏🏻 for everything. 🤝
- PJPierre JacksonOct 23, 20255.0Sofiam waZ perfect customer service
- 11123 10Oct 21, 20251.0Walked in nobody come up to me, but second after me a couple walked it and they did got put in for a waiting list store #13020
- SPSenju Fan pageOct 20, 20251.0So i joined verzion 2 to 3 weeks ago, i asked for a exchange today , it was this asian guy he told me no phones are in stock Samsung and apple , ik he was lying about the Samsung one this was a horrible experience , my last carrier never treated my like that , he was a Asian male , if u don’t wanna sell me a phone just be straight up with it
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Woodbridge?
The Verizon store in Woodbridge is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which mobile brands are available at Verizon Woodbridge?
Verizon Woodbridge offers mobile phones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What connectivity products and services does Verizon Woodbridge provide?
They offer mobile plans, wireless internet plans, voice plans, and Fios internet plans, as well as business cell phones, tablets, and laptops.
Can I schedule an in-store appointment at Verizon Woodbridge?
Yes, you can conveniently schedule an in-store appointment online or via the My Verizon app.
What delivery and pickup options are available for online orders at Verizon Woodbridge?
Online orders can be picked up in store, delivered via express lockers, shipped with free 2-day shipping, or delivered same-day where available.
Is Verizon Woodbridge accessible to customers who speak Spanish?
Yes, the store offers services in both English and Spanish.
What payment methods are accepted at Verizon Woodbridge?
They accept checks, debit cards, mobile NFC payments, and do not require cash only.
Which nearby places can I visit for dining options around Verizon Woodbridge?
You can visit nearby restaurants like Panera Bread, McDonald's, Qdoba, Five Guys, and Roadhouse VA before or after visiting Verizon.
Are there fitness or wellness facilities near Verizon Woodbridge?
Yes, LA Fitness gym and Pivot Physical Therapy are nearby for fitness and health needs.
What other retail stores are located near Verizon Woodbridge?
Nearby retail stores include Mattress Warehouse, Pacific Sales Kitchen and Bath, Mattress Savvy Woodbridge, Men's Wearhouse, and Geek Squad for electronics and accessories.