Best Buy

Reviews

• ZM

  Zorka Martinovich

  Apr 23, 2026
  5.0
  Needed quick assistance with my laptop. Thank you Shamir Parra for fixing my laptop and getting my out the door quickly. You exceeded expectations and did great work. I purchased the service plan last year and have gotten my money's worth with issues that came up that I would have paid for a la carte previously. It saved me money in the long run and I am more apt to head to BB for assistance knowing I have the coverage. A great value and service all around!
• BD

  Blanca Davila

  Apr 22, 2026
  5.0
  The sale person was awesome. Explain everything in details. Very knowledgeable guy
• MM

  Milicent Mack

  Apr 9, 2026
  5.0
  Jose Reyes was an outstanding sale advisor at Best Buy. He was extremely helpful, attentive, and knowledgeable, taking the time to answer questions and ensure a smooth and positive experience.
• FA

  Fiaz Ahmed

  Apr 3, 2026
  1.0
  Very bad experience to be a customer . Home office should be verified they not help the customers. If ask to someone help me in product they ignore you
• PJ

  Patrick Johnson

  Mar 21, 2026
  1.0
  My wife went to this best buy to attempt to purchase Pokemon cards and when she arrived there were a bunch of empty chairs so she walked up to the doors to wait. The scalpers returned and started yelling and fighting with her and a Best Buy employee just stood there and watched the exchange and when they finally did interject told my wife she had to go to the back of the line. These scalpers went to another store that opened earlier to also purchase more Pokemon cards and the fact that Best Buy supported them leaving empty chairs and pop-ups out to "reserve" a spot in line is obscene. I have filed a report with corporate on this matter. Scalpers being supported by stores and the scalpers having more people than chairs come back after being gone is ridiculous to have a small women have to be removed and not the 15 people who were not there and showed back up to chairs that were left behind is appalling.Also the Best Buy employee allowed a lot more people than chairs to re-enter the line which is not fair as you cannot say they were there for sure. Update: as it draws closer to opening the 10 chairs that "held" spots is now equal to 25 people and the number continues to grow as it gets closer to opening, if chairs hold places then it is a single place holder but Best Buy is allowing these scalpers to continue to have more and more friends show up as it is closer to opening and not requiring them to move to the back of the line. Update: Wife was in Target completing a pick up and the people who left the line at Best Buy were notified while they were in line at Target and the employee at Target mentioned they were mad someone cut in front of them at Best Buy when they were not there, but that they were not worried about it because they "know" the manager. Makes sense why he sided with those that were not physically in line and gone for a while before returning to bully a woman out of a line that had no one in it.