Apple Stonebridge Potomac Town Center

Reviews

• TL

  Thomas Lawracy

  Apr 24, 2026
  5.0
  Great customer service!!!
• SM

  Summer Lynn Malaguerra

  Apr 20, 2026
  5.0
  Joaquin's the man!
• JI

  jenn ingraham

  Apr 6, 2026
  1.0
  Horrible store. I walk in for a scheduled appointment no one greets you to check-in for your appointment or a kiosk or something to sign in. Employees talking to each other not helping or with other customers. Finally get someone’s attention and they were robots/ rude. Do you have apple care? Yes/no Do you know your Apple ID password ? Yes/no? Read that in the most robotic voice and boom my interaction. Finally got the zero personality robot to sign me in then I got to wait in the back of the store for my appointment. I wait for approximately 25 min past my appointment for another member of the assembly line. No hi, what are the issues, back up to do you have apple care, do you have insurance. Immediately it’s to get your screen fixed it will be $ but better to go through your insurance. Great what about the battery not holding oh that will cost this much, here is your total. Umm ok so it will be $? Yea but more depending on the other damage to the phone. There is no damage thats a screen protector, I’m here about the random black lines on my screen and battery not holding charge ( he would have known if he asked). Then proceeded to take my case off and look at my screen protector for some odd reason. Yea, just use your insurance, I’m going to take notes, anything else. Nope you have been useless. Mind you I was prepared to buy a new phone depending upon on the repair cost but he was so worried about pushing me along his assembly line. This store is horrible, I spoke with management and all he want to know was my name. How is my name going to fix customer service? Don’t buy from there or go for help. Just order and have shipped to your home, not worth the time.
• HZ

  Hassan Zarvo

  Mar 28, 2026
  5.0
  I had a great experience with Nabia at Apple! She was very professional, knowledgeable, and patient throughout the entire process. She took the time to explain everything clearly and made sure all of my questions were answered. Her customer service was excellent, and she made the whole experience smooth and stress-free. If you need help at Apple, I highly recommend asking for Nabia! From a loyal Apple customer from the first Apple phone was released. Thank you Ryann Nickens
• FA

  Farhan SD (Azmaara)

  Mar 28, 2026
  5.0
  Wonderful place for shopping and dining

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