Geek Squad

2.7
28 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
601 East Jubal Early Dr, Winchester, VA
22601, United States

Hours

Reviews

2.7
28 reviews
5 stars
9
4 stars
1
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3
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1 star
13
  • AL
    Ann Lesman
    Nov 12, 2024
    1.0
    I had lost some files on my iPhone, one of which was very important. The person who helped me at geek squad was pleasant, but told me the files were irretrievably lost. Fortunately, when I came home, I found them on iCloud.
  • TW
    Tracy Wilkerson
    Sep 5, 2023
    1.0
    We took my sons Nintendo switch up to geek squad in Winchester Virginia because we were receiving an error message and it wouldn’t let us do anything to it. We tried to reboot it but the error message kept coming back. The guy who was working behind the counter at geek squad, wouldn’t even look at it and told us that they don’t work on switches when everyone else we talked to told us to take it there. They are worthless and lazy. When I went to the geek squad website to see what all they worked on Nintendo switches were on the list if you purchase a protection plan through them, but the guy didn’t even ask us what the problem was didn’t even listen to us speak all he said was we don’t deal with those. I will never use their service for anything.
  • LS
    Lee Sams
    Sep 5, 2023
    1.0
    The Winchester va branch has THE WORST customer service ive ever experienced. Went in to see if they could help with a problem on a nitendo switch never asked what the issue was just instantly says we dont deal with those . Not im sorry i don't have knowledge of this product just says we dont deal in them. Go to the website and it says differently. Will NEVER go back nor would I ever recommend them .
  • LG
    Lori Groundwater
    Aug 27, 2021
    2.0
    WASTE of TIME! I had an appointment 3xs and walked out with the same problem. Cracked phone screen iPhone 12 ProMax $699.00 cost plus you need to leave the phone with them for 5 days so they can get the parts.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Winchester offer?

Geek Squad in Winchester offers tech repair, setup, and support services including computer repair, mobile phone repair, data recovery, and appliance repair. Services can be scheduled in-store or online.

Where is Geek Squad at Best Buy in Winchester located?

Geek Squad is located at 601 East Jubal Early Dr, Winchester, VA 22601, USA.