Best Buy

4.1
1948 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
601 East Jubal Early Dr, Winchester, VA
22601, United States

Hours

Reviews

4.1
1,948 reviews
5 stars
1,011
4 stars
478
3 stars
222
2 stars
83
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and unhelpful employees.

Product Availability

Customers noted issues with product availability and stock levels, with some expressing disappointment over empty shelves and limited selection.

Pricing Concerns

Several reviews mentioned high prices compared to online retailers, leading to dissatisfaction with perceived value.

Store Experience

The shopping experience varied, with some customers appreciating the ease of online orders and pickups, while others faced long wait times and difficulty finding assistance.

Staff Knowledge

While some staff were described as knowledgeable and helpful, others were criticized for lacking product knowledge and providing incorrect information.
  • MB
    Madison Bromley
    2 days ago
    5.0
    Andre was amazing! We came in on a super stressful day after running around trying to find multiple pieces for a camera, and Andre instantly brought us peace. He was light-hearted, made jokes, and had us laughing the whole time. He helped us find exactly what we needed and turned our stressful day into a great experience. Highly recommend asking for Andre—he’s the best!
  • MH
    Ms Harner
    Nov 4, 2025
    5.0
    Great assistance
  • CB
    Christopher Barrett
    Nov 1, 2025
    3.0
    Was there for 10 or 15 minutes completely ignored by the staff except the door greater
  • JJ
    j
    Oct 21, 2025
    1.0
    Can someone answer a phone??? I’m going on 20min of elevator music.
  • RV
    Ron Vollen
    Oct 8, 2025
    5.0
    I stopped in the Winchester store to purchase a screen protector for my phone. The gentleman who greeted me by the door, was able to quickly locate the product and check me out. Unfortunately, there was a problem with the product I bought, so I brought it back to the store and he quickly swapped out the product. Both he, and the gentleman at the front door, were very polite and welcoming. I really appreciate that experience and will shop here again.

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Winchester, VA?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Winchester.

What are the operating hours of the Best Buy store on East Jubal Early Dr?

Best Buy Winchester is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.