Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and unhelpful employees.
Product Availability
Customers noted issues with product availability and stock levels, with some expressing disappointment over empty shelves and limited selection.
Pricing Concerns
Several reviews mentioned high prices compared to online retailers, leading to dissatisfaction with perceived value.
Store Experience
The shopping experience varied, with some customers appreciating the ease of online orders and pickups, while others faced long wait times and difficulty finding assistance.
Staff Knowledge
While some staff were described as knowledgeable and helpful, others were criticized for lacking product knowledge and providing incorrect information.
MB
Madison Bromley
2 days ago
5.0
Andre was amazing!
We came in on a super stressful day after running around trying to find multiple pieces for a camera, and Andre instantly brought us peace. He was light-hearted, made jokes, and had us laughing the whole time. He helped us find exactly what we needed and turned our stressful day into a great experience.
Highly recommend asking for Andre—he’s the best!
MH
Ms Harner
Nov 4, 2025
5.0
Great assistance
CB
Christopher Barrett
Nov 1, 2025
3.0
Was there for 10 or 15 minutes completely ignored by the staff except the door greater
JJ
j
Oct 21, 2025
1.0
Can someone answer a phone??? I’m going on 20min of elevator music.
RV
Ron Vollen
Oct 8, 2025
5.0
I stopped in the Winchester store to purchase a screen protector for my phone. The gentleman who greeted me by the door, was able to quickly locate the product and check me out. Unfortunately, there was a problem with the product I bought, so I brought it back to the store and he quickly swapped out the product. Both he, and the gentleman at the front door, were very polite and welcoming. I really appreciate that experience and will shop here again.
What types of products can I find at Best Buy in Winchester, VA?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Winchester.
What are the operating hours of the Best Buy store on East Jubal Early Dr?
Best Buy Winchester is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy provide curbside pickup or in-store shopping services?
Best Buy Winchester offers in-store shopping and same-day pickup, but does not currently offer curbside pickup.
Can I get repair services for my electronics at this Best Buy location?
Yes, Best Buy Winchester provides expert repair services through Geek Squad support.
What payment methods are accepted at Best Buy Winchester?
Best Buy accepts pay by check and debit cards and does not require cash-only payments.
Are there any recycling programs for electronics at this Best Buy?
Yes, Best Buy Winchester offers electronics recycling services to customers.
Where can I find Geek Squad services nearby Best Buy Winchester?
Geek Squad services are available right near Best Buy Winchester, offering mobile phone sales and IT/computer repairs.
What dining options are available close to Best Buy Winchester?
Nearby dining options include Jersey Mike's Subs for sandwiches, Waffle House for breakfast and brunch, McDonald's for fast food, and Chili's Grill & Bar for American and Tex-Mex cuisine.
If I need urgent medical care near Best Buy Winchester, where should I go?
Winchester Valley Health Urgent Care and Valley Health Urgent Care are nearby emergency and urgent care clinics for medical services.
Who can I contact at Best Buy Winchester for more information or support?
You can call Best Buy Winchester at +1 540-723-6179, or visit their website or Facebook page for more information.