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Best Buy

4.1
(1986 reviews)

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
601 East Jubal Early Dr, Winchester, VA
22601, United States

Hours

Reviews

4.1
1,986 reviews
5 stars
1,034
4 stars
482
3 stars
227
2 stars
86
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unresponsive or rude.

Product Availability

Customers frequently report issues with product availability, often finding items out of stock or mispriced.

In-Store Experience

The in-store shopping experience is inconsistent, with some customers enjoying helpful assistance while others feel ignored or frustrated by long wait times.

Online Shopping

Many customers recommend online shopping due to convenience, citing better experiences compared to in-store visits.

Geek Squad Issues

Several reviews highlight problems with Geek Squad services, including appointment scheduling and service quality.
  • RM
    Ralph Mouf
    2 days ago
    5.0
    Good service today great staff
  • AS
    Anime Starlord
    Feb 17, 2026
    3.0
    Eh. If need a strange cable on the fly, chances are they may have it. 4x and sometimes 5x more expensive than online but you pay for convenience. Big city locations have a better selection by far also.
  • LA
    Lex A
    Feb 1, 2026
    5.0
    So idk what the guys name was today but he was very nice and extremely attractive. Found item we needed for us 💙
  • SH
    Sandra Lee “Sandie” Henry
    Jan 23, 2026
    1.0
    Asked my HUSBAND to run by and pay our Best Buy Credit Card Payment that is in MY name, and they WOULDN'T take our "PAYMENT" withOUT his I.D. which he had forgotten to take. (I could understand if he was trying to CHARGE something but this was for a PAYMENT - NOT A CHARGE)!
  • DW
    Deena Wood
    Jan 19, 2026
    5.0
    I shop here pretty often, couple times a month, but almost never do curbside. Andre and Kathy (sp?) were extremely patient and kind when helping load my mini fridge into my car that I was struggling to get into gear in order to make room to load my order! They make a great team, so so helpful and knowledgeable - I hardly had to lift a finger!

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Winchester, VA?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Winchester.

What are the operating hours of the Best Buy store on East Jubal Early Dr?

Best Buy Winchester is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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