Brand Certified
Verizon
4.3(175 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
1490 Quarterpath Rd, Williamsburg, VA
23185, United States
Certified by Verizon • Feb 22, 2026
(757) 378-3995
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/va/williamsburg/1490-quarterpath-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Williamsburg, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1490 Quarterpath Rd.
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
175 reviews
5 stars
139
4 stars
6
3 stars1
2 stars
7
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and patience of staff, particularly mentioning individuals like Darius, Jamar, and Kurtis for their exceptional service.
Sales Practices
Several reviews highlighted issues with misleading information regarding pricing and plans, leading to customer dissatisfaction and unexpected charges.
Store Environment
Customers noted a lack of engagement from staff upon entering the store, with some feeling ignored or treated poorly, contrasting with positive experiences reported by others.
Technical Assistance
While some customers received excellent technical support, others reported frustration with staff's inability to resolve issues or provide accurate information.
- KMKatherine MasonFeb 7, 20265.0Torin was very helpful and patient
- RHRhonda HuffJan 10, 20261.0I was lied to by Curtis and it caused my account to increase by over $100/month and he nor Verizon would make it right. I left after being a loyal Verizon customer of 19 years and went to T-Mobile.
- MCMike CrowleyDec 13, 20251.0Verizon door to door solicitors are ridiculous. They have come by multiple days in a row and do not accept no for an answer. Pathetic sales tactic, to force me to shut the door in another humans face to get back to my family. Honestly at this point ill just pay more money with Cox to not reinforce this behavior.
- GDGan DunningtonOct 3, 20251.0I entered a store in the Quarterpath Shopping Center in Williamsburg Va. appearing to be a Verizon Store but operating as Wireless Zone with a Galaxy 23 phone unusable with sudden persistent ads appearing continuously. I was told this could not be fixed and that a new upgrade phone was needed. Two of the three staff in the store seemed to have great difficulty transferring information from the sick phone to the new Galaxy 25. Multiple features (apps) that are still available treat me as a new customer, like NYT games, Facebook, Smart watch, HP printer, etc. I do not think having the Verizon name on this business is appropriate and will not be likely to return nor refer others. Gan Dunnington
- PCPamela CappettaSep 9, 20255.0The two staff members were incredibly helpful!! After phone call they handled everything with patience & answers to my concerns.
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Williamsburg offer?
Wireless Zone provides the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Where is Wireless Zone, Verizon Authorized Retailer, located in Williamsburg?
It is located at 1490 Quarterpath Rd, Ste 5j, Williamsburg, VA 23185.
What are the operating hours for Wireless Zone in Williamsburg?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Wireless Zone offer in-store pickup for products ordered online?
Yes, Wireless Zone offers in-store pickup services for your convenience.
Can I schedule an appointment with Wireless Zone in Williamsburg?
Yes, you can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands of mobile devices and accessories can I find at Wireless Zone?
Wireless Zone carries major brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, and more.
How can I manage my Verizon Wireless account for services at this location?
You can use the My Verizon app, available at https://apps.apple.com/us/app/my-verizon/id416023011, to manage your account and schedule services.
What nearby places can I visit before or after shopping at Wireless Zone on Quarterpath Rd?
Nearby, you can visit Verizon electronics store, enjoy a meal at Waypoint Seafood and Grill, or relax at Starbucks coffee shop.
How can nearby transit or services help me get to Wireless Zone in Williamsburg?
You might consider shuttle services like Richmond Limousine nearby to conveniently get to the store located on Quarterpath Rd.
Are there other service providers near Wireless Zone in Williamsburg?
Yes, nearby are insurance agencies like The Webster Insurance Agency, Gentry Zaugg - State Farm Insurance Agent, and Courtney Owens - State Farm, useful for additional services you may need.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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