Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Williamsburg, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1490 Quarterpath Rd.
Location
Hours
Reviews
4.4
169 reviews
5 stars
137
4 stars
6
3 stars1
2 stars
7
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and patient, especially mentioning individuals like Darius, Jamar, and Kurtis.
Efficiency
Several reviews highlighted the quick and efficient service provided, with customers appreciating the minimal wait times and prompt assistance.
Knowledgeability
Customers frequently noted the staff's knowledge about products and services, which helped them make informed decisions.
Mixed Experiences
While many had positive interactions, some customers reported poor service, including rudeness and misinformation from certain staff members.
Store Environment
The store was described as small but accommodating, with a relaxed atmosphere compared to larger locations.
- MSM S4 days ago5.0Khadijha and Will did a great job. I thought I could transfer my data on my own. When I reset my phone, my data was nowhere to be found. They both were very patient and professional. They took the time to figure out what I did wrong and found all my lost data. Thank you both for a great experience!
- GDGan DunningtonOct 3, 20251.0I entered a store in the Quarterpath Shopping Center in Williamsburg Va. appearing to be a Verizon Store but operating as Wireless Zone with a Galaxy 23 phone unusable with sudden persistent ads appearing continuously. I was told this could not be fixed and that a new upgrade phone was needed. Two of the three staff in the store seemed to have great difficulty transferring information from the sick phone to the new Galaxy 25. Multiple features (apps) that are still available treat me as a new customer, like NYT games, Facebook, Smart watch, HP printer, etc. I do not think having the Verizon name on this business is appropriate and will not be likely to return nor refer others. Gan Dunnington
- PCPamela CappettaSep 9, 20255.0The two staff members were incredibly helpful!! After phone call they handled everything with patience & answers to my concerns.
- DMDesktop_lyrics MusicJul 18, 20255.0They were awesome when we entered, great harworking people! They were so determined and dedicated to solve our phone problem. And did everthing they could to solve it. And ofcourse they helped find a solution. Definitely worth going instead of calling.
- LJLauren McKeon JenkinsJun 24, 20255.0The professionals at Verizon Quarterpath were so helpful and really saved me hours of time. The other nearby Verizon store has lengthy queues and setup time, so I was really pleased at the efficiency at Quarterpath. The manager and salesman that helped me were friendly and accommodating. Do yourself a favor the next time you need Verizon service and try this location!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Williamsburg offer?
Wireless Zone provides the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Where is Wireless Zone, Verizon Authorized Retailer, located in Williamsburg?
It is located at 1490 Quarterpath Rd, Ste 5j, Williamsburg, VA 23185.
What are the operating hours for Wireless Zone in Williamsburg?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Wireless Zone offer in-store pickup for products ordered online?
Yes, Wireless Zone offers in-store pickup services for your convenience.
Can I schedule an appointment with Wireless Zone in Williamsburg?
Yes, you can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands of mobile devices and accessories can I find at Wireless Zone?
Wireless Zone carries major brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, and more.
How can I manage my Verizon Wireless account for services at this location?
You can use the My Verizon app, available at https://apps.apple.com/us/app/my-verizon/id416023011, to manage your account and schedule services.
What nearby places can I visit before or after shopping at Wireless Zone on Quarterpath Rd?
Nearby, you can visit Verizon electronics store, enjoy a meal at Waypoint Seafood and Grill, or relax at Starbucks coffee shop.
How can nearby transit or services help me get to Wireless Zone in Williamsburg?
You might consider shuttle services like Richmond Limousine nearby to conveniently get to the store located on Quarterpath Rd.
Are there other service providers near Wireless Zone in Williamsburg?
Yes, nearby are insurance agencies like The Webster Insurance Agency, Gentry Zaugg - State Farm Insurance Agent, and Courtney Owens - State Farm, useful for additional services you may need.