Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Williamsburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
506 reviews
5 stars
238
4 stars
78
3 stars
42
2 stars
35
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or dismissive.
Sales Practices
Concerns about aggressive upselling and misleading information regarding charges and promotions.
Wait Times
Long wait times reported by customers, often leading to frustration and dissatisfaction.
Technical Support
Limited technical support available in-store, with some customers directed to call customer service instead.
Store Management
Inconsistent management quality; some customers reported positive experiences while others faced issues with management responsiveness.
- MSmike simonNov 15, 20251.0Avoid this store and Verizon all together if you can. Lies and unmet promises have come to an end. You will be told what is believed you want to hear to make a quick buck and won't get any help after you leave. After 6 months from changing a plan of consumer to business, "because it would be the same price, if not less" and fluctuating bills up and down that couldn't get a straight answer, not to mention customer service is more a waste of time than helpful, I have left this company all together. I even have internet now with a 5 year price lock that is less than what I was paying but better service and higher bandwidth. It's a breath of fresh air, like leaving a dysfunctional relationship or a badplace of employment. So long verizon, I'd say keep it real but after many many years, that is unfortunately not going to happen. You have failed to deliver for the last time and will not be taking my money any more. Run for the competitors people, save yourselves, and your money, before its too late.
- KCkymduck caryNov 7, 20255.0David was awesome today. One look at my phone he jumped right in and fixed my headache in seconds. He was very professional and I never felt rushed. Made a few suggestions and adjust a few things and I was on my way in no time. This is the only location that can make it happen. Thanks again David
- KEKeith ExtonNov 3, 20253.0Going in this week to move my biz acct. manager lied to us and set us up with 2 numbers on each phone to get us “free” phones. Yet they show up on bill for the extra numbers. Update. Verizon Biz mgr reached out and corrected the issue. Issued credit and removed the additional lines.
- JSJeff & Gena SellersOct 20, 20255.0I stopped in for a help on changing my screen cover that got changed and I couldn’t get it back to normal and Derricka Bailey figured it out for me. Thank you.
- LLLaviniaOct 2, 20251.0If you want someone actually is knowledgeable on anything to do with phones or even how to purchase a new phone go to any store but this one. I ordered a phone and had it shipped to the store. Not only did they not have the phone they decided after I made multiple trips to pick up the phone they tell me they don't know where it is and then canceled my order.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Williamsburg?
The Verizon store in Williamsburg is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
Can I schedule an in-store appointment at Verizon in Williamsburg?
Yes, you can schedule an in-store appointment online to visit the Verizon store in Williamsburg for assistance or to shop.
What brands of smartphones does the Verizon store in Williamsburg offer?
The Verizon Williamsburg store offers the latest smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon in Williamsburg offer pickup and delivery options for online orders?
Yes, Verizon provides in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What types of products and services are available at the Williamsburg Verizon store?
The store offers mobile plans, wireless internet plans, voice plans, Fios internet plans, business cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon store in Williamsburg accept mobile NFC payments and debit cards?
Yes, the store accepts mobile NFC payments, debit cards, and checks, and does not require cash only.
Is free Wi-Fi available at the Verizon store in Williamsburg?
Yes, free Wi-Fi is available for customers inside the Verizon store in Williamsburg.
What nearby restaurants can I visit before or after shopping at the Verizon Williamsburg store?
Nearby restaurants include Moe's Southwest Grill for Tex-Mex, Tropical Smoothie Cafe for smoothies and sandwiches, LongHorn Steakhouse for steaks, and Wendy's for fast food.
Are there salons or spas near the Verizon store for a beauty or wellness visit?
Yes, nearby beauty and wellness locations include Superior Salon, Supercuts, Sundays Sun Spa Shop, Sundays Sun Spa Wellness, and Beautiful Brows by Annie.
What other retail stores or services are located close to the Verizon store in Williamsburg?
Nearby retail and service options include Mattress Firm for furniture, PetSmart and Banfield Pet Hospital for pet needs, Office Depot for office supplies, and Belk department store for clothing.