Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, West Point, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 416 14th St.
Location
Hours
Reviews
4.9
851 reviews
5 stars
832
4 stars6
3 stars2
2 stars1
1 star10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Maurice consistently received high praise for his exceptional customer service, being described as friendly, knowledgeable, and patient.
Staff Performance
Multiple employees, including Jourdan, Silas, and Veronica, were noted for their helpfulness and professionalism, contributing to a positive customer experience.
Store Experience
Customers reported a welcoming atmosphere and smooth processes during their visits, often highlighting the efficiency and attentiveness of the staff.
Problem Resolution
Staff members, particularly Maurice, were commended for their ability to resolve issues effectively and provide tailored solutions to customer needs.
- ANAnna NizinskiDec 30, 20255.0Jourdan was awesome. Friendly, helpful competent. High praise!!!!
- JRJocelyn RandallDec 21, 20255.0I had an awesome experience at Verizon getting a new phones and tablet for Christmas. Maurice was incredibly helpful, knowledgeable, and patient throughout the whole process. He made sure I understood all my options and helped me score some great deals and discounts that worked perfectly for my needs. The entire experience was smooth, stress-free, and actually enjoyable. If you’re going to Verizon, definitely ask for Maurice, he’ll take great care of you!
- SRSel6 RomeoDec 21, 20255.0Silas was wonderful with helping and most attentive, even with distractions from other customers. Very professional and was willing to help as soon as they were done with the customer ahead of me.
- KBkellz benjaminDec 21, 20255.0Silas helped me set up my device and was very informative about everything would 10/10 recommend this location to anyone !
- ASAndrew SimalDec 21, 20255.0Maurice was a great help, spent ample time assisting me and helping me get my new phone up and running, the greatest of all time
Frequently Asked Questions About Verizon
What products and services does Verizon, West Point offer?
Verizon, West Point offers smartphones, tablets, wireless devices, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They also provide services like bill payments, new lines, upgrades, device activation, and more.
Where is Verizon, West Point located?
Verizon, West Point is located at 416 14th St, Ste D, West Point, VA 23181, USA.
What are the store hours for Verizon, West Point?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at Verizon, West Point?
Yes, Verizon, West Point offers in-store pickup services.
Does Verizon, West Point offer 5G service?
Yes, Verizon, West Point offers devices with Verizon network coverage, including 5G service for consumers and businesses.
Which brands are available at Verizon, West Point?
Verizon, West Point carries brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, and many more.
What nearby places can help me find Verizon, West Point easily?
Nearby places such as Subway, Virginia ABC Store, and West Point Branch Library can help you locate Verizon, West Point at 416 14th St.
Are there food options near Verizon, West Point where I can eat before or after my visit?
Yes, there are several nearby restaurants including Subway, Pizza Hut, McDonald's, and Burger King where you can grab a meal before or after visiting Verizon, West Point.
Can I visit a nearby library when I come to Verizon, West Point?
Yes, the West Point Branch Library and King William County Library System are nearby and can be visited before or after your appointment at Verizon.
How can the nearby public services benefit a customer visiting Verizon, West Point?
Customers can find convenient nearby public services like the West Point Police Department and Jackson Hewitt Tax Service close to Verizon, West Point, which might be helpful in managing other needs while visiting the area.