Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, West Point, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 416 14th St.
Location
Hours
Reviews
4.9
839 reviews
5 stars
820
4 stars6
3 stars2
2 stars1
1 star10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Maurice consistently received high praise for his exceptional customer service, being described as friendly, knowledgeable, and patient.
Employee Recognition
Jourdan and Maurice were frequently highlighted as outstanding employees, with many customers recommending raises for their exceptional service.
Problem Resolution
Customers appreciated the staff's ability to resolve issues effectively, with Maurice often going above and beyond to ensure satisfaction.
Store Environment
The store was described as welcoming and the staff as helpful, creating a positive shopping experience for customers.
Knowledgeable Staff
Employees like Veronica and Isaac were noted for their expertise and ability to assist with various customer needs.
- BOBrenda Oliva5 days ago5.0Jourdan was absolutely excellent. She is the best at explaining, listening and a true asset to Verizon.
- RCRebecca ColemanNov 16, 20255.0Maurice was great! He got everything done professionally and was friendly and accommodating. Highly recommend!
- UNUser NameNov 16, 20255.0Maurice was VERY helpful, polite, and a joy to work with. Got us taken care of professionally, and did EXACTLY what we asked. 100% recommend Maurice for all your wireless needs!
- PNPaul NockNov 15, 20255.0Maurice has been fantastic and very encouraging! Thank you Verizon 😊
- AKAnne KottOct 27, 20255.0Jourdan was extremely helpful and very polite with my needs and concerns. Not being computer savvy is difficult to admit and she was exceptional! I appreciate her skill, knowledge and compassion. I can't wait to see her again!
Frequently Asked Questions About Verizon
What products and services does Verizon, West Point offer?
Verizon, West Point offers smartphones, tablets, wireless devices, Verizon home internet, tech accessories, connected devices, and award-winning customer service. They also provide services like bill payments, new lines, upgrades, device activation, and more.
Where is Verizon, West Point located?
Verizon, West Point is located at 416 14th St, Ste D, West Point, VA 23181, USA.
What are the store hours for Verizon, West Point?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at Verizon, West Point?
Yes, Verizon, West Point offers in-store pickup services.
Does Verizon, West Point offer 5G service?
Yes, Verizon, West Point offers devices with Verizon network coverage, including 5G service for consumers and businesses.
Which brands are available at Verizon, West Point?
Verizon, West Point carries brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, and many more.
What nearby places can help me find Verizon, West Point easily?
Nearby places such as Subway, Virginia ABC Store, and West Point Branch Library can help you locate Verizon, West Point at 416 14th St.
Are there food options near Verizon, West Point where I can eat before or after my visit?
Yes, there are several nearby restaurants including Subway, Pizza Hut, McDonald's, and Burger King where you can grab a meal before or after visiting Verizon, West Point.
Can I visit a nearby library when I come to Verizon, West Point?
Yes, the West Point Branch Library and King William County Library System are nearby and can be visited before or after your appointment at Verizon.
How can the nearby public services benefit a customer visiting Verizon, West Point?
Customers can find convenient nearby public services like the West Point Police Department and Jackson Hewitt Tax Service close to Verizon, West Point, which might be helpful in managing other needs while visiting the area.