Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Waynesboro’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
633 reviews
5 stars
552
4 stars
32
3 stars
13
2 stars
10
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Tiara, Tessa, and Kara.
Store Environment
The Waynesboro store is noted for its welcoming atmosphere and efficient service, with minimal waiting times reported.
Product Knowledge
Many reviews highlighted the staff's expertise in explaining products and services, ensuring customers understood their options.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to specific employees and customer service issues.
Efficiency
Customers appreciated the quick service and the ability to resolve issues promptly, even during busy times.
- EWErin WillNov 8, 20255.0Kara was awesome greeted my husband and I as soon as we came in the store and helped us right away. She is a huge asset to that store. Answered all of our questions and took great care of us. Set up our new phones and had us in and out in no time. We will be be back for future visits.
- BWBenjamin WeimerOct 16, 20255.0Just got the new IPhone 17 traded in my iPhone 14 Tiara is amazing and made the process super easy and made sure I left with all of my info on my last phone I highly recommend her!
- MCMorgan ChapmanOct 11, 20255.0My mother had a nine (9!) year old iPhone, and we were made aware of an amazing upgrade on her plan. This has been a long time coming, and Josie at the Waynesboro store was helpful and so informative. This location is fantastic. Thank you so very much!
- CBChris BastaichOct 6, 20251.0Very poor customer service with little knowledge pertaining their inventory
- CBChris BastaichOct 6, 20251.0Called to talk about my phone and was told they could not do anything over the phone. Poor customer service where they are only trying to get you in the store for purchasing.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Waynesboro?
The Verizon store is located at 1801 Rosser Avenue, Waynesboro, VA 22980.
What are the store hours for the Verizon at 1801 Rosser Avenue?
The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online order at the Verizon store?
Yes, the Verizon store offers both in-store pickup and curbside pickup services.
What brands of smartphones can I upgrade to at this Verizon location?
You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other major brands at this Verizon store.
Does the Verizon store offer assistance with wireless plans and services?
Yes, the wireless sales consultants can help you upgrade your phone and Verizon plan, as well as provide exclusive Verizon services and promotions.
Which payment methods are accepted at the Verizon store?
The Verizon store accepts American Express, Discover, Mastercard, and Visa payment options.
Is it necessary to make an appointment before visiting the Verizon store?
No, appointments are not required to visit the Verizon store, but you can call ahead to make one if you prefer.
What nearby places can I visit before or after shopping at the Verizon store?
Nearby you can visit GameStop for video games and entertainment, Mowen Opticians for eyewear needs, and Pizza Hut if you're looking for a restaurant.
Are there financial services close to the Verizon store in Waynesboro?
Yes, Edward Jones - Financial Advisor offices with Don Hashagen and Stephanie H Dunay are nearby, providing financial services.
How can public transit or nearby amenities help me when visiting the Verizon store?
While specific transit stations are not listed, you can enjoy convenient shopping with nearby places like Walmart Pharmacy and banks such as Atlantic Union Bank and PNC ATM close to the Verizon store for added convenience.