Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sheila, Allen, and Samantha.
Store Environment
The store was noted for being clean and well-organized, contributing to a positive shopping experience.
Assistance with Phone Plans
Many reviews highlighted the staff's effectiveness in helping customers switch phone plans and select new devices, often going above and beyond to ensure satisfaction.
Bilingual Support
Several customers appreciated the availability of Spanish-speaking staff, enhancing the service experience for Spanish-speaking customers.
NK
Nelson Keen
3 days ago
5.0
I was a victim of Metro -by T-Mobile after 25 years loyal customer. But I changed over to cricket because I had a few friends that worked there. Man they where the best got a 2 new phones man had no problems at all .Got good service and I'm enjoying my phone.Thanks cricket .and the employes Sheila and Allen thanks a lot .
TT
Tabitha Trumbo
Jan 5, 2026
5.0
Got someone a phone for Christmas for the life of me could not connect it at home. Took it in and Sheila was a life saver! It took almost 2 hours but she was patient, explaind what was going on, what she was doing, etc. She entertained us for 2 hours as she kept working on the phone. She is super nice and would definitely visit this store again if Shelia was working!
TH
tyler hamilton
Dec 30, 2025
5.0
Grace and Sheila are awesome! Good job guys! Super helpful and kind. Very clean store.
TG
Tesha Gallo
Dec 13, 2025
5.0
This place was so exceptional in service and helpfulness. I would recommend this location for all or ur service. 5 top tear service. I love going in.
FW
Faith Wambugu
Dec 10, 2025
5.0
The Customer Service was incredible. I have Confidence with the Service Provider and the Staff. Such a friendly environment. Happy Holidays! Jesus Loves you all!😍Cricket Rocks 🪨 🎸
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What kind of cell phone plans does Cricket Wireless Authorized Retailer offer in Waynesboro?
Cricket Wireless Authorized Retailer offers customizable cell phone plans with unlimited talk, text, and data without any annual contract.
Where is the Cricket Wireless Authorized Retailer located in Waynesboro?
It is located at 2610 W Main St, Waynesboro, VA 22980, USA.
What are the store hours for Cricket Wireless Authorized Retailer in Waynesboro?
The store is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
When did the Cricket Wireless Authorized Retailer open at this location?
The store opened on August 23, 2024.
How can I contact Cricket Wireless Authorized Retailer in Waynesboro?
You can call the store at +1 540-707-0341 for inquiries or assistance.
Where can I find more information about Cricket Wireless Authorized Retailer online?
More information is available on their website at https://www.cricketwireless.com/stores/va/waynesboro/2610-w-main-st.
What nearby stores and services are around Cricket Wireless at 2610 W Main St?
Nearby places include King Photo Waynesboro (photography services), Planet Fitness (gym), H&R Block (financial services), Nail Art (nail salon), and several realty groups.
Are there dining options near Cricket Wireless in Waynesboro?
Yes, Dunkin is nearby, offering coffee and donuts, great for a quick bite before or after your visit.
Can I access fitness facilities near Cricket Wireless in Waynesboro?
Yes, Planet Fitness is close by, providing gym services where you can work out conveniently.
What automotive services are available near Cricket Wireless Authorized Retailer?
Nearby automotive services include NAPA Auto Parts - Atkins Automotive and Charlie Obaugh Chevrolet for auto parts and repairs, as well as Wilco Oil Company and Speedway gas stations.