Verizon

4.8
855 reviews
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Business Details

251 W Lee Hwy, Warrenton, VA
20186, United States
(540) 341-1903
https://www.russellcellular.com/store-locations/warrenton-va
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About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 251 W Lee Hwy in Warrenton, VA 20186

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
251 W Lee Hwy, Warrenton, VA
20186, United States

Hours

Reviews

4.8
847 reviews
5 stars
778
4 stars
25
3 stars
7
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and knowledge, particularly highlighting Christian, Ira, and Chris as standout employees.

Sales Tactics

Some reviews expressed concerns about misleading sales tactics and aggressive upselling, particularly from Russell Wireless.

Store Experience

Overall, customers reported a positive experience at the Warrenton location, with many noting the friendly atmosphere and attentive service.

Technical Assistance

Several customers appreciated the thorough assistance provided during phone setups and troubleshooting, with staff going above and beyond to ensure satisfaction.

Mixed Reviews

While many had great experiences, some customers reported issues with billing and service quality, indicating inconsistency in customer experiences.
  • SS
    Steven Spriggs
    2 days ago
    5.0
    Excellent service and salesman
  • MJ
    Mark Jordan
    Nov 7, 2025
    5.0
    Very knowledgeable and helpful with upgrade selections.
  • AR
    Aylin R.
    Oct 28, 2025
    5.0
    Ira literally saved my life today, 10/10 service
  • SK
    Shane Koehr
    Oct 20, 2025
    5.0
    I just left the store and Ira was incredibly helpful with figuring out all the problems with my old phone in order to get it traded in. Super customer oriented and quick. I was thinking about trading carriers to try to save some money but after how great this entire experience was, I’m gonna be staying with Verizon.
  • JS
    Ja’Mya Shellington
    Oct 17, 2025
    5.0
    I had an amazing experience today thanks to Ira at Verizon! He helped me get my phone set up and made everything super easy and stress-free. You can tell he really knows what he’s doing—while he was helping me, I noticed everyone else in the store was going to him for advice and assistance too. He was patient, knowledgeable, and genuinely cared about making sure I left happy. Honestly, Ira should be a manager—he’s clearly the go-to person for both customers and coworkers. Thank you, Ira, for the excellent service!
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Frequently Asked Questions About Verizon

What brands and products are available at Russell Cellular in Warrenton, VA?

Russell Cellular offers Verizon Wireless services and sells brands like Samsung, Google, Apple, Motorola, and LG. Products include smartphones, tablets, accessories, smartwatches, and prepaid options.

What are the store hours for Russell Cellular in Warrenton?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM.