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Brand Certified

Verizon

4.8
(861 reviews)

Business Details

251 W Lee Hwy, Warrenton, VA
20186, United States
(540) 341-1903

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 251 W Lee Hwy in Warrenton, VA 20186

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
251 W Lee Hwy, Warrenton, VA
20186, United States

Hours

Reviews

4.8
861 reviews
5 stars
790
4 stars
25
3 stars
7
2 stars
9
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting individuals like Christian, Ira, and Chris.

Mixed Experiences

While some customers had excellent experiences, others reported issues with misleading information and poor service, particularly regarding billing and setup fees.

Efficiency

Several reviews noted quick service and efficient processes for phone activation and upgrades, with many customers appreciating the minimal wait times.

Sales Practices

There were complaints about aggressive sales tactics and misleading promotions, leading some customers to feel taken advantage of.
  • RP
    Robin Perry
    Jan 21, 2026
    5.0
    Very good service.
  • CM
    Chris Murphy
    Jan 15, 2026
    1.0
    Go anywhere else but here. Went in and these people are crooks. I wanted to start new service with Verizon and they said it would be $40 for the set up fee which was fine with me, the gentleman said he would be able to set up my second number as well when we were doing everything. After my phone was all set up and he went to go add my second line he came back and charged another $40 “set up fee “ for doing so after he said he would already do this before paying the first one. Absolute crooks, go to a true Verizon store, this company is Russell Cellular and I would put 0 stars if there was an option.
  • VK
    Venus Kinsley
    Jan 15, 2026
    5.0
    The best verizon store I've been to. Literally activated a phone in 10 minutes for me that I bought at a different verizon store that was terrible. The people here are great I've never had a bad experience here and they explain everything. Great service.
  • GC
    Gilberto Corvetto
    Dec 17, 2025
    5.0
    I had a great experience thanks to Ira.
  • TT
    Todd Pennington (TOP)
    Dec 15, 2025
    5.0
    Today I purchased a new phone. The Verizon rep. Ziad L. Assisted me. Ziad was outstanding. He is very knowledgeable, professional, courteous and respectful. As a result of Ziad's professionalism, I am now only going to go to Russell Cellular for all of my phone needs. Ziad, thank you for everything you did to make my experience today great! I really appreciate your kindness and the respectful manner in which you conducted yourself!

Frequently Asked Questions About Verizon

What brands and products are available at Russell Cellular in Warrenton, VA?

Russell Cellular offers Verizon Wireless services and sells brands like Samsung, Google, Apple, Motorola, and LG. Products include smartphones, tablets, accessories, smartwatches, and prepaid options.

What are the store hours for Russell Cellular in Warrenton?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified March 01, 2026Yext Knowledge Graph
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